Assistant Customer
Resume:
Page *
Technical Skills
Business Area : Telecom Mediation
Telecom Tools : Ericsson Multi Mediation (File and Event and Online mediation), Digital Route’s Mediation Zone (MZ).
Languages : Python, SQL, DUP (Data Unit Processing), APL (analysis Programing Language), UFDL (Ultra format definition language) and Core java.
Protocols : Diameter, SCAPV2, HTTP.
OS : UNIX, Linux, Solaris, Windows.
Other Skills : UNIX shell scripting, application and VERITAS upgrade and installation
Other Tools : Remedy 7.5, MS office, Wireskark, putty, FileZilla, Secure CRT.
Certifications : Rackspace CloudU certification, SCRUM Fundamentals Certification and Six Sigma Yellow Belt Certification
Experience/Project sketch
1 Etisalat UAE as Mediation Technical Expert (March -2017 to present) Organization: Etisalat UAE
Role: Mediation Technical Expert
Duration: March 2017– Present
Technologies:
Scripting – Unix Shell Scripting
Operating System – Linux, Solaris
Database – Oracle 10g (SQL, PL-SQL), Postgres
Languages-DUP (Data Unit Processing), Python
Responsibilities:
Production maintenance and Support.
Follow up with vendors (Ericsson, Huawei etc).
Data Reconciliation as revenue assurance.
Execution of daily/monthly tasks (e.g Daily, health check and monthly data reconciliation)
Development of configurations as a part of L3.
Development of operational scripts for automation. Achievements
Developed many solutions to ease operations activities. o Developed web portal (website) to do below mentioned activities: o inbuffer/outbuffer/corrupt and directories file count can be monitored directly through website, Used JSP to execute Bash scripts directly from website. o Collector or distributor can be stop and start or "stop and drain" directly from the website. o Can be check status of any configuration from the website. o Created a search, which can search anything from all configurations.
Developed a script, through which we can monitor a file life cycle in EMM. Tracking of a file from collection to distribution end to end.
Developed many more scripts like File Sequence Check, Missing Sequence, and Error Alarms etc. to make amendments for any change in configuration.
2 Ericsson Global India (DEC -2013 to March-2017)
Organization: Ericsson Global India
Project Role: Mediation Solution Integrator
Duration: DEC. 2013– March 2017
Technologies:
Scripting – Unix Shell Scripting
Operating System – Linux, Unix
Database – Oracle 10g (SQL), Postgresql
Languages- DUP
Tools – Ericsson Multi Mediation
Projects:
Address: DUBAI, UAE
UAE: +971-****-*****
India +91-999**-*****
Email: *************@*****.***
Vikrant Sood
Page 2
Node Type Period Customer On/OFF
SITE
Tasks involved
EMM 15
8th Jan. 2017-15
March 2017
Tigo-Rwanda Onsite
Assignment Title:
Charging system full stack transformation.
Responsibilities:
System integration testing
User acceptance testing
EMM 15
1st Dec. 2016 -
7th Jan. 2017
Al Madar-
Libya
Offshore
Assignment Title:
CBiO upgrades (Charging billing in One)
Responsibilities:
System integration testing
User acceptance testing
EMM 8
28th Aug - 30th
Nov. 2016
Etisalat-UAE Onsite
Assignment Title:
Ericsson multi mediation upgrade
Responsibilities:
Upgraded Solaris10 u11, VERITAS RP11 and upgrade application ICP from 8..x to 8.x.
EMM 7 &
EMM 8
7th Dec. 2015 –
27th Aug. 2016
MTN
IranCell-Iran
Onsite
Assignment Title:
Huawei mediation to EMM Swap
Responsibilities:
Working on IPTV, CCN (IN) CDRs.
Configuration Created for MSC and CCN.
Worked on MNP logic
Worked on shared Account logic
Rectification of code and configuration as a part of UAT.
EMM 8
16th June- 4th
Dec. 2015
MTN-Benin Onsite
Assignment Title:
Convergent Billing Project. Postpaid calls get charged on IN
Responsibilities:
Worked on CCN, SDP, AIR and direct debit
configurations.
End to End Responsibility of the EMM
code/configuration.
Requirement gathering, Implementing Business logic rules, UAT.
