Manager Customer

Emily Montoya

Avondale, Arizona 602-***-**** ******************@*****.***

Objective

Attentive, energetic, and well-trained professional with valuable skills eagerly seeking to work for a reputable company in which I can strive and provide my services appropriately.

Education/Certifications

Arizona Driver’s License Motor Vehicle Record Car Insurance

HIGH SCHOOL DIMPLOMA MAY 2015 COPPER CANYON

·Major: General Studies

·Related coursework: Spanish, Government, Personal Finance

Summary of Qualifications

Personal Highlights:

-Fluent in both English and Spanish

-Ability to quickly learn company system layout

-Great communication with management and staff

-Ability to work well with others as a team

-Respect for cultural diversity

-Highly motivated reliable worker with the ability to learn new concepts and skills

Skills:

-Experienced in data healthcare entry

-Ability to work effectively with co-workers in a constructive and positive manner

-Listens to and objectively considers ideas and suggestions for improvement

-Addresses problems constructively to find acceptable solutions

-I have a knack for accuracy and attention to detail/ excellent organizational skills

-My computer skills are best in, but not only subject to, Windows based applications like Word, PowerPoint, Excel, Access, and Outlook

-I can easily adapt to changing business environments

-May perform other duties as assigned to when needed by management or staff

Work Experience

EMR REMOTE PROCESSOR CIOX HEALTH JULY 2019 – CURRENT

PHOENIX, ARIZONA

·Responsible for processing Release of Information (ROI) medical record requests in a timely and efficient manner, ensuring accuracy and that individual metrics are met.

·Verifying and analyzing data for the retrieval of charts.

·Actively participated in all training assignments given by my supervisor

·Read all documentation and followed written instructions provided to ensure compliance and accurate job completion.

·Immediately reported to team lead/coordinator/supervisor or management of any security breaches, unsafe behavior witnessed or any site difficulties.

·Ensured that deadlines were met and responded to emails and any other requests for timely information.

SUPERVISOR CIRCLE K (CORE-MARK WAREHOUSE) APRIL. 2018 – JUNE 2019

TOLLESON, ARIZONA

·Developed and implemented action plans (e.g. facility/equipment improvements) designed to improve warehouse and employee productivity/quality.

·Ensured that Core-Mark, Occupational Health and Safety, AIB and MOT standards for warehousing, distribution and employee safety were met.

·Ensured effective marshalling and integrity of DC inventory.

·Empowered employees to bring their full self and full power to work to make Core-Mark collectively stronger.

·Followed up time frames to be determined by the parties involved ongoing responsibilities.

·Overseed efficient operations of warehouse with the Warehouse Manager.

·Implemented corporate procedures for handling customer returns, vendor returns, and obsolete inventory.

·Re-scheduled meetings to follow up on all issues/matters to confirm that all parties were satisfied, and no further attention was needed.

CASHIER WALMART JULY 2015 – DECEMBER 2016

GLENDALE, ARIZONA

·Smiled, greeted, and thanked customers with a positive attitude

·Stood for long periods of time while checking out customers quickly and accurately

·Kept my area clean and presentable

·Answered customer questions and helped them with their needs

·Was available to assist other associates across the store as needed

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