Area Manager

Editha V. Paiton

Marikina City, Philippines

Mobile No.: 090*-*******

Email add: *****.******@*****.***

CAREER SUMMARY

Twenty years with Jollibee – one of Asia’s Top Restaurant Chains. With an extensive experience as Area Manager for 5-7 stores in Manila, CAMANAVA and Cubao Quezon City - Philippines for 10 yrs. Experienced in Operations Management, Business Development, Franchise Management and Network Expansion. Developed strategic plans and directed team that geared high performance results. Provided leadership and guidance to Restaurant Managers and Franchisees/Managing Directors in achieving sales and profit growth while ensuring high customer satisfaction and people development. Led the opening of 5 new stores and managed 5 store renovations. Worked hand in hand with Network Development for store network expansion in CAMANAVA area. Led the site mapping of 5 new sites with 4 sites opened as new store. Passionate and influential leader and have the ability to empower people and teams to achieve company and business objectives.

Worked as Operations Manager for Fine Dining Café. Over all in-charged of Operations and Purchasing Department.

Worked as Purchasing Supervisor in Texas Chicken for almost 5yrs. In-charged in Supply Chain, Logistics

& Warehousing.

Work Experience

Jollibee Foods Corporation

Area Manager

July 16, 2010 - September 30, 2020

The Area Manager is responsible for developing, implementing and evaluating area-specific plans and strategies for sales and profit growth, and achievement of quality and people targets of existing restaurants in alignment with district strategies. Oversee implementation of applicable programs from Corporate support units. Conducts regular coaching sessions to the Restaurant Management Team to ensure proper execution. Operational Consultant for Jollibee Franchisees (Execution oversight in-charge).

• Strategy Management (Deployment, Implementation and Monitoring)

• Key Result Area: Sales, Profit, Capability/People and Quality (Food, Service, Cleanliness & Condition)

Areas of Expertise:

• Management & Operational Procedures

• Network Development in the Retail Trade Area

• People Development & Building Relations

• Customer Service System

• Planning & Budgeting

• Sales and Profit Achievement

• Business Channels Operating System

• Opening of New Stores

• Managing Store Renovations

Jollibee Foods Corporation

Restaurant Manager/ Store Manager

April 3, 2005 – July 15, 2010

PMT Foods Corp. – Franchisee Jollibee Foods Corp.

Jollibee Rustan’s Cubao

Restaurant Manager /Store Manager

2001-2005

The Restaurant Manager is responsible for developing, implementing and evaluating restaurant-specific plans for sales and profit growth, and achievement of quality and people targets in alignment with area plans. Implements applicable programs from Corporate support units. Provides feedback and inputs to the Area Manager for performance improvement.

• Total Quality Manager for Store Operation

• Sales & Net Income Head

• Responsible for Total Customer Satisfaction

• Feedback Management Head

• In Store Marketing Head

• Responsible for Team Developmental Plan

• Ensure Wow Store Look & Feel.

E Let’s Eat Food, Inc.

Le Café De Paris

Operations Manager

July 2000-February 2001

• Responsible for the Operations of Fine Dining Café

• Responsible in Sales & Profit Achievement

• Responsible for Team Development Plan

• Supplies Planning and Purchasing Head

Philippines’ Favorite Chicken, Inc.-Texas Chicken

Purchasing Supervisor

1996-2000

• Responsible in the operation of Purchasing and Warehouse Department

• Responsible in Importation & Logistics

• Initial approver of Suppliers accreditation

Sapphire Foods Corp. – TYK Franchisee Jollibee Foods Corp. Administrative Assistant

1992-1996

• Responsible in Cash Store Fund and Control

• Responsible in Payroll processing

• Responsible in Accounting Administrative Task

Trainings & Seminars Attended

2020 Feb Leadership in Business Consulting-AIM (Asian Institute of Management) 2019 Dec Project Management Fundamentals Workshop

2019 Dec Introduction to Project Management

2019, July Innovative Thinking

2018, Nov PDCA Cycle of change

2017, May Coaching Multigenerational

2017, April Harnessing your Strength

2015, Sept Franchise Relation & Management

2015, July Clear as Ice

2012, July Labor Relation 101

2011, March ON-LINE “AHA” –Amazing Hospitality Attitude 2011 Internal Quality Assessor Program- Quality Management 2010 Area Manager Development Program

2010, August Service Integration Workshop

2010, June Expanded Finance 4

2010, April Systematic Consultative Selling

2009, September Sales Building Process

2008, September Feedback Management System

2007, September Group Problem Solving & Decision Making (ATENEO DE MANILA) 2007, October Business Process Management (ATENEO DE MANILA) 2007, November Sales Management, Entrepreneurial Mindset (ATENEO DE MANILA) 2006, June Inventory Management

2006, March Effective Employee Employer Relations

2006, June Unleash the Highest Potential in Life & Money 2005, May Quality Service Delivery

2005, May Cash Control System

2005, August Product Quality Assurance

2005, October Systematic Managerial 1 & 2

2004 Crisis Management

2001 Basic Station Training Program

Awards

2010-present Consistent in FSC Star Awardee of stores in the area 2010/15- Walang Kupas Award – Loyalty Award

2009 - Sales Excellence Award JB E. Rodriguez

2009 FSC Gold Star Award JB E. Rodriguez

Presidential Award for Performance Excellence JB E. Rodriguez

(Highest Recognition in Jollibee)

2008 - FSC Gold Star Award JB E. Rodriguez

RM Leadership Award JB E. Rodriguez

2007 - FSC Gold Star Award JB Edsa Arayat

Presidential Award for Performance Excellence JB Edsa Arayat

(Highest Recognition in Jollibee)

RM Leadership Award JB Edsa Arayat

Sales Excellence Award JB Edsa Arayat

2006 - FSC Gold Star Award JB St. Francis Square

2005 - FSC Silver Star Award JB Bridgeway

2005 - RM Leadership Award JB Bridgeway

Educational Attainment

Certificate 2019 : Ateneo Graduate School of Business- JFC University Certificate in QSR Management

Post-Graduate 2008-2009 : Master in Business Administration

(Units Earned) Central Colleges of the Philippines Sta. Mesa, Quezon City

College 1988- 1992 : Bachelor of Science in Business Administration Major in Computer Science

Central Colleges of the Philippines

Sta. Mesa, Quezon City

PERSONAL DATA

Date of Birth : February 18, 1972

Civil Status : Single

Religion : Roman Catholic

Name of Child : Matthew Perez (8 years old)

Character references are available upon request.

Contact this candidate