VIVIANA COKAJ
New York City. +1-929-***-****. ************@*****.***
EXPERIENCE
The City University of New York 10/05/2020- 12/15/2020
ITALIAN TUTOR
Reviewing classroom or curricula topics and assignments
Assisting students with homework, projects, test preparation, papers, research and other academic tasks
Working with students to help them understand key concepts, especially those learned in the classroom
Teaching skills to improve academic performance, including study strategies, note-taking skills and approaches to answering test questions
Demonstrating academic best practices for specific subjects and assignments, including research and writing tactics
Developing and distributing teaching materials to supplement classroom lessons, including study guides
Conducting practice tests to track progress, identify areas of improvement and help set goals for exam preparation
Providing students positive and constructive feedback
Looker Data Sciences, Adecco Staffing working at Google
Full-Time Office Administrator 3/9/2020- 12/31/2020
Manage 24 conference rooms and provide support for office of 160+ for coordinating meetings.
Plan, curate, and execute at least five weekly catering menus totaling over $6,000/week
Administrative work in facilities and office management (calendaring, office coordination, event management
Act as primary liaison between the company, staff, and office building management, providing information, answering questions, and responding to requests
Ensure general management of the office, overseeing operational efficiency, effective communications, and other types of strategic and tactical planning
Coordinating office activities and operations to secure efficiency and compliance to company policies
Purchasing office supplies, equipment, and furniture.
Oversee and achieve organizational goals while maintaining an efficient, productive, and positively cultured office and employee experience
Looker Data Sciences (Acquired by Google in June 6, 2019)
Full-Time Receptionist 12/19/2019- 3/9/2020
Greeting and welcoming guests and providing them with a positive first impression.
Complying with procedures, rules, and regulations on keeping a safe and clean reception area.
Contributing to the team by accomplishing tasks as needed.
Perform a variety of administrative duties, such as generating and distributing letters, spreadsheets, forms, and faxes; and sorting and distributing incoming mail
Directing guests and answering their questions.
Coordinate and participate in office space planning, maintenance and renovations when necessary
Keeping office secure by following procedures, and make sure all visitors/guests sign in.
Responsible for ensuring a positive candidate experience including greeting interviewees with an office tour
Looker Data Sciences (Acquired by Google in June 6, 2019)
Part-Time Office porter 10/09/2019 – 12/19/2019.
Diligent work throughout the day to ensure that the office and kitchen area is uncluttered and free of any messes.
Helping with set-up/clean, tidy and stocked throughout the day.
Coordinating with places staff to ensure that the kitchen is fully stocked.
Assist with the organization and execution of company events and parties.
Back up for Administrative staff on tasks such as errands and shopping.
Ability to lit up to 20lbs on regular basis, the position requires extensive walking, stopping and stair climbing.
Il Palazzetto Farmhouse
Full-Time Junior Assistant and Hosting 01/04/2016 – 06/27/2018. Gubbio, Italy.
Handling incoming calls and other communications
Greeting clients and visitors as needed.
Updating paperwork, maintaining documents, schedules.
and budgeting.
Manage tourist bookings, update season prices on website.
Volunteer Caritas Group 2015-2016
Free Italian and Albanian Classes to refugees/abandoned adults and children.
EDUCATION
Liceo “Giuseppe Mazzatinti”, Human Sciences (Psychology, Philosophy, Sociology, Anthropology and Pedagogy) degree,2012-2017. 06024 Gubbio, Italy. High School
Modern Languages at Borough Manhattan Community College,New York, 01/25/2019 – 12/15/2020. Associate Degree
Pace University- Global Marketing Management, Bachelor’s Degree
SKILLS
Languages Fluently Spoken: Italian, Albanian and English.
Professional work limited: Spanish
Office Suite Applications: Google Suite, Microsoft Office (Word, Excel, PowerPoint)
Organization skills to keep accurate records and find important information quickly
Patience and listening skills to respond appropriate and interact positively with upset customers
Interpersonal skills to create a pleasant experience for all customers, such as being personable and attentive
Verbal and written communication skills to interact clearly with customers, vendors and other employees