Executive PA/Office administrator

Jane Sandra Nyamurowa

Executive Personal Assistant Office Administrator Human Resources Assistant

Personal Info

Phone: 063*******

E-mail: ****.*********@*****.***

Summary

Energetic personal assistant with 10+ years of experience. Seeking to save time and stress for Executives. I specialize in administrative work, problem solving planning and optimal assistance. Known for increasing productivity and relieving workload of managerial staff. Proven efficiency with an ability to quickly learn and navigate any computer software programme or office filing system.

Experience

Personal Assistant

Moneygroup, Sandton, South Africa

Jan 2020–Nov 2020

Handled the MD’s diary

Scheduled meetings and appointments.

Provided executive project support, administrative help, and data tracking. Commended 3x by executives for resourcefulness.

Coordinated travel arrangements both domestically and internationally. Slashed executive time lost to travel problems 25%.

Created an efficient filing system for CIPC company documents

Aided the finance department with opening bank accounts and updating company information.

Relieved receptionist by manning reception in her absence.

Office Administrator

Akribos Capital incorporated, Harare Zimbabwe

January 2018– November 2019

Handled top executive assistant duties for 4 execs in a fast-paced financial firm. Integrated complex logistics, communication, and calendars.

Welcoming visitors and directing them to the relevant office/personnel.

Carrying out clerical duties such as answering phone calls, responding to emails, and preparing documents, including office correspondence, memos, resumes, and presentations.

Coordinating and managing appointments, meetings, and the conference room schedule in order to prevent duplicate bookings.

Organized travel arrangements locally and internationally including visa requirements.

Organized company events both internal and externally.

Performing bookkeeping tasks such as invoicing, monitoring accounts receivable, and budget tracking.

Maintaining general office files, including job files, vendor files, and other files related to the company’s operations.

Purchasing office supplies, equipment, and furniture, fleet management and insurance.

Overseeing the maintenance of office facilities, and equipment.

Performed secretarial role for EXCO, MANCO and Board meetings.

Performing other relevant duties when needed.

Formed and maintained employee records, updated databases internally such as leave, medical aid, prepared and amended where necessary HR documents such as, Employment contracts and HR policies.

Responsible for recruitment and selection and reported on HR metrics in MANCO and advised on HR issues.

Assisted in processing of travel expenses and assessed training needs and developed job descriptions.

Responsible for onboarding of staff and exit interviews.

Office Administrator

Wise Owl Preschool, Malborough Harare, Zimbabwe

October 2017-December 2017

Supervised junior staff-staff compliment of 15

Responsible for management of office equipment and supplies including canteen stock,

Vehicle fleet management, manned the reception and managed the telephone system.

Performed accounting tasks including invoicing, petty cash, debt management, budget tracking.

Responded to emails and prepared company documents.

Greeted visitors and directed them to the appropriate offices.

Attended to customer queries and new enquiries.

Monitored classes to ensure efficiency in lesson delivery and oversaw the maintenance of office equipment and grounds.

Organized consultation days for parents and prize giving day.

recruitment and selection, onboarding of staff, updated and organized personal files

Secretarial Support- Maintained the Directors’ diary and arranged meetings and travel. Attending meetings and took minutes.

Receptionist

Toyota Zimbabwe, Harare Zimbabwe

April 2012-September 2017

Diary management and management of meeting rooms

Responsible for events coordination, both internally and externally

Handling queries and complaints via phone, email and general correspondence

Greeting all visitors

Transferring calls as necessary

Managing office supplies such as stationery, equipment and furniture

Performing ad-hoc administration duties

Maintaining office services as required (such as cleaners and maintenance companies)

Receiving and dispatching deliveries

Assisting with mail as required

Taking and ensuring messages are passed to the appropriate staff member on a timely basis

Telesales of vehicles and managed to sell 5 vehicles in 2months and contested in a skills contest where I came second amongst 8 sales consultants.

Executive PA

Monrova Estates, Harare, Zimbabwe

May 2009-February2012

Worked as executive assistant for 1 executive from mid-sized businesses. Praised for problem-solving and quick thinking.

Aided executive with meeting preparation.

Assisted with project logistics and developed PowerPoint presentations for meetings

Performed weekly proofreading of executive materials. Cut errors 45%

Education

Zimbabwe Open University

2012-2017

Bachelor of science Hon. Development Studies NQF7

Institute of People Management, Harare Zimbabwe

2011-2013

Diploma in Human Resources Development NQH5

Courses

Management Development programme

Languages

English— Fluent

Shona — native

Hard Skills: MS office, file-sharing systems, typing 60 WPM, online research

Soft Skills: Time management, interpersonal skills, organization, problem solving, dependability, events management

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