Mechanical Engineer Customer Service

GLADSON LOYD ALVA

E-Mail: **********@*****.***

Mobile: +91-988*******

SUMMARY

Quick learner & highly motivated business professional with experience in site Engineering

and Operation & Maintenance. Strengths include Quality Inspection, Preparing design &

estimation and HVAC experience. Effective team player who excels co-ordinating work with

other teams. Proven ability to complete projects in timely fashion.

SKILLS

Site Engineering

Prepare Designs & Estimates

Microsoft Office

Leadership and strong communication skills

Team player

HVAC

AutoCAD, SolidWorks and Engineering drawings

Service, deadline and goal oriented

WORK EXPERIENCE

Shri Nidhi Enterprises [Blue Star].

Site Engineer [HVAC]

Aug 2016 – Nov 2016

Responsibilities:

Preparing bill of quantity (BOQ).

Preparing heat load sheet.

Ensuring of material preparation: pipes & sheets for ducting. Issuing the required

materials on a day to day basis.

Supervising & quality checking installation of pipes, ducting, indoor & outdoor units.

Co-ordinating work with other departments and contractors. Ensuring completion of

the project within the time limit.

Sarvada Distilleries.

Operation, Maintenance & Quality Engineer

Nov 2016 – Nov 2017

Responsibilities:

Operating & Maintenance of Tetra pack Machine.

Ensuring materials: Paper Roll, Strip.

Note down the readings of machine and production.

Inspection of quality of tetra pack.

Falcon Technologies.

Branch in-charge, Sales manager and site engineer

Jun 2018- till date

Responsibilities:

Direct all operational aspects including distribution operations, customer service,

human resources, administration and sales

Monitoring equipment, purchasing materials for each installation project,

consulting with customers, and troubleshooting devices like CCTV(HD&IP),

Biometric System, Access Control and Vehicle fleet management system.

Installing the software of biometric and giving demo to the customer.

Assess local market conditions and identify current and prospective sales

opportunity

Negotiate/close deals and handle complaints or objections

Meeting new client and giving brief explanation about the products

Collaborate with team members to achieve better results

Gather feedback from customers or prospects and share with internal team

Visiting site and ensuring work is going properly

Giving first demo to customer

Programming CCTV,Biometric system.

Mentor Mind

Sales & Operation Executive

Responsibilities:

Seeking out major clients and forming working relationships

Daily communication and exchanges between various staff members

EDUCATION

Bachelor of Engineering in Mechanical Engineering

Shri Madhwa Vadiraja Institute Of technology, Udupi

Affiliated to VTU Belgaum University in 2016 with an aggregate of 75% (8 semester)

Class 12th in Science

St. Lawrence PU College, Moodubelle

Karnataka State Board in 2012 with an aggregate of 78.5%

PROJECTS

Development of LPG Cooling System

Shri Madhwa Vadiraja Institute of Technology

Project period is of 3 months

CERTIFICATION

AUTO CAD 2D & 3D Design Course pursued from Mice.

HVAC Design & Drafting Course pursued from Dhanush.

PERSONAL DETAILS

Date of Birth : 16th May, 1995

Sex : Male

Permanent Address : Red Hill House, Moodubelle Post, Udupi 576120

Languages proficiency : English, Hindi, Kannada, Konkani and Tulu

DECLERATION

I hereby declare that the above-mentioned information is correct to the best of my knowledge and I

bear responsibility for the correctness of the above-mentioned particulars.

Place: Udupi Gladson Loyd Alva

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