Employee Relations Human Resource

Marcelo Monserrate-Gordon, MS

201-***-**** ● **************@***.*** ● Frisco, TX

https://www.linkedin.com/in/marcelo-m-gordon-ms/

AREAS OF EXPERTISE

Labor Relations ● Talent Management ● Benefits Administration ● Performance Management ● Safety Compliance ● Conflict Resolution ● Recruiting ● Payroll Implementation ● Vendor Relations ● Budgeting ● 3PL ● New Jersey & California Labor Laws ● Certified ADP Pay Expert; Paylocity Certified; Paychex Certified.

CAREER HIGHLIGHTS

Grew organization headcount from 98 to 877 employees within less than 3 years.

Built HR department from 1 to 10 members within less than one year.

Implement cost effective recommendations for viable Applicant Tracking Systems (ATS)

Partnering with colleges and labor department to obtain grand total of 75k for training, employee relations and perks.

PROFESSIONAL EXPERIENCE

Bergen Logistics, Bergen, NJ

Bergen Logistics is a rapidly-growing, global-leading order fulfillment provider, primarily focused in the fashion

and lifestyle sectors. Being on the forefront in technology and automation, Bergen Logistics provides order

fulfillment, retail distribution, warehousing and pick & pack services in fashion, footwear, handbags, accessories,

cosmetics, home goods and supplements.

Human Resources Director November 2016 – April 2020

Implement human resources strategies by establishing department accountabilities, including talent acquisition, employment processing, compensation, health and welfare benefits, training and development, records management, safety and health, succession planning, employee relations and retention, AA/EEO compliance, and labor relations. As Human Resources Director of Bergen Logistics, I partnered with all senior level executive leaders to integrate new culture environment changes, company restructure plan, to put the organization in the map to attract better talents for the management team, resulting in cost saving of $780k in labor cost.

●Create and implement employee handbook and relations policies to help increase employee job satisfaction and overall work performance.

●Manage all aspect of payroll, employee’s performance and employee’s survey implementation.

●Manage all other HR department personnel including up to 10 direct reports.

●Establish an orientation procedure for onboarding new hires and training them to meet the needs of the company.

●Provide multi state support for our California, Canada and New Jersey locations.

●Respond to questions or complaints from employees and leadership in a timely fashion.

Sr. Human Resource Generalist March 2016 – November 2016

Provided full range of human resource management functions to including recruiting, onboarding, orientation, and exit interviews; maintained employee handbook for relevance and current information. Assisted Human Resources Director in the development and implementation of critical human resource policies and procedures for New Jersey and California.

●Enforced compliance with worker classification, payroll tax, and workplace safety regulations.

●Processed payroll for four locations in varying tax jurisdictions; processed garnishments, FMLA, disability, EEO, unemployment, e-Verify, and workers compensation actions.

●Generated highly detailed human resource, payroll and ad hoc reports for senior management.

●Maintained personnel records in keeping with Company Policy, Public Records and Records Retention Laws to ensure files contain all documents required by law, policy and procedures applicable to company and comply with all record requests.

Wyndham Worldwide, Parsippany, NJ April 2014 - May 2015

Wyndham Destinations is an American timeshare company. Wyndham Destinations, headquartered in Orlando, Florida, operates several hotel brands around the world.

HR Compensation Coordinator

Managed research to provide a clear understanding of the compensation landscape as part of annual merit budgeting. Ensured accurate and timely compensation transactions of all employees, full and part-time, regular and grant funded, to include new hires, terminations, retirements, resignations, leaves of absence and notification of such via Personnel Action forms to appropriate personnel. Served as key liaison for cross functional teams and prepared quarterly financial statements for the board of director.

●Updated HRMS System to ensure accurate compensation for all employees.

●Scheduled and lead monthly HR meetings to ensure continuity and cohesive workflow.

●Maintained employment contract, online faculty credentialing, and faculty load sheet processes.

●Ensured compliance with applicable laws, rules, and statutes including minimum wage increases, FLSA changes, Affordable Care Act (ACA) reporting, continuing contract eligibility, etc.

●Provided service excellence through courteous, informed, accessible and professional engagement.

●Partnered with HR and leadership to develop annual payroll deadline calendar and provided training and reminders to departments to ensure timely processing of appointments and load-sheets to meet company deadlines.

Bergen Logistics, Bergen, NJ

Sr. Human Resource Generalist August 2010 - April 2014

Provided full range of human resource management functions to include recruiting, on-boarding, orientation, and exit interviews; maintained employee handbook for relevance and current information. Assisted in the development and implementation of critical human resource policies and procedures. Enforced compliance with worker classification, payroll tax, and workplace safety regulations. Processed payroll for four locations in varying tax jurisdictions; processed garnishments, FMLA, disability, EEO, unemployment, e-Verify, and workers compensation actions. Generated highly detailed human resource, payroll, and ad hoc reports as part of providing business information for senior management.

●Collected and analyze human resources data, and make recommendations for changes to management.

●Designed and execute human resources policies and procedures.

●Coordinated human resources generalists and guide all recruiting and employee relations processes.

●Administered employee compensation, training and benefit programs.

Additional Past HR Experience:

PATHMARK, Weehawken, NJ

Hiring Coordinator/Bookkeeper May 2002 – July 2008

●Interview candidates for various department positions.

●Enter information for qualified candidates into Genesis, E-Force, and Unicru.

●Conduct hiring orientation for the candidates and kept employees’ relevant information current.

● Responsible for all money that came into the building during night shift.

● Cash checks and made deposits and balance all tills at the end of each week.

EDUCATION & TECHNICAL SKILLS

Fairleigh Dickinson University, Teaneck, NJ

Master of Science, Service Innovation & Leadership

William Paterson University, Wayne, NJ

Bachelor of Science, Global Business

Member, Society for Human Resource Management

Microsoft Office Suite: Word, Excel, PowerPoint, Outlook

Certified ADP Pay Expert; Paylocity Certified; Paychex Certified.

PHR Certification – In process.

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