Customer Service Developer
Resume:
PARTH PATEL
U . S C I T I Z E N - D E L L B O O M I D E V E L O P E R
( 7 3 2 ) - 2 6 6 - 5 9 2 8 P A R T H P A T E L 2 1 4 @ G M A I L . C O M SUMMARY
A dedicated, self-motivated, result oriented IT professional with about 4 years of Experience as a Dell Boomi Developer, with a specialty in SAP SuccessFactors Integrations. An individual with excellent communication skills, a curiosity to learn, and the drive to achieve success, whom will be an asset to any company that allows for it.
TECHNICAL EXPERIENCE
EDUCATION
BS - Rutgers University (New Brunswick)- 2016
Dell Boomi - Online - 2016
SAP HCI/CPI - Open SAP - 2019
TECHNICAL SKILLS
Programming: Boomi, Java, XML, CPI
Microsoft: Word, Excel, Outlook, Powerpoint
Software: SuccessFactors
Adept in software integrations through the use of third party web service tools (ex: Dell Boomi and SAP SuccessFactors)
Solid technical skills that coincide with hands on experience in design, development, integration, and deployment in enterprise applications
Broad knowledge of how integrations work, allowing for end to end project help with the basic necessities. Have to ability to break down and understand complicated functional and technical requirements Strong capability to problem solve and analyze issues that arise throughout the integration process Participate in unit testing and integration testing regularly Knowledge of APIs/webservices, and a demonstrated competence in integrations Aided in developing both Inbound Interfaces and Outbound Interfaces with complete designing of integration Experience working with various file types including XML, Flat File, Json, and CSV Take part in meetings to identify customers current processes and future needs Analyze and create tactics to import and transfer data between source, staging, and data warehousing target locations
Bring business requirements to the design level using reoccurring patterns Creating cloud connectors through the integration flow Resolved any open questions with the functional consultant for the modules Part of the project team to ensure if all requirements have been fulfilled and that the customer’s deployment was successful
Involved in mapping customer requirements and continuing with the configuration and testing of various modules
Provided help post-implementation to the client for any issues with the integration Monitored the progress of the tasks assigned to complete the integration activities well within the allocated time
Have an understanding of different aspects to human resources through working knowledge with Boomi and SAP SuccessFactors
Excellent ability to communicate through writing and speaking which allows for a high rate of efficiency Adaptable to work in new situations and with new technologies providing a flexible asset to any group Work extremely well both independently and in a group setting Experience with integrations with various vendor REST and SOAP APIs Maintain current knowledge of industry trends and standards Company: Enersys 07/19 – Current
Project: HR Payroll Integrations using SuccesFactors & Dell Boomi Position: Dell Boomi Integration Developer
Detail: Creating/Maintaining Integrations via Dell Boomi Atomsphere PROJECT DETAILS
Participated in the definition, design, development, and implementation stages of software solutions to meet medium to complex problems and/or needs of client departments. Developed custom integrations for client facilities internationally in countries such as France, Mexico, Poland, UK, and USA, providing unique solutions based on each country’s requirements. Aided in all programming activities, including program designing, coding, testing, evaluating, and debugging.
Customized ADP (USA), TRESS (Mexico), Expertis (Poland), and Pleiades (France) payroll integrations for several thousand employees across the world. Created optimal integrations to reduce high load times and increase performance and efficiency. Understood, refined, and complied with integration patterns, standards, and guidelines for best practices.
Worked on the implementation of SuccessFactors on Employee Central, Compensation, and Dell Boomi Integrations.
Demonstrated superior customer service skills and work outside of traditional IT influence. Communicated efficiently with cross-continental teams across many time zones to meet deadlines. Created and delivered integrations based on business requirements and documentation, from SuccessFactors to third parties via Dell Boomi.
Collaborated with various cross functional teams from several different countries to define and determine integration requirements, using clear communication. Produced complicated mapping sequences to adhere to client’s complex requirements and unique standards to ensure a successful integration.
Supported integration testing and enhancing within all phases from unit testing to integration testing to ensure integration’s solidarity and functionality. Swiftly and accurately detected and resolved any production time errors to negate any effects. Worked with solution architects to ensure that application designs utilize the appropriate integration patterns and standards.
Troubleshot technical issues by confirming the validity of the problem and providing proven solutions. Spoke closely with HR and internal business customers to ensure processes, systems, and functionality met the business and end-user needs. Worked with SAP engineering and production support teams on resolving issues attributed to SAP structure.
Provided the client with a well-organized, articulated and detailed yet brief overview of the integrations during the project knowledge transfer sessions.
Modified various file types, including the conversion of XML, Flat File, and CSV files from one format to another.
