Stanley H. Winston, MCSE, MSBS, CTT+,

ITILv*

**** **** ** ******

Austin, Texas 78702

Mobile: 737-***-****

E-Mail: adjre2@r.postjobfree.com

OBJECTIVE

Participation in projects as an Advanced Network Systems Engineer/Trainer/Senior Consultant/Manager with focus on enterprise network operating systems, servers and back office infrastructure products.

MAJOR ACCOMPLISHMENTS

Network and Communications Support

· Provided corporate networking support and hardware system support to users of Microsoft Windows/Windows for Workgroups 3.1x, Microsoft Windows 9x, Microsoft Windows NT/2000/XP/2003+ Server/Workstation, on various Intel and RISC-based platforms..

· Installed and administrated a Novell Netware 3.x and 4.1x local area network that increased organizational productivity.

· Supported Windows NT/20xx networking infrastructure including domain design, name server implementation and configuration (WINS/DNS), virtual private network setup and configuration, and Cisco/Fortigate router/firewall/wireless access point configuration and troubleshooting.

· Consulted with appropriate external support sources for technical assistance.

· Provided communications maintenance support for field communications sites.

· Provided software and hardware maintenance to public utility staff and management.

· Migrated corporate network users using Lotus cc:Mail to Microsoft Exchange Server using scripted installation procedures. Performed Microsoft Exchange Server 2000/2003 administration and maintenance. Used Exchange maintenance tools to correct informations store errors.

Provided direct technical and consultative assistance to helpdesk staff by providing Windows NT and Exchange Server Administration. Acted as a liaison between the helpdesk and network administration staff for user and branch office issues.

Installed and configured wired/wireless network devices.

Training

· Taught Global Knowledge Windows 2000 Client Administraton and Server courses. Topics included installation and confguration of base OS, dynamic DNS design and implementation, DHCP, Active Drectory Services design and implementation, system policies, IP securty, remote installation services, smart card security, Kerberos authentication, and file/directory encryption.

· Attended formal training to support Microsoft Windows for Workgroups 3.1 and Microsoft Windows NT/200x/XP, Microsoft Exchange Server, and Microsoft Systems Management Server.

· Microsoft Certified Small Business Specialist, Microsoft Certified Professional in Microsoft Windows 2000, Microsoft Windows NT Server/Workstation, Networking with Microsoft Windows/Windows for Workgroups 3.11, and Microsoft Windows 95, and Microsoft Exchange Server.

STANLEY H. WINSTON

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Training (Continued)

· Attended Microsoft Solutions Seminars to provide technical answers for technical customers.

· Assisted sales engineers with technical presentations and lectures.

· Co-developed and taught a C programming course to Microsoft support engineers.

· Taught a Computer Literacy course to elementary school aged children.

MAJOR ACCOMPLISHMENTS

Project Management and Administration

· Developed aand implemented a domain migration plan from Microsoft Windows Small Business Server 2003 to full Microsoft Windows Server 2003 and Microsoft Exchange Server 2003 Enterprise Edition.

· Developed and implemented a Microsoft Windows NT based virtual private network which provided the worldwide trusted domain implementation and networking backbone for Microsoft Exchange Server 5.5.

· Developed methods of efficient computer application use by writing macros and scripts using Perl, VBScript, and Microsoft Excel to consolidate and expedite redundant tasks.

Developed and implemented security policy standards for network access and electronic messaging usage.

· Developed a preventative maintenance program for laboratory computer systems.

· Developed method for efficient storage and sharing of information via Microsoft Exchange Server.

· Developed and implemented a server virtualization plan involveing VMware Infreastructure 3.5.

· Server as technical training advisor for desktop applications trainers considering technical certification.

· Worked with IS staff to develop more efficient methods to set up classrooms.

· Served as team leader for Lotus cc:Mail to Microsoft Exchange Server Migration project.

· Coordinated with project leaders to project flow and minimize migration transition problems.

· Developed specifications for computer hardware and software and local area network equipment.

Participated as Active Directory subject matter expert (SME) for migration to Office 365 (Exchange Online) and MobileIron mobile device management (MDM) infrastructure.

Installed and implemented Quest Active Directory Management tools: Quest Active Roles Server, Quest Change Auditor, Quest Recovery Manager, Quest Migration Manager, Quest Password Manager, Quest Spotlight/Active Administrator for AD Health.

EDUCATION

Huston-Tillotson College, Austin, Texas: August, 1983 - May, 1990

B.S., Computer Science; G.P.A.: 3.03

University of Phoenix, Austin, Texas: August, 2005 - 2006

STANLEY H. WINSTON

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EMPLOYMENT HISTORY

Microsoft Corporation Network Support Engineer

Irving (Las Colinas), Texas June, 2020 - Present

Provided advanced business cloud customer support and service as part of the Azure Identity Support Team. Responsibilities included the triage and troubleshooting of Azure resource access issues based on Active Directory and Azure Active Directory utilizing Azure Active Directory Connect.

