Jaspreet Kaur Minhas

647-***-****, adjqeo@r.postjobfree.com

Milton, Ontario, L9T 6R9

Summary of Qualifications

Quality Assurance:

• Learned how to establish standards of quality control.

• Complete knowledge on CCP’s, GMP and HACCP.

• Expertise in using various lab equipment such as pH meter, spectrophotometer and Atomic Absorption Spectrometer (AAS).

• Current OH&S, WHMIS training; understand and follow all lab procedures including appropriate disposal of hazardous and non-hazardous waste. Academic Labs:

• Tested raw and finished product food samples such as meat, frozen vegetables and juice.

• Enumerated microbes by using standard plate counts, Membrane Filtration Technique (MF) and Most Probable Numbers (MPN).

Customer Service

• Contributed to increased customer satisfaction by combining strong listening skills with excellent product knowledge.

• Achieved strong sales by overcoming customer objections and explaining product features. Education

Centennial College

Post Graduate diploma in Food Science

January 2018 – April 2019

DAV University, India

Bachelor’s of Science in Agriculture

August 2013 – June 2017

Professional Experience

Saint Elizabeth Health Care January 2020 – Present

• Working as a Service Coordinator.

• Respond to all inbound calls from front line staff and take immediate action as needed

• Assign primary and/or partner care provider to all un-booked visits to ensure continuity of care in the provision of service delivery

• Adjust schedule plans in accordance with changes in staff availability Mr. Sub Milton Ontario July 2019 – January 2020

• Worked full time as a Supervisor.

• Completes and posts the staff work schedules.

• Communicates changes of food preparations formulas, standards, etc. to staff.

• Plans special events and promotions.

Starbucks Milton Ontario Sept 2019 – Dec 2019

• Worked as a part-time Barista.

• Cash handling and accurately record customer order information.

• Resolve customer complaints quickly and efficiently as they arise. The Brick Milton, Ontario Aug 2018 – Dec 2018

• Worked as a customer service representative.

• Answering phone calls, emails, and assist both internal and external customers with outstanding customer service.

• Issues refunds, processing returns and invoicing.

• Create, maintain and distribute end of day reports through proper opening and closing procedures.

Reference:

Available on request.

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