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Customer Service Manager

Location:
Davao City, Davao, Philippines
Salary:
10k to 20k
Posted:
January 27, 2021

Contact this candidate

Resume:

DEO BOCA JAPANO

Contact Number: 093******** / 094********

Email: adjqxa@r.postjobfree.com

Civil Status: Single

Age:31

POSITION DESIRED:

Any Position

JOB ABILITY SUMMARY:

Great customer service with effective communication skills both verbal and written.

Strong ability to handle the staff and work under pressure.

In-depth knowledge of the material, equipments and processes utilized in cleaning and housekeeping.

Efficient in handling guest concern and requests

Flexible job ability: Waiter, Bellman or Service crew

JOB EXPERIENCE:

Utcl/Accomodation Attendant

P&O Cruises/Crystal Cruises /Magsaysay corp

Kalaw St. Manila Phil.

Duration: 1St contract Jan 28, 2016 – Sept 30, 2016

Duration: 2nd contract Dec 10, 2016 – Aug 5, 2017

Duration: 3rd contract Oct 16, 2017 – June 12, 2018

Duration: 4th contract Oct 28, 2019 – June 27, 2020

Job Summary

Responsible for the cleanliness of the crew area and collecting garbage

Responsible for checking laundry, sanitation of area and preparing the room and premisis

Housekeeping/Team leader

Chevron

Sasa Davao city

Duration: Nov2018 to April2019

4-months

Job Summary

Responsible for the cleanliness of the office area and collecting garbage

Responsible for checking laundry, sanitation of area and preparing the food and premisis

Sale Man

Sm Appliances

Dasmarinas Cavite

Duration: Oct2015 to Dec2015

3-months

Job Summary:

Responsible Selling, Guiding the buyers, Attending to complaints.

Responsible Collection of credit informationResponsible Reporting, Attending sales meetings, Arranging for packing and delivery and Working with Middlemen

Merchandiser

S&R Shopping Mall Imus/Fresh one's/UBM

Anabu Coastal Imus Cavite

Duration: May2015 to July2015

3-months

Job Summary:

Responsible for the cleanliness of selling area and segregation of garbage

Responsible for cleaning and sanitation of preparation room and premises

Responsible for display, inventory, pull out spoiled vegetables and fruits

Service Crew

Nanette's Kitchen and Grill

GreenGate Subd. Malagasang 2-A Imus Cavite

Duration: November2014 to April2015

6-months Contractual Employee

Job Summary:

Responsible for the cleanliness of dining area and segregation of garbage

Responsible for cleaning and sanitation of kitchen equipment and premises

KITCHEN STEWARD (Dishwasher)

BULGOGI BROTHERS KOREAN BBQ RESTO

SM Premiere, Lanang Davao City

Duration: June 2013 to November 2013

6-months Contractual Employee

Job Summary:

Responsible for the cleanliness of dining area and segregation of garbage

Responsible for cleaning and sanitation of kitchen equipment and premises

ROOM AND PUBLIC AREA ATTENDANT

HOUSEKEEPING DEPARTMENT

Duration: January 13 2012 to March 16, 2013

The Pinnacle Hotel and Suites

Sta. Ana Avenue, Davao City

Job Summary:

Responsibilities include management, cleanliness and upkeep of rooms and public areas. Responsible for collecting of soiled linens and laundry

Responsible for segregation of garbage

Coordinates well and not only limited to Housekeeping but as well as other Department concerned.

Team Leader of Night-Shift housekeeping Staff

WAITER

FOOD AND BEVERAGE DEPARTMENT

March 20. 2013 to May 21, 2013

The Pinnacle Hotel and Suites

Sta. Ana Avenue, Davao City

Job Summary:

Provide friendly and quality customer service thru serving of food, drinks and as well as handling queries and concern.

Assist in setting up of dining area for function and other F&B related activities.

EDUCATIONAL BACKGROUND

VOCATIONAL

2-Year Hotel and Restaurant Management Service (HRMS)

Year Graduated: March 2011

Gabriel Taborin College of Davao City

Lasang, Davao City, Philippines

HIGHSCHOOL

Year Graduated: March 2007

Holycross of Bunawan

Bunawan, Davao City, Philippines

CHARACTER REFERENCE

Ms Nanette Ehong

Owner/Chef/Manager

Nanette's Kitchen and Grill

Ms Catherine Villamor

Housekeeping OIC/ Quality Control

The Pinnacle Hotel and Suites

Mr Dave Sellado

Kitchen Manager

Bulgogi Brothers - Davao Branch

DOCUMENTS AVAILABLE

Passport

Date of Issue: 20 Oct 2011

Valid Until: 19 Oct 2016

Place of Issue: DFA-Davao

Transcript of Records

Gabriel Taborin College of Davao

Employment Certificate:

Housekeeping and F&B Department

Pinnacle Hotel and Suites

On the Job Training Certificate

Blue-Jaz Beach resort and Waterpark

Duration: 240Hrs

Diploma/ Certification, Authentication and Verification

Housekeeping NCII

Gabriel Taborin College of Davao

Employment Certificate

Dish-man

Bulgogi Brothers Korean BBQ restaurant

Certificate

English Language Test (for Cruise ship)

Magsaysay center for hospitality and culinary arts

International Certificate of Vaccination or Prophylaxis

(Yellow Fever Vaccine)

Department of Quarantine

Manila

Certificate of Completion

Public Health and Sanitation

Magsaysay center for hospitality and culinary arts

Certificate of Completion

Princess Cruise Inc. New Crew Induction Seminar

Magsaysay center for hospitality and culinary arts

Certificate of Completion

Personality Enhancement Training (Interview Etiquette)

Magsaysay center for hospitality and culinary arts

Certificate of Completion

Basic Training (solas) STCW

Date of Issue: 27NOV2014

Place of Issue: Southern Institute of Maritime Studies

Certificate

COP (Basic Training)

Date of Issue: 2 FEB 15

Valid Until: 2 FEB 20

Place of Issue: Marina Manila

\

Seafarer's Registration Certificate

Date of Issue: 21 Jan 15

Place of Issue: POEA Ortigas

Sea mans Book (SIRB)

Date of Issue: 11 DEC 2014

Valid Until: 10 DEC 2019

Place of Issue: Marina Manila

Anti Piracy Orientation Certificate

Date of Issue: 3 March 2015

Place of Issue: Magsaysay Corp

PDOS Certificate

Date of Issue: 3 March 2015

Place of Issue: Magsaysay Corp

C1/D US Visa (for seaman)

Date of Issue: 26 FEB 2015

Valid Until: 25 FEB 2020

Place of Issue: US Embassy manila

Maritime Crew VISA

Date of Issue: 26 FEB 2015

Place of Issue: Magsaysay Corp. Manila



Contact this candidate