Customer Service Assistant

ZHAUN-MARÉ ENRUSCA

FREDERICKS

EXPERIENCE

**** ***** – 2014 October- Edgards- Cash office clerk

•Daily admin•Banking of Cash•Pettycash•Ordering of supplies

&stationary• handling of pickups•Responsible for shop safe 2015 January- 2016 September – PK Construction- Administrator

•Daily orders•Filing•Batching of monthly

statements•Pettycash•fuel recons•Medical recons•Scheduling meetings•Arranging travels and accommodation •Taking minutes at meetings

2016October- 2017December- Vetsmart- Admin/SaleConsultant

•receiving of stock•Daily reports•Ordering of stock•Assisting clients and queries•Banking of shops money•Daily admin 2018February-2020September – Oakhurst Insurance- Brokers Administrator

•Daily admin• Capturing policies• Assisting brokers with quotes• Handling of queries of brokers and clients • Petty cash• Daily reports

October2020- Currently – Oakhurst Insurance -Claims Administrator

•Handling pending cases as assigned by implementing claims processes• Preparing correspondence by explaining adjustments, denials and making written& verbal requests for missing information• Answering all customer queries in timely and efficient manner

203 Protea Road

Pacaltsdorp

George

6529

081*******

*******@*****.***

INTRODUCTION

I am positive, hard- working,

motivated and enthusiastic person. I

always strive to achieve the highest

standard in anything I do.

I have excellent communication and

interpersonal skills, which allows me

to effortlessly communicate and

connect with a wide range of people

I am always eager to learn and

always ready to go the extra mile to

get the job done.

Throughout my career I have

adapted key values like being

focused, disciplining myself and

always have the resilience and

tenacity which I carry through on

any task or situation in or out of the

work environment.

EDUCATION

• Matric – Passed

• Intermediate computer training

• Class of business – Personal, Commercial and Financial Overview

• RE5

SKILLS

• Problem solving skills

• Excellent communication skills

• Great time management skills

• Teachable and always eager to learn

• Work well on my own but also great team player

REFERENCES

1. N . Mbobela

Manger -Edgards George

044*******

2. J . Rooi

Manger – KP Construction

044*******

3. L . November

Assistant Manager Brokers Services-Oakhurst Insurance 044*******

Contact this candidate