Social Media Customer
Resume:
ERIKA SIEMASKO
SKILLS
• Point of Sale Knowledge
• Guest Relations Management
• Media Activity Planning
• Technology Optimization
• Adobe Software
• Social Media Strategy
• Website Optimization
• Programming
• Analytical Skills
• Digital publishing
• Final Cut
• Video Editing
INVOLVEMENT
PRSSA Chapter Member
(01/2020 to Current)
RND4IMPACT Team Member
(01/2021 to Current)
Gain knowledge of Public
Relations through guest
speakers
•
Studying professional social
networking
•
Prepare for career in Public
Relations
•
Participate in projects and
fundraisers
•
Third-year communications and media studies college student seeking an internship opportunity for the summer of 2021.
WORK HISTORY
June 2016 to Current
Waitress Seaglass Restaurant & Lounge, Salisbury, MA June 2014 to September 2016
Barista Ovedia Artisan Chocolates, Amesbury, MA
Maintained order efficiency and accuracy through clear communication with kitchen staff, earning numerous recommendations from satisfied customers.
•
Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
•
Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness.
•
Stayed up-to-date on menu changes to offer current and accurate information and help customers select optimal meal choices based on individual preferences.
•
Created over 50 drinks in average shifts with consistently positive customer satisfaction scores.
•
Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
•
• Worked flexible hours; night, weekend, and holiday shifts. Participated in continuous improvement by generating suggestions, engaging in problem-solving activities to support teamwork.
•
Demonstrated respect, friendliness and willingness to help wherever needed.
•
Elevated customer loyalty by using strong communication and understanding abilities to resolve customer problems.
•
EDUCATION
CONTACT
45056, Oxford, OH
********@*******.***
Develop and write blog posts
about world issues and
personal care
•
• Expand writing experience
Collaborate with others on
writing topics
•
• Educate readers
May 2022
Bachelor of Arts Strategic Communications, Media Studies Miami University, Oxford, OH
June 2018
High School Diploma
Triton Regional High School, Byfield, MA
Contact this candidate