EMM 8
May-
15th June 2015
MTN-Benin Offshore
Worked on various CRs
EMM 7 &
EMM 8
March-April
2015
Etisalat-UAE Onsite
Migration of a configuration from EMM 7 to EMM8. EMM 8
Jan-March
2015
Etisalat-UAE Onsite
Assignment Title:
Ericsson multi mediation upgrade
Responsibilities:
Upgraded Solaris10 u11, VERITAS RP11 and
application ICP from 8..x to 8.x.
EMM 8
Nov-Dec
2014
MTN-
Uganda
Onsite
Assignment Title:
Shared Account, MTN Uganda
Responsibilities:
Worked on CCN’s PCCR records.
Created a flow for handling DAs and ACs of Provider CCN CDRs.
OLM 7
July- Sept.
2014
MTN-
Uganda
Onsite
Assignment Title:
OLM- Modification of PREPAID DATA ROAMING
charging, MTN Uganda
Responsibilities:
Rectified the issue of PREPAID DATA ROAMING
charging by modifying GGSN to CCN initial request
flow (Gy – Scapv2).
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EMM 8
22June -
15July 2014
MTN-
Cameroon
Offshore
Rectified some production issues, which were occurring on processing CCN CDR in EMM
EMM 7
(F&E)
25Feb – July
2014
MTN-
Congo
Brazzaville
Offshore
Assignment Title:
CCN Parameter Mapping on EMM, MTN Congo B
Responsibilities:
Modified the configuration as per the customer
requirement.
Modified existing configuration for mapping OCCR CDR to CRS.
User Acceptance testing
EMM 7
(F&E)
Feb 2014
Vodafone-
India
Onsite
Assignment Title:
Operation and Maintenance, Vodafone RINA
Responsibilities:
Maintenance of Mediation Server.
Monitoring all the flows.
Generating reports for CRS.
4 IAP InfoTech PVT LTD as Assistant Programmer (Nov -2010 to May-2011) Client NIC (National Informatics Center Delhi)
Role Assistant Programmer
Organization IAP InfoTech PVT LTD
Duration Nov-2010 – April-2011
Roll Code developer/DB handling
Application/Product www.nrega.nic.in
Responsibilities Web site development and maintenance. Education
B. Tech (Information technologies) from Punjab Technical University, India- April-2010 (70%) 3 Wipro Technologies (May -2011 to Nov 2013)
Organization: Wipro Technologies
Project Role: Mediation Zone Specialist
Duration: MAY. 2011– Nov. 2013
Technologies:
Scripting – Unix Shell Scripting
Operating System – Linux, Unix
Database – Oracle 10g (SQL, PL-SQL)
Languages-Core Java, APL and UFDL
Tools – Digital Route’s Mediation Zone(MZ) v6.0
Syniverse’s TTT(TAP TESTING TOOLKIT)
Remedy v7.5, Quality Center v11.0
Projects: VF-UK - Greenfield Mediation Zone integration Node Type Period Customer Tasks involved
MZ
(Digital
Route
Mediation
Zone 6.0)
30 -May, 2011
To
25-Nov, 2013
Vodafone UK
Assignment Title:
ASMM mediation to DRMZ Swap
Responsibilities:
Involved in requirement gathering in project as per the customer need.
Using Digital Route Mediation Zone application for CDRs (Call Detail Record) processing of various switches namely Lucent, Ericsson, Huawei, Nokia Siemens and applying filtration, analyzing, rectification, generating reports, managing and maintains the high availability.
Analysis of Failed CDRs on daily basis & rectification of the same through proper analysis and ensuring that there is no revenue loss by reprocessing the CDRs.
Supervising all the deployments and changes in production.
Configuration and development of Business Logic and Portals for data collection.
Working on shell scripts like File Sequence Check, Missing Sequence, and Error Alarms etc. to make amendments for any change in configuration. Page 4
Polytechnic diploma (Computer Science Engineering) from Punjab Technical Education Board, APRIL-2006 (66%)
10th from Haryana School Education Board, APRIL-2004(63%) Training and Certification
Unix Shell Scripting under Wipro Training Program
SQL Training under Wipro Training Program
Core Java Training under Wipro Training Program
Mediation Training provided by Digital route
Rackspace CloudU
SCRUM Fundamentals
Six Sigma Yellow Belt
Personal Details
Birth Date 10/11/1988
Place of Residence Noida, India
Nationality Indian
Status Married
Passport No. K6133775 (Date of Expiry: 07/11/2022)
(Vikrant Sood)
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