PANNEERSELVAM CHINNASAMY

Redmond, WA 425-***-**** adjq9x@r.postjobfree.com Panneerselvam-Chinnasamy

Experienced Systems and Network Administrator

Results-driven and motivated Systems and Network Administrator with extensive experience developing strategy, system roadmaps, and coordinating teams and projects for major enterprise organizations. Holds an Active H-1B visa.

Applies strong attention to detail and efficient multi-tasking abilities to excel in time-sensitive environments, meeting all standards for quality and productivity.

Serves as an integral member and leader of dynamic functional and technical teams, contributing to systems improvement and resiliency.

CORE PROFICIENCIES

Systems Administration

Network Administration

Project Management

Enterprise Experience

End User Support

Virtual Environments

Script Development

Key Point of Escalation

Staff Training & Leadership

Process Improvement

Information Security

Professional Certifications

PROFESSIONAL EXPERIENCE

Assistant Consultant Tata Consultancy Services, Redmond, WA and Hyderabad, India July 2009 to Present

Excels in a series of client engagements and internal IT roles at this multinational information technology service and consulting company, leveraging broad and deep expertise in hardware, software applications, and networking.

Microsoft Lab services (MLS). Since 2018- Till now

Deploy servers, network devices migration from datacenter to datacenter involves with AD, Domains, IP Helper and IP provisioning, Out-of-band (OOB) management and switch routers, DHCP corp or Fiber up to 50GB border-leaf spine setup.

Develop and deploy PODs for migration space and power provisioning with over 10K of server, network devices to make room for new development and re-home the migration to the new POD I just prepared.

Triage, analyze, and perform break-fix solutions for internal departments and deployment groups with Window/Linux/Unix platform or datacenter infrastructure.

Examine and fix Hardware off the market devices, Dell/HP/Quanta/Sage-Hill/Nirvana-Virtual Object Storage/Gen6/WCS Nucleon/Azure Cloud server or Cisco/Arista network devices and implement proactive monitoring and redundancy at all tiers to help meet production goals.

Collaborate with Project management teams and Site services operations teams to provide successful deployment delivery.

Contribute to technical improvements and training across a variety of discipline such as Agile and modern development practices.

Develop and support the self-service links and portals and hands on experience ServiceNow application and OASys net monitoring tools.

Support, operate and maintain KVM Vertiv environment, WAN infrastructure, site platform and services.

Troubleshoot and resolve deployment/site services issues and work with teams to correct any problem or revisions.

Provide Site Service role to Manage Lab Service in Microsoft data centers, we perform task such as Break-Fix, simple change, deployments. Monitor and control daily service request activity on an enterprise class level.

Responsible for the third level in a hierarchy of support involved in the resolution of incidents and investigation or to resolve technical problems with hardware, software, and connectivity.

Install/ upgrade/ replace server, device, or network components as needed Windows Server OS, Networking support.

Provide and perform CRUD information on Network information. Network CI's included are Active Directory's OU, IP, Network Domain, Configuration Item Association, Internet Address (DNS), IP-Range, Virtual Internet Address, VLAN

Install cables, label cables, create cable map, power mapping Rack and stack servers or net devices.

Provide ability to create and update the Suppressions information for the CIs in the system (This includes single and bulk suppressions)

Responsible for maintaining the configuration of the physical and logical configuration item and ability to perform all operations on all Servers, Network devices, Drive bays (JBODS) and other variety of storage utility.

Clearance access to all Asset change scenarios and workflows through Microsoft’s Asset UI. e.g. (Location Transfer change host Name) Provide ability to create and update the monitoring information of the CIs in the system.

Perform physical hardware audits, perform hardware warranty/ RMA requests, Coordinate deliveries and transport requests and perform physical material packaging and shipping, Perform miscellaneous warehouse related tasks.

