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Customer Service Office Assistant

Location:
Rexburg, ID
Salary:
15/hour
Posted:
January 27, 2021

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Resume:

DEBORA COSTA

adjrco@r.postjobfree.com Phone:208-***-****

ACADEMIC STUDIES

Bachelor of Science in Business Management Marketing Graduation: June 2022 Brigham Young University Idaho Rexburg, ID

LDS Business College July 2016

Certified on Guest Services Salt Lake City UT

SELECTED EMPLOYMENT HISTORY

Curriculum Specialist January 2019 - Present

Brigham Young University- Idaho Rexburg, ID

• Responsible for all university’s course changes through computer systems

• Maintained the BYU-Idaho’s Catalog, fixing errors and writing updates for every course

• Lead projects to improve our communication with other units in the organization

• Communicated through email answering the University’s Departments and Advisors Processor Transfer Credit Evaluation October 2018 – April 2019 Brigham Young University- Idaho Rexburg, ID

• Worked with accuracy on internet based and computer programs transferring students’ credits

• Achieved goals and reported the number of transfer evaluations done every day

• As a unit achieved the goal to have more than 1000 transcripts evaluated in 3 weeks

• Applied cooperation and collaboration skills by working in teams Representative/Office Assistant February 2015 - July 2016 LDS Temple Square/ Beehive House Salt Lake City UT/Atlanta GA

• Showed a high- level of attention to detail while I prepared and presented weekly and monthly reports to organization president.

• Calculated goals report, and trained team on how to improve achieving group team goals

• Organized supply of materials needed, and distributed to the areas of the organization

• Worked in a fast-paced environment and improved the ability to communicate in person everyday as a receptionist for a year and a half on Temple Square

• Handled criticism with difficult questions from visitors daily

• Answered 30 calls a week addressing problems and claims for an 18-month period Leadership/Interests/Skills/Awards

• Recently did a typing test that showed 50wpm result

• Fluent in Portuguese and Spanish

• Photoshop and art lover



Contact this candidate