Engineer Quality

Eric D’souza

Dubai, UAE

**********@*****.*** • UAE No: 971-**-*******

Objectives

Work with an organization that requires sophisticated employees and team player, the place that I can

experience and take part in professional teamwork as well as witness the modern style of business.

Key Competencies

• ACE/Lean Champion • People Management

• Strategic Planning • Ergonomics SME

• Quality Technician • Project Management

Career Experience

Collins Aerospace, Dubai, UAE

Aircraft Senior Technician & Acting Cell Leader: 01/2013 – 08/2020

Drove change management, collaborated with leaders, and developed stellar operational initiatives in

line with business goals. Administered team’s skills matrix and promoted a robust training program to

enhance and develop the team to meet top notch Aerospace Quality standards and Customer

satisfaction.

Key Contributions:

• Successfully launched the Ergonomics program creating a healthy and happy workplace for all

employees at Dubai facility.

• Spearheaded Operations, daily production, contributed to the Quality procedures, process and

standards using ACE methodologies.

• Managed shift supervision & allocation of operational work scope to shop floor technicians

ensuring safety, quality and OTD targets are met effectively.

• Provided tactical expertise in handling day to day operations, production in line with engineering

and quality on any critical deliverables.

• Delivered quick resolution of safety, quality, and technical issues.

• Conducted and participated in Investigations using the ACE tools (DIVE).

• Lead Continuous improvement initiatives to implement turn time reductions, cost savings, and

environmental & health enhancements.

• Contributed to organization achieving ACE Bronze certification in 2014.

1 Page

UTC Aerospace Systems (legacy Goodrich Customer Services), Dubai, UAE

Aircraft Quality Technician, 7/2010 – 01/2013

Coordinated base maintenance / repair / servicing of series aircrafts such as Boeing-737, Offwing-777,

A330/A340/A380. Perform inspection, repair and components equipment’s and ensure compliance

with stated requirements of the Original Equipment Manufacturers' (OEM) Component

Maintenance/Overhaul Manuals.

Key Contributions:

• Successfully Performed HST (Hydrostatic Testing); mid-level (moderately complex) testing or

mechanical operations on production/repair components including troubleshooting to

component level.

• Responsible for works including receipt/strip/clean/survey/build/test/lock wire and

progressive/final/ release inspections are carried out as approved by the Quality Department.

• Handled AOG Desk 24/7 (Aircraft on Ground).

• Generated 80% cost reduction in supplier management.

• Received Lean Practitioner certificate.

• Successfully completed a course in Emergency First Aid at Work (DCAS), awarded on 06/02/13.

• Completed Fire Fighting Rescue team in the year 2011-2012

• Carrying out Inspection, testing, Cleaning &Restoration of Heat Exchanger for Boeing-777

• Carrying out inspection, testing, cleaning of Inlet cowl & Trust reverser for Boeing-777

• Carrying out Riveting & de-riveting on the Components

Education and Credentials

Emirates Aviation University

HNDAE

Higher Secondary Education

Mumbai, India

Professional Training

Certified Ace Associate

Languages

English, Hindi– Fluent, Arabic - Beginner

2 Page

Contact this candidate