Service Representative Customer

PROFILE

Personable and dedicated

Customer Service representative with extensive experience in the retail, sales, and service industry. Solid team player with a positive attitude and proven skills in establishing rapport with clients. Motivated to maintain customer satisfaction and contribute to company success.

CONTACT

(870) 872 - 2244

EMAIL:

********@*****.***

Accomplishments

Cum Lade Graduate for all degrees

Interned 2016 for the

University of Arkansas for Medical Science

EDUCATION

University of Arkansas at Little Rock

May 2016

BA Speech communication

BA Professional and Technical Writing

Southeast Arkansas College

May 2013

AA General Studies

WORK EXPERIENCE

National Convenience Solutions, Service Coordinator

April 2019– Present

Received incoming repair requests

Gather information from service technicians to help close work orders

Initiate payment of service technicians

Marked up invoices for customer billing

Organized receipts and payments for proper reference and filing

Ryder truck Rental, Service Writer

August 2016 – April 2019

Scheduled diesel trucks for preventative maintenance

Assisted scheduling drivers with acute mechanical issues

Provided estimates for customer repairs

Direct and inform callers

Special ordered parts for diesel engines

Managed warranty parts.

University of Arkansas at Little Rock

January 2015 – August 2016

Received incoming calls

Directed visitors to meeting and campus destinations

Collaborated with the manager in creating the monthly newsletter

Edited inter departmental documents.

SKILLS

Microsoft Word Powerpoint Excel Quickbooks

Google Drive Jobber

One Drive AutoQuotes

Types 70 wpm

Plan organize edit

Contact this candidate