Customer Service Representative

Christopher Smith

Sicklerville NJ *****

(C): 856-***-**** (E): *******************@*****.***

PROFESSIONAL SUMMARY

Proven communication abilities including: empathic listening, behavioral writing, and strong advocacy skills. Demonstrates ability to apply life experiences into transferable skills to current profession.

EXPERIENCE

Constellis/ Tripple Canopy Guard/FPS-Philadelphia, PA

June 2019-Present

Protective Service Officer

Protect personnel and property in a professional manner

Meet and deal tactfully and politely with general public and visitors

Effectively and efficiently screen and process visitors

Identify, report, delay or detain persons who violate rules and regulations

Observe, report all offenses/incidents and complete all reports and paperwork as required

Communicate and remain accessible via two way radio or company issues cellular phone

Provide cpr, first aid and assist during emergencies as necessary.

Nestle’ Waters-North America

February 2017- April 2019

Refresh Service Representative

Effectively service all routed customers and to provide pre-ordered products of interest to them in a safe, productive and timely manner.

Each route and delivery day is unique and entails an average of 40-70 stops per day servicing residential, retail and commercial customers.

Carrying product that can weigh up to approx. 45 pounds

Maintaining a professional image and demeanor.

Loomis Armored Service-Pennsauken, NJ

August 2013 – December 2016

Armored Service Technician

Maintaining the safety, security and control of the armored vehicle at all times.

Guard the Messenger during the pickup and delivery of liability.

Load and unload the armored vehicle.

Excellent ethics and integrity.

Complete appropriate driving and delivery documentation.

High attention to detail at all times.

Safely driving the vehicle at all times.

Servicing ATM machines and customers while maintaining safety.

The Davis Group Security Inc-Philadelphia, PA

March 2013- August 2013

Security Officer

Excellent customer service

Positive communication skills at all times

Observation and accurate recording

To provide security for property and staff

Danny’s Maintenance Services and Support-Philadelphia, PA

2008-Present

Maintenance Technician

Provide excellent customer service on a daily basis

Laying wires, replacing roofs, fixing pipes and leaks

Removing Carpets, dry wall, exterior and interior painting

Reef Restaurant and Lounge-Philadelphia, PA

2008- Present

Restaurant and Lounge Security

Supervise and train new staff employed as security

Help maintain a safe working environment for patrons and staff

Positive communications skills at all times

Good decision making skills

Attend and participate in various meetings in order to better the establishment

Monitor and ensure structure, routine, consistency, and boundaries with all of the guests

ESP. Entertainment Company

2008- 2012

Professional Driver

Loading event equipment on truck.

Driving and ensuring that equipment needed for event gets to the site safely.

Assist in setting up digital lightings, Televisions, Running digital cables and also dance stages.

Assist with the unloading of trucks.

Assist with organizing the warehouse.

Certifications

L.E.A.S.O.T. Academy-Phila, PA

Act 235 Certification

References Available Upon Request

Contact this candidate