Desktop Support Engineer

V. ELUMALAI

Mobil No: +918*********,909-***-****

E-mail:-***.****@*****.***

Carrer Objective:

To work in a challenging environment in the field of HUB Engineer and in the process contribute positively to the organization and add value to self. I would be very much interested in becoming a contributing member of your distinguished team. I am confident that you will find my skills valuable to your organization.

Work Experience:

Company: Care It Solution, Bangalore from mar-2014 tojan-2016

Designation: Desktop support Engineer

Job Responsibilities:

Researching, diagnosing, troubleshooting and identifying solutions to resolve system issues

Following standard procedures for proper escalation of unresolved issues to the appropriate internal teams

Research and identify solutions to software and hardware issues

Diagnose and troubleshoot technical issues, including account setup and network configuration

Company: Trans GNX HR solutions, Chennai from May-2016 may -2017

Designation: System administrator

Job Responsibilities

User administration (setup and maintaining account)

Maintaining system

Verify that peripherals are working properly

Quickly arrange repair for hardware in occasion of hardware failure

Monitor system performance

Install software

Create a backup and recover policy

Monitor network communication

Update system as soon as new version of OS and application software comes out

Company: REBAR D&D Pvt Ltd, Chennai from Jun-2017 to Dec-2020

Designation: System administrator

Job Responsibilities

User administration (setup and maintaining account)

Maintaining system

Create new users

Resetting user passwords

Verify that peripherals are working properly

Quickly arrange repair for hardware in occasion of hardware failure

Monitor system performance

Create file systems

Install software

implement the policies for the use of the computer system and network

Setup security policies for users.

Technical Qualifications:

●Hardware & Networking

●Languages : .Net, basic knowledge

●Package : MS-office

●Operating system : windows xp, vista, 2007, 2008, 8.1, 10

Education Qualifications:

●B.E in (CSE) from Kalsar Engineering College with 68%

●HSC from Dhanalakshmi . Hr. Sec School with 69%

●SSLC from Dhanalakshmi . Hr. Sec School with 71%

TRAINING

●2009 - CSC-IE(Haredware&Networking)Tamilnadu

●2013 – Advanced Technical Training Institution.

Technical Skills:

I have experience in Computer Hardware and Networking on my desktop and laptop. It comprises of the following aspects:

Hardware Skills:

1.Computer assembling and maintance.

2.Troubleshooting hardware and software problem.

3.Installing and configuration the peripherals, components and drivers.

4.Installing software and application to users standards

5.Excellent troubleshooting skills in complex software and hardware problems

6.Troubleshooting of p.c. Online support to customer concering their computer problems

Operating System Skills:

●Installation of different Operating System. (EX: Windows XP, Vista, Windows7,Windows8,10 server 2012.

●Troubleshooting of Windows XP, Windows7…etc.

●Creating Managing Users and Groups.

Networking Skills:

Troubleshoot of network.crimping,sharing of networks,sharing data.

.Installing,configuring and administering network technologies

Configuring,managing and maintaining network equipments

Strengths:

●Positive attitude and enthusiastic in teamwork.

●Ability to adapt to any environment.

●I have helping nature

Personal Details:

Name : ELUMALAI

Father Name : VENKATESAN

D.O.B : 20-03-1992

Permanent Address : 21/8,Thangavel street, old washer men pet Chennai-21

Religion : Hindu.

Marital Status : Married.

Languages Known : Tamil,English.

(to read, write and speak)

Decleration:

I here by declare that all the information provided above is true and the best of my knowledge and belief.

Thanking you in anticipation

Place: CHENNAI

Date: (V.ELUMALAI)

Contact this candidate