JEANNE MCIVOR

*** ****** ****

KISSIMMEE, FL, ***46

720-***-****

EMAIL: adjrei@r.postjobfree.com

OBJECTIVE:

I am seeking a position where my book-keeping skills and attention to detail will assist in a company’s growth and success.

KEY ATTRIBUTES:

A highly motivated individual with superb organizational skills. An insatiable attention to detail combined with the love of numbers. Highly respected among peers.

DB Schenker Inc, Logistics Miami, Florida July 2017 – June 2020

Client Services/Customer Care/Import Coordinator

Areas of direct responsibility were, but not limited to:

Air import coordinator for corporate accounts, in-transit tracking, updating arrivals, monitor that proper compliances were maintained, scheduled airport pickups, scheduled final destination deliveries, completed accruals and billing information within timely guidelines

Ocean import customer service for select accounts, tracking, updating customers on arrivals and fees due, updating proper accruals and billing on company system

Updated internally branch and account rep on any instructions or changes received to a shipment, noted and uploaded paperwork to central system

Reviewed files for any discrepancies, assisted team when assigned for follow ups to customers and kpi’s in timely manner to avoid any penalties or added charges

Assisted department manager on as requested basis

Ginnybakes Miami, Florida 2017 - 2017

Front Office/Shipping Coordinator

Areas of direct responsibility were, but not limited to:

·Scheduled Freight pickups with common carriers (LTL and FTL) as well as printing UPS (UPS Worldship) shipping labels for outbound customer shipments.

·Worked directly in Amazon Fulfillment system shipping orders taken from e-commerce platform.

·Created and printed invoices for corporate orders from Quickbooks and placed in the mail for payment.

·Answered all inbound phone calls and walk in communications with professionalism and courtesy and directed them accordingly.

·Worked daily in Quickbooks entering and printing customer outbound orders.

·Responding to emails from customers and responding in a timely manner.

·Business closed effective September 3, 2017. No notice given.

Saverglass Napa, California 2011 - 2016

Inbound Logistics Manager

Areas of direct responsibility were, but not limited to:

·Direct liaison and cost negotiator to truckers and agents/brokers for arriving inbound: Ocean import containers at various USA/Canada ports ... 1,800 to 2,500+ yearly containers, continuously increasing volumes. Air import freight at various airports ...smaller volumes based on lead time, need and customer demands

·Provided and verified as requested bill of landings, customs invoices, packing lists, delivery orders and verified all shipment incoterms accordingly

·Maintained seamless import customs compliance processes (ISF/Clearance/FDA/Trucking) with appointed agents/brokers

·Appointed drayage providers to remove/deliver/return containers accordingly within allotted timeframes to minimize/avoid any additional costs

·Negotiated/maintained/disputed tariffs with appointed partners and worked closely with internal accounting to advise and support

·Periodic analyses to review any changes, serviceability, volumes and costs

·Daily updates and communications with internal team, external warehouses and customer inquiries

·Joined yearly business reviews, helped in planning and implementing improvements warranted by company growth and volatile industry conditions

·Worked with headquarters IT team with ongoing system changes and updates to streamline processes efficiently.

Napa Valley Soccer Club Napa, California 2009

Treasurer – Board Member - Volunteer Non-Profit

Areas of direct responsibility were, but not limited to:

·Effectively manage all club funds through the implementation and maintenance of QuickBooks Pro 2010. Club funds were managed prior to my appointment as Treasurer by Quicken and Excel spreadsheets. All teams, players and coaches were setup with accounts

·Managed the collections and accounting of club fees, BINGO funds and through QuickBooks.

·Responsible for all disbursement of club funds for coaching fees, equipment purchases, tournament funds and posting to the appropriate accounts in QuickBooks.

·Reporting to the team managers monthly on the status of their accounts detailing their individual P&L.

·Provided a detailed P&L monthly to the Napa Valley Soccer Club Board.

Homemaker Toronto, Canada/Denver, Colorado/Napa, California 2004 – 2010

Active volunteer to area schools, from helping in lunch room to classrooms, volunteer as needed at middle school student store to help generate funds for the school

LEP International/GeoLogistics Toronto, Canada 1994 – 2004

Assistant Invoicing Supervisor/Billing Clerk –International Freight and Warehousing

Areas of direct responsibility were, but not limited to:

·Proficient, accurate and timely billing/inputs for customer’s invoices as well as statements

·Customer service on account discrepancies

·Worked closely with accounts payables/receivables to maintain up to date accounts

·Provided daily updates on profits/losses

MIDCON Truck Terminal Etobicoke, Canada 1988 – 1994

Billing Clerk/Collections/Accounts Receivable- Customs Bonded Warehouse

Areas of direct responsibility were, but not limited to:

·Assisted office manager in all capacities of office duties

·Invoicing/collections/reception relief/filing/customer service

·Banking/bank reconciliation/complete account updates

Hardware/Software Experience

Computer Literate in QuickBooks, Outlook, Excel, Word, AS/400, SAP

EDUCATION:

1988 Ryerson University Toronto, Canada

Completed the 2 year course Business Administration and Accounting

Received Business Administration (Management Option) diploma

1984 Penetanguishene Secondary School Penetanguishene, Ontario

Ontario Scholar Grade 13. High school diploma awarded.

REFERENCES: Available upon request

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