Social Media Customer Service

CHANDLER ELISE CRUMBLISH

SUMMARY:

After being part of a 2-time national champion team at the Division 1 level, I’ve applied that same dedication, passion and focus to my professional career. I am goal oriented and work best with a team of people that share a like mindset and care about their professional and personal growth. I am open to learning, growing and bettering myself as I work towards being the best employee and team player I can be.

As someone who prides themselves in working with the highest integrity. I am able to showcase my punctuality, creativity and humility with every opportunity that presents itself.

CONTACT

EMAIL:

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ACHIEVEMENTS

•6-time SEC Academic Honor Roll

•6-time SEC Conference Champion

•2-time Division 1 National Champion Team

•Abbott World Major Marathon Qualifier

•Atreyu Sponsored Athlete

•Irving Marathon Ambassador

•Honey Stinger Ambassador

•H2Roller Sponsored Athlete

SKILLS

•Microsoft Office: Word, Excel, PowerPoint

•Social Media Publishing: Facebook, Instagram, Twitter, Snapchat

•MAC and PC Operating Systems

EDUCATION

University of Arkansas

08/2013-05/2017

WORK EXPERIENCE

Thyssenkrupp Airport Systems: Buyer

05/2019–Present

•Vendor Coordination and Supply Chain Management: Responsible for directly communicating and coordinating with vendors to ensure that products are brought in correctly, on schedule and in appropriate quantities

•SAP and Inventory Management: Analyze inventory on SAP and proactively prevent stock-shortages.

•Project Management: Organize and oversee multiple projects and ensure they are on schedule and are done appropriately

•Pricing and Purchase Orders: Created purchase orders daily and tracked all shipments. Evaluate step pricing requirements to ensure best cost for supplies.

Aereos Interior Solutions: Project Coordinator

02/2019–05/2019

•Sales and Brand Management: Directly supported the COO and leadership in effort to drive our sales team to increase revenue, ensure all purchase orders have been fulfilled and would create and maintain brand awareness by creating an internal newsletter in-order to grow our internal network

•Protocol/Trade Shows: Responsible for the organization and set up of all aerospace shows.

•Marketing: Developed product and service promotion literature and materials.

•Purchasing: Directly involved with the purchasing of components for new inventions

•Supplier Relationships: Responsible for the supplier set up and quote generation

Frisco Eye Associates: Receptionist/Scheduler

05/2018–04/2019

•Schedule and maintain over 10,000 client appointments and records.

•Cash flow: Responsible for contacting and collecting over $500,000 in insurance checks.

•Metrics: Tracked monthly goal to exceed $47,000 revenue per day.

•Cheerful Customer Service: First face to customers. Responsible to create a healthy and positive environment for every client by providing “second mile” service.

Signature Consultants: Resource Manger

06/2017-04/2018

•Responsible for finding candidates that are a fit for the roles needed by my clients using various job boards. I determined if the candidate was qualified and would submit all qualified candidates to my client so that the position could be filled in a timely manner.

•Team Collaboration: Participated in daily deal meetings to strategize and work as a team to fill open job requirements.

•Project Management: Successfully helped candidates through the entire recruiting lifecycle (initial discovery, meeting in person, checking references, submitting to open job requirements, following up with account managers, scheduling interview, placing the candidate and weekly follow-up) process.

•Schedule Coordination: Scheduled and shadowed on-site client visits to quality potential accounts and obtain new lines of business.

•Headquarters Coordination: Traveled once a quarter to San Francisco and directly worked with account managers and leadership to coordinate strategy on sales and candidate recruiting.

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