Curriculum Vitae (CV)

MARY NAKUYA

Mobile Phone: +256*********, 070*******

A.CAREER GOAL

Work in challenging positions and areas that meet my competencies, capabilities, skills, education and experience as well as further my career in the customs clearing and forwarding.

Keys of success:

Integrity & Ethics

Customer Care

Ambition

Self-Starting and results-oriented

Teamwork

Communication

Continuous Improvement

Flexibility

B.PERSONAL PROFILE SUMMARY

I hold a diploma in customs clearing and forwarding from YNCA comprehensive institute Kampala Branch and a certificate in East African Customs Freight Forwarding Practicing Certificate (EACFFPC). I have good computer skills. For the past three years; as both a student and a graduate, I attained practical skills in the areas of warehousing, client service and customer care, team leadership and coordination.

I am a sociable, flexible, a quick learner with excellent communication, writing and presentation skills, interpersonal skills as well as excellent team spirit. I am also good at time management, have good personal hygiene standards and have got the ability to work and remain calm under pressure. I am fluent in both spoken and written English and can comfortably speak Luganda.

C.WORKING EXPERIENCE

1.December 2018 up to 1ST October Spedag Interfreight Ltd

Customer Relations Executive

Updating clients about their shippments.

Following up with clients shipments from the start until the time of delivery.

Sending daily status reports to clients.

Conducting clients visits

Following up with other stakeholders in order to deliver.

Filling all the relative documents received for future purpose.

1.September 2016 To December 2018 Spedag Interfreight Uganda Ltd

Warehousing officer

Here I’m responsible for:

Communication liaison, managing communication with the clients.

Stock taking daily in order to make sure that both physical and in the warehouse management system tally’s

Office management, overseeing office state.

Stock management, keeping clients cargo safe

Using warehousing management system.

Keeping and maintaining the cleanness of the warehouses.

Supporting my supervisor as and when need arises

Follow up on releases from the CRE

Loading out cargo when a client needs his or her cargo

Offloading and receiving cargo both in the warehouse and in the system.

Updating CRE on cargo status and space occupied by different client.

2.June 2015 – September 2016: Spedag Interfreight Uganda Ltd

Warehouse coordinator mosquito net project

Here I have been responsible for:

Offloading of mosquito nets and also receiving them in the system.

Ensuring that all the accompanied documents are filed and kept safe

Ensuring that the counting was done properly and everything was tallying with the accompanied documents.

Supervising the offloading and making sure that the off loaders were at site in time.

Making daily report

Updating the responsible CRE since was the one at the site.

Supervising the loading out.

Ensuring that the right quantity was loaded out.

Supervising tally clerks and making sure that they were focused and doing the right thing.

Doing reconciliation every end of loading out with the transporter.

3.June 2014 – August 2015: Crane Freighters’ ltd (intern)

Here I was responsible for:

Making payments for clients

Updating clients on the status of their cargo.

Doing a daily operation report.

Doing a follow up on the outstandings by reminding clients through calling them.

Attending on clients and making sure that all their queries were resolved.

D.ACADEMIC QUALIFICATIONS

2017 - 2018: East African Customs Freight Forwarding Practicing Certificate(EACFFPC)

2012-2014: YMCA Comprehensive Institute Kampala Branch

Diploma in customs clearing and forwarding

2010-2011: Air force Secondary School Entebbe

Uganda Advanced Certificate of Education (Advanced Level).

2006-2009: Christ the Rock Secondary School Nakaseke

Uganda Certificate of Education (Ordinary Level)

1999-2005: Bweyogerere Church of Uganda Primary School

Primary Leaving Exam (PLE)

E.HOBBIES:

Social Events

Cooking

Adventure

Reading

Traveling

Volunteering

F.REFERENCES:

Salma Buwule

Head Imports

Spedag interfreight

077*******

1.Prince Paul Walugembe

Academic supervisor

YMCA Comprehensive Institute Kampala Branch

075*******

2.Mr.Barnabas Tindyebwa

Field Supervisor

Crane Freighter’s Ltd

070*******

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