Hard working, Dedicated and motivated to getting the job done
Resume:
EDUCATION
UNIVERSITY O F THE WESTERN
CAPE: January 2012 – November
2015
Bachelor of Arts Honors
Degree in Tourism &
Geography
Bachelor of Arts Degree in
Psychology.
ACHIEVEMENTS
Deans Merit Award with an A
aggregate.
Member of the Golden Key
Honor Society.
RYLANDS HIGH
January 2008 – December 2011
National Senior Certificate.
Bachelors Pass.
PROFESSIONAL PROFILE
I obtained a Bachelor of Arts Honors Degree in Tourism & Geography and a Bachelor of Arts Degree in Psychology from the University of the Western Cape. Post graduating, I have gained 3 years of work experience fulfilling administrative duties. I am self-motivated, ambitious and goal driven. I am known to be detail orientated, great at adapting to change and always striving for achievement. Granted the opportunity I would utilize my skills to the best of my ability in order to contribute to the success of the company and further enhance myself professionally. WORK EXPERIENCE
CONWAY TRAVEL March 2018 – March 2020
Travel Consultant & Processor
I assisted with all travel related and administrative tasks.
Answered and transferred calls.
Performed clerical tasks.
Captured data in Microsoft excel.
Loaded EFT payments on excel spread sheets for payment.
Created accommodation and transfer vouchers in QuickTrav for clients.
Booked accommodation & transfer reservations.
Booked regional and domestic flights in Amadeus.
Booked car hire.
Invoiced accommodation payments.
Invoiced car hire and transfer payments.
Requested travel related leisure package quotes.
Created new suppliers/principals in Resnic Front Desk.
Captured receipts and payments in Winmain.
Processed bookings on an online travel portal system. LEGEND TOURS AND TRANSFERS February 2016 – March 2017 Personal Assistant & Processor
Managed all the duties and tasks of the managing director, and assisted with travel related tasks. Supported close communications with relevant parties such as arranging appointments and meetings, handling high-profiled documentation, and ensuring that agreements were signed.
Performed clerical tasks.
Answered the telephone and transferred calls.
Requested and captured rates for accommodation, leisure, and restaurants. CONTACT
Cape Town, Western Cape
adjqoi@r.postjobfree.com
Wafiqah Manuel
WAFIQAH MANUEL
TRAVEL CONSULTANT
KEY SKILLS & PROGRAMS
Problem-solving and
multitasking
Strong administrative skills
Effective communication skills
Attention to detail
Great organisational skills
Good telephone etiquette
Project Coordination and
Management
Thorough research skills
Relationship building and
interaction
Effective communication
Attentive Listener
Microsoft Word, Excel &
PowerPoint
Amadeus
QuickTrav
Travpro
Micro-managed contract agreements.
Reviewed and captured weekly sales report figures.
Minute taking and translation.
Production of vast research areas.
Researched hotels, guesthouses & restaurants: Availability & Rates.
Made reservations for accommodation, restaurants, and activities.
Created simplistic quotes in Travpro.
Created rooming lists for groups.
Booked transfers for clients.
Created transfer and hotel vouchers for clients for product reference. Project Administrator
South African Tourism in collaboration with Legend Tours launched a joint marketing campaign for schools aimed to develop the culture of travel amongst the youth of underprivileged communities. I co-ordinated, managed and organized the development of these projects. I oversaw all communication and assisted in drafting & editing the reports.
Liaised with the schools for the logistics.
Booked the tour guide, attractions, coach, snack packs.
Provided each school with t-shirts for the Learners.
Obtained a photographer for the duration of the project.
I requested invoices for all services, ensured payment was made.
Booked transfers, car hire and suitable accommodation in close proximity to the various schools.
Co-ordinated the daily excursions in the various provinces, assisting the educators and tour guide to ensure that it went smoothly.
Compiled images and school reports for record.
VOLUNTARTY EXPERIENCE
UNIVERSITY OF THE WESTERN CAPE February 2015 – November 2015 Tourism Tutor
I served as a point of contact for students that required assistance with their module content, assignment writing and any other areas of concern.
Assisted in marking tests and assignments.
Graded papers accordingly and pointed out areas of concern and improvement.
Assisted as an Exam invigilator.
REFERENCES
CONWAY TRAVEL
Leonie Matchett
Travel Consultant
adjqoi@r.postjobfree.com
LEGEND TOURS
Mohammad Shabodien Outbound
HOD
adjqoi@r.postjobfree.com
UNIVERSITY OF THE WESTERN
CAPE
Mark Boekstein
Tutor Coordinator
adjqoi@r.postjobfree.com
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