Security Guard Customer Service

David Mejia

**** ******** **** #**, ********, NY 11220 347-***-**** ***********@*****.***

SKILLS AND CERTIFICATIONS

●Fluent in Spanish

●Security Guard License – Oct ‘15 – Present

●CPR Certified

●Great customer service

●Quick learner

WORK HISTORY

July 2019 – Current

Security Guard at Starbuck Reserve Allied Universal New York, NY

●Secure the exits and perimeter of the building

●Assist customers with directions and information

●Monitor camera room

●Review incoming deliveries of merchandise

●Guard stock room

February 2016 – May 2019

Specialist Intake Brooklyn Bar Association Brooklyn, NY

●Refer clients to attorneys

●Take detailed notations of client information and history and inputting into a casefile

December 2016 – January 2018

Security Guard at General Motors Allied Universal New York, NY

●Secure the plaza of the General Motor’s Building

●Assist pedestrians with directions and information

●Deliver packages to building staff

April 2015 – December 2015

Loss Prevention Associate Sears Brooklyn, NY

●Monitor cameras

●Walk the store or stand by front door

●Count jewelry

●Safety Check for the store

Accomplishment: Apprehend shoplifters

June 2014 – April 2015

Sales Associate Kohl’s Brooklyn, NY

●Maintain cleanliness of store and fitting rooms (shopping carts and clothes are in place)

●Retrieve new merchandise orders, apply prices, and fold/place for display

●Lifting and stocking heavy items

●Assist customers with locating items and ordering items not in store

July 2013 – May 2014

Sales Associate Staples Brooklyn, NY

●Unload trucks and stock merchandise

●Assist customers with in store inquiries

Accomplishment: Associate of the Month

September 2012 – April 2013

Sales Associate Best Buy Brooklyn, NY

●Help customers with finding merchandise, placing orders, purchasing merchandise insurance

●Maintain cleanliness of stock rooms and work stations

July 2010 – February 2011

Stock Clerk / Cashier ToysRUs Brooklyn, NY

●Unload trucks and merchandise

●Place online order to ship to store

●Manage register

●Assist customers with in store inquires

Accomplishment: Associate of the Month

EDUCATION

Graduated 2015

Bachelor of Science: Criminal Justice, Institutional Theory and Practice

John Jay College Of The City University Of New York

Graduated 2012

Associate’s Degree: Criminal Justice

Kingsborough Community College

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