Amherst Holdings, LLC Senior Systems Engineer

Austin, Texas August, 2018 – February, 2020

Member of a Tier-3 advanced service team providing direct support for Microsoft Windows Server technologies (Active Directory Domain Services (AD DS), Active Directory Lightweight Directory Service (AD LDS), Active Directory Federated Services (ADFS), Active Directory Certificate Services(AD CS), Active Directory Activation Services/Key Management Services (KMS), Distributed File System (DFS) and Domain Name System (DNS). Support services include remote management and monitoring featuring Softerra Adaxes facilitating user access security strategy. Additional tasks involved group policy administration, task automation using PowerShell scripts, and participation in Windows Server technology strategy implemented in remote offices across the United States. Collaborate with IT Telecom Services and IT Security teams on various projects that affect company operations and security. Work with IT Service Desk Team on desktop configurations and deployments..

Texas Health and Human Services Commission Network Specialis VI

Austin, Texas February, 2015 – August, 2018

Management of a Tier-3 advanced service team providing direct support for Microsoft Windows Server technologies (Active Directory Domain Services (AD DS), Active Directory Lightweight Directory Service (AD LDS), Active Directory Federated Services (ADFS), Active Directory Certificate Services(AD CS), Active Directory Activation Services/Key Management Services (KMS), Distributed File System (DFS), Internet Information Services (IIS), Windows Media Services (WMS), Domain Name System (DNS), Office 365 Multifactor Authentication (O365 MFA), and RSA SecurID Two-Factor Authentication (2FA)), escalation and consultative support for HHSC technical support teams and peer team assistance to other Tier-3 support and project teams. Support services include remote management and monitoring featuring Quest Active Administrator for AD Health, Quest Change Auditor, Quest ActiveRoles Server, Quest Password Manager, Quest Migration Manager for Active Directory, and Windows Software Update Services (WSUS), facilitating user access security strategy, group policy administration, task automation using PowerShell scripts, and participation in Windows Server technology strategy implemented in remote offices across the state of Texas. Collaborate with Messaging & Collaboration, IT Telecom Services and Enterprise IT Security teams on various projects that affect Agency operations and security. Work with IT Customer Service Operations to develop group policies that assist with statewide desktop configurations and deployments. Work with counterparts in the other Texas Health and Human Service agencies (DADS, DFPS, and DSHS) on HHS Enterprise projects. Lead the Joint Operations Leadership Team (JOLT) Active Directory Subteam for managing and implementing HHS system-wide projects related to the Active Directory service infrastructure modernization and participating in HHS System Transformation projects.Supported multi-agency transformation/consolidation from approximately 15,000 users to approximately 50,000 users.

STANLEY H. WINSTON

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Texas Health and Human Services Commission Systems Analyst V

Austin, Texas November, 2012 – February, 2015

Managed a VMware ESX-based Windows Server infrastructure of 200 domain controllers and 600 member servers (antivirus, file/print, vCenter, SQL, SMTP, remote management and monitoring featuring Quest Active Administrator for AD Health, Quest Change Auditor, Quest ActiveRoles Server, Quest Password Manager, and Windows Software Update Services), facilitating user access security, migration from legacy systems (using Quest Migration Manager), group policy administration, task automation using PowerShell scripts, CommVault backup, and participation in Windows Server technology strategy implemented in remote offices across the state of Texas. Collaborate with Messaging & Collaboration, IT Telecom Services and IT Security teams on various projects that affect Agency operations and security. Work with IT Customer Service Operations to develop group policies that assist with statewide desktop configurations and deployments. Work with counterparts in the other Texas Health and Human Service agencies (DADS, DFPS, and DSHS) on HHS Enterprise projects. Resolved escalated internal customer issues relating to HHS enterprise Active Directory infrastructure.

White Glove Technologies Systems Analyst

Austin, Texas July, 2010 – March, 2012

Provided tactical VMware ESX(i), Windows Server 2003/2008, and Exchange 2003/2007/2010 support and network administration services for numerous small business clients. Provided

remote administration and after hours support for small business clients. Specified new desktop and server systems for new infrastructure implementations. Installed new desktop and server operating systems and maintenance patches via remote tools such as N-Able, Kaseya and Labtech. Setup antivirus/antispyware server and client software. Monitored server backups for errors. Installed new hardware backup systems (Zenith BDR) and software backups using Symantec Backup Exec and NetBackup, and Windows Backup. Client service tickets managed in ConnectWise. Served as a point of escalation from remote operations team and alert response team. Configured and installed Sonicwall, Cisco, and Fortinet firewall appliances.

