Pulane
Oliphant
** ** *** ****** ******* View,
ROODEPOORT
1724
****************@*****.***
linkedin.com/in/pulaneoliphant
I am very hard working person and eager to learn new things in life. I enjoy challenges as they bring abilities and strength. I have worked as a promoter at Mini-so in West Gate mall during my years of College I have also worked as a student assistant during registrations. I am also reliable, trustworthy, good communicator I have been a case handler at Europe Assistance based in Johannesburg and also as a receptionist at Rema Optics based in Sasolburg. I am very punctual when it comes to my job or task given to me.
Skills and Knowledge
Proficient with Microsoft suite
Customer services
Multitasking and prioritizing
Attention to detail
Active Listening
Communication skills.
Dedication
Enthusiasm
Discipline
Dependability
Detail orientated
Experience
Human Resource Intern
South West College, Johannesburg
November 2019 – January 2021
As a Human Resources Intern I work under the supervision of a manager. My duties include posting jobs, reviewing resumes, and conducting interviews.
Updating internal database with new employee information like contact details and employment forms.
Gathering payroll data like working hours, leaves and screening resumes and application forms
Receptionist
Rema Optics, Sasolburg
July 2018 – April2019
Serves Visitors by greeting, welcoming, and directing them appropriately. Notifies company personnel of visitor arrival.
As a receptionist at the Medical Practice was doing claims for medical purposes also communicating with different Medical Aids on daily basis.
Maintaining security and telecommunications system again referring inquiries following manufacturer’s instructions for house phone and console operation.
Keeps a clean and safe reception area by complying with procedures, rules and regulations.
Case Handler
Europ Assistance Johannesburg
Nov 2017 – Feb2018
I have learned to maintain good relationship with services providers. Taking initiatives when assisting team members.
Ability to use own initiative and still work in a team
Good at absorbing information.
Handling referrals or queries from admin assistant also developing working relationships with clients to promote customer satisfaction.
Ensuring a fair settlement and good customer service for the client.
Education
Office Administration (2011-2014)
Flavius Mareka TVET College, Sasolburg
Office Administration (level2-level 4)
Office Practice
Management Practice
English, Computer Practice, New Venture Creation
Human Resources (2015-2017)
Flavius Mareka TVET College,Sasolburg
Human Resources (N4-N6)
Computer Practice, Personnel Management, Communication Management
Entrepreneurship, Personnel Training & Labour Relations
References
Ms Sullet Deacon
Student Assistant Manager
Mr Lucky Mpeko
Call Centre Team Leader
Mr Lehlogonolo Nkgare
Optometrist