Azure Solution Lab (ASL). Since 2017 to 2018, The Azure Solutions Lab in Redmond, Washington is your single destination for planning, designing, co-engineering, and validating your solution to ensure success. I have a technical focus in Microsoft Azure Stack, Windows Clustering, hybrid and edge compute and storage infrastructure, managing server and workstation security using AD Group Policy, systems automation using PowerShell.

oWorking as Cloud Administrator on Microsoft Azure, involved in configuring virtual machines, storage accounts, resource groups.

oRemote login to Virtual Machines to troubleshoot, monitor and deploy applications

oWorking on Visual Studio Team Confidential to manage a backlog for the daily activities.

oIdentify areas for process and efficiency improvement within datacenter operations; recommend solutions and assist in overseeing implementation

oEnsure the ongoing operations, availability and stability for DC infrastructure such as structured cabling, server hardware, network, and storage equipment

oEnsure all necessary operational processes and procedures are carried out with a high level of attention to detail, expediency and on-time delivery

oPerform operational tasks associated with datacenter implementation, migration and deployments utilizing remote hands

oExperience in Windows operating systems, MS Office suite, ServiceNow

Core Services Engineering NIS Design Engineering Team. From 2016 to 2017, serves on a technical team in Redmond, Washington defining and implementing standards to govern DNS servers while serving as a resource for technical support for DNS and IP address management (IPAM) services, as well as technical infrastructure and process issues.

oActively participates in design discussions and project engineering activities; develops IPAM platforms with protocols and networking services.

oAuthors procedural documentation that serves as an invaluable reference for training teams.

oContributes to acquisition and integration initiatives for DHCP services.

oCredited with improving the accuracy and stability of the reverse DNS creation process.

oOrchestrates and executes training sessions for non-technical employees, providing an overview of how DNS works, available solutions and aspects of marketing strategy relating to domain names.

Microsoft Data Center Services. From 2012 to 2016, worked out of Redmond and Hyderabad, imaging Microsoft servers within data centers serving mid-sized and enterprise companies with Windows 2003, 2008 SP1, SP2, R2 and Windows 2012 operating systems while supporting IPAK operations.

oAssembled and configured Microsoft servers that were critical for the 24/7 availability of client online services; overall, supported 400 online properties spanning over 150,000 servers through maintenance and the implementation of monthly fixes and security patches.

oInstalled and configured server roles that included DHCP Server, DNS Server, Hyper-V, and Web Services (IIS).

oServed as Tier 3 Altiris Support for Microsoft GFS clients who were migrating servers to Windows 2008R2 and Windows 2012, handling support tickets for PXE booting, Altiris Deployment Server jobs and Altiris Deployment Server issues.

oResolved issues relating to QFEs, hotfix, and patches on servers while performing New Build and Rebuilds of servers in Altiris imaging console.

oCaptured substantial gains in efficiency and productivity by designing and developing automation tools for manual server tasks. Examined performance gaps and authored VB, Batch, and PowerShell scripts to enhance automation features.

oInvestigated and resolved issues with physical and virtual servers, as well as Active Directory issues that included group policies and login scripts.

oLed training on Altiris Imaging Console and new automation tools.

Internal IT Service. From 2009 to 2012, led the installation, configuration, and ongoing support of multiple software applications while administering servers and over 3000 desktop computers. Administered the LAN, adding and removing users and peripherals, and created PC images using Image Centre and Ghost.

oDeveloped expertise in installing and maintaining Windows 2008/2012 Enterprise Server, Active Directory Domain Controller, DNS and DHCP, and MDT Deployment Server. Supported end users of Windows 7, MS Office 2010, and other desktop applications.

oContributed to project planning, deployment logistics, and the assessment of client needs; projects included supporting the development of strategies for the design of a new stable and secure desktop, including the migration of users and services to the new design.

oTracked disk usage and engaged in disk capacity planning.

EDUCATION & PROFESSIONAL CERTIFICATIONS

Bachelor of Mathematics Degree with Computer Applications

Bharathiyar University, Coimbatore.

ITIL 2011 Foundation in 2012

Microsoft Certified System Engineer (MCSE)

Red Hat Certified Engineer (RHCE)

Microsoft Azure Fundamentals (AZ-900)

TECHNICAL PROFICIENCIES

Hardware

Intel, HP ProLiant, Dell, Lenovo, Cisco, DataOn & Quanta

Operating Systems

Windows Server 2012/2016, Windows 7/Vista/XP, Ubuntu, Fedora, Redhat

Software Applications

Active directory, DNS, DHCP, Kubernetes, Docker, Microsoft Deployment Toolkit, Hyper V, Altiris, ServiceNow

Scripting Language

PowerShell and python

LANGUAGE SKILLS

Fluent in English, Tamil and Telugu

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