ONYX Solutions Group, Inc. Principal Consultant

Austin, Texas July, 2003 – July, 2010

Provided Windows Server 2000/2003/2008 support and network administration services for small business clients. Provided remote administration and after hours support for small business clients. Specified new desktop and server systems for new infrastructure implementations. Installed new desktop and server operating systems and maintenance patches. Setup antivirus/antispyware server and client software. Performed Exchange Server 2000/2003/2007 installation, administration and maintenance tasks. Performed Sharepoint Services administration and backup. Monitored server backups for errors. Installed new hardware backup systems. Developed small business technology presentations for sales and marketing purposes. Provided initial onsite assessments for project development. Inplemented VMware Infrastructure 3.5. Installed Blackberry Enterprise Server 4.x. Configured Cisco PIX firewalls and captive portal appliances.

Ladotek, Inc. Technical Consultant

Austin, Texas November, 2004 – July, 2006

Provided Windows 2000/2003 support and network administration services for small business clients. Provided remote administration and after hours support for small business clients. Specified new desktop and server systems for new infrastructure implementations. Installed new

desktop and server operating systems and maintenance patches. Setup Symantec antivirus server and client software. Performed Exchange Server 2000/2003 installation/migration and administration tasks. Performed Sharepoint Services administration and backup. Monitored server backups for errors. Installed new hardware backup systems. Installed and configured Citrix Presentation Server 4.0 and configured Licensing Services.

STANLEY H. WINSTON

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Virginia College at Austin Technical Trainer

Austin, Texas July, 2003 – November, 2004

Provided Windows 2000 MCSE track training. Taught Active Directory and Windows 2000 Network Security design courses and Windows 2000 Client Administration and Server courses.

Allied Worldwide, Ltd. Technical Support Consultant

Houston, Texas August, 2002 – November, 2003

Provided Windows 2000 support and consulting services. Provided server support and monitored local server backups. Provided on-site hardware support for HP printers and Compaq and IBM notebook computers.

QSi Group Technical Trainer/Consultant

Houston, Texas February, 2000 – June, 2002

Provided Windows 2000 training and consulting services. Taught client/server support courses to helpdesk analysts. Worked with Global Knowledge to teach Windows 2000 Client Administration and Server courses.

IPT Enterprises Network Security Administrator

Jacksonville, Florida July, 1999 – February, 2000

Provided network administration services including operating system (Windows NT Server 4.0) installation and tuning, technical project documentation specifying configuration settings and recommendations for changes. Provided direct technical and consultative assistance to the Modis helpdesk by providing Windows NT 4.0, Exchange Server 5.5, Lotus Notes/Domino 4.6 Administration. Acted as a liaison between the helpdesk and network administration staff for user and branch office issues. Provided consultative support for the systems integrator. Developed and implemented security policy standards for network access and electronic messaging usage. Assisted and advised Exchange Server administrators when necessary on issues concerning security, Outlook Web Access, site architecture, and connector configuration. Built and configured Compaq ProLiant servers for branch deployment.

University of Phoenix Adjunct Technical Facilitator

Jacksonville, Florida March, 1999 – December, 1999

Provided technical training with Microsoft Official Curriculum (MOC) materials. Provided consultative support to students after completion of technical courses.

TekSystems Network Engineer

Jacksonville, Florida February, 1998 – January, 1999

Designed and implemented a Microsoft Windows NT virtual private network (VPN). Provided local area network troubleshooting and administration, WINS/DNS implementation, Windows NT domain design, and Microsoft Proxy Server 2.0 configuration. Served as network engineer/administrator and team lead during a migration from Novell Netware 3.x/4.1x to Microsoft Windows NT Server 4.0 and Lotus cc:Mail to Microsoft Exchange Server 5.5. Performed scripted creation of user mailboxes and home directories using Microsoft Office products. Performed troubleshooting using sniffers and Windows NT troubleshooting tools. Assisted the helpdesk with user problem resolution.

ExecuTrain of Houston Microsoft Certified Trainer/Instructor

Houston, Texas August, 1996 – January, 1998

Provided technical training with Microsoft Official Curriculum (MOC) materials; provided network administration of domain controllers, file/print servers, and messaging (Microsoft Exchange) servers running the Microsoft Windows NT 3.51/4.0 operating systems and Microsoft BackOffice products in a TCP/IP environment. Assisted with and advised the upgrade of Windows NT and Exchange Server production installations and classroom setups. Provided consultative support to students after completion of technical courses.

STANLEY H. WINSTON

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TeKnowlogy Education Centers Microsoft Certified Trainer/Instructor

Houston, Texas October, 1995 - August, 1996

Provided technical training with Microsoft Official Curriculum (MOC) materials. Provided consultative support to students after completion of technical courses.

Compaq Computer Corporation Technical Support Engineer II

Houston, Texas August, 1994 - October, 1995

Provided first level technical support to customers using Compaq server platforms (ProSignia and ProLiant series) running Microsoft Windows NT. Assisted second level support with critical issues concerning case escalations.

Microsoft Corporation Network Support Engineer

Irving (Las Colinas), Texas May, 1992 - August, 1994

Provided first level technical support for users of Microsoft Windows 3.x, Microsoft Windows for Workgroups 3.x, and Microsoft Windows NT. Taught a beginning C Programming course to support engineers.

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