Created training documents for client to allow seamless transition of taking on the integration. Participated in weekly and daily meetings, making sure all outstanding issues were taken care of to allow work to ensue and meet project deadlines.
732-***-**** Parth Patel (US Citizen) *************@*****.*** Company: Itelligence Group 04/17 – 06/19
Project: HR Payroll Integrations using SuccesFactors & Dell Boomi Position: Dell Boomi Integration Developer
Detail: Creating/Maintaining Integrations via Dell Boomi Atomsphere
732-***-**** Parth Patel (US Citizen) *************@*****.*** Worked with multiple clients as an on-going integration developer to create and support integrations Participated in the definition, design, development, and implementation stages of software solutions to meet medium to complex problems and/or needs of client departments. Aided in all programming activities, including program designing, coding, testing, evaluating, and debugging.
Collaborated with various cross functional teams from several different countries to define and determine integration requirements, using clear communication. Implemented unique solutions to clients specific needs in each integration. Created optimal integrations to reduce high load times and increase performance and efficiency. Understood, refined, and complied with integration patterns, standards, and guidelines for best practices.
Created several integrations between SuccessFactors and global payroll systems from the US, EMEA, and APAC regions as per the clients needs.
Worked on the implementation of SuccessFactors on Employee Central, Compensation, and Dell Boomi Integrations.
Demonstrated superior customer service skills and work outside of traditional IT influence. Communicated efficiently with cross-continental teams across many time zones to meet deadlines. Created and delivered integrations based on business requirements and documentation, from SuccessFactors to third parties via Dell Boomi.
Produced complicated mapping sequences to adhere to client’s complex requirements and unique standards to ensure a successful integration.
Supported integration testing and enhancing within all phases from unit testing to integration testing to ensure integration’s solidarity and functionality. Swiftly and accurately detected and resolved any production time errors to negate any effects. Spoke closely with HR and internal business customers to ensure processes, systems, and functionality met the business and end-user needs. Worked with SAP engineering and production support teams on resolving issues attributed to SAP structure.
Worked with solution architects to ensure that application designs utilize the appropriate integration patterns and standards.
Troubleshot technical issues by confirming the validity of the problem and providing proven solutions. Provided the client with a well-organized, articulated and detailed yet brief overview of the integrations during the project knowledge transfer sessions.
Modified various file types, including the conversion of XML, Flat File, and CSV files from one format to another.
Participated in weekly and daily meetings, making sure all outstanding issues were taken care of to allow work to ensue and meet project deadlines.
Balanced work effectively and stayed organized while working on multiple complex integrations at the same time.
Company: KABS Solutions 07/16 – 04/17
Project: HR Payroll Integrations using SuccesFactors & Dell Boomi Position: Dell Boomi Integration Developer
Detail: Maintaining Integrations via Dell Boomi Atomsphere Participated in the definition, design, development, and implementation stages of software solutions to meet medium to complex problems and/or needs of client departments. Aided in all programming activities, including program designing, coding, testing, evaluating, and debugging.
Resolved some performance issues that were slowing down processes during high load times. Collaborated closely with HR and internal business customers to ensure processes, systems, and functionality met the business and end-user needs. Read and understood complicated functional and technical requirements to plan out optimal integration possibilities.
Understood, refined, and complied with integration patterns, standards, and guidelines for best practices.
Worked on the implementation of SuccessFactors on Employee Central, Onboarding, Compensation, and Dell Boomi Integrations.
Handled vendor interactions, timelines, and project scopes for 17 complex integrations with SuccessFactors using Dell Boomi.
Successfully mapped the existing PeopleSoft Foundation data, identifying trends and converting them to SuccessFactors Foundation objects and created associations. Designed functional and technical guidance for field mapping and SFAPI/OData selection by studying the entity interactions within SuccessFactors.
Created interfaces for the Learning System (Cornerstone), Alumni System (SelectMinds, Insala), and Benefits System (Fidelity).
Helped with troubleshooting integration errors, while also proposing alternate solutions to prevent future occurrences of the same problems.
Participated in unit testing, as well as integration testing, regularly to monitor the status of our integration.
Modified various file types, including the conversion of XML, Flat File, Json, and CSV files from one format to another.
Worked with SAP engineering and production support teams on resolving issues attributed to SAP structure.
Diagnosed errors which occurred throughout the building of integrations, alleviating the process of any problems.
Troubleshot technical issues by confirming the validity of the problem and providing proven solutions. Provided technical guidance and helped configure role based permissions for different user groups. Created tiles in SuccessFactors which would in turn trigger the integration processes in the main Dell Boomi system.
Aided solution architects with technical reviews and testing of systems designs in order to ensure that software solution meets user requirements and operates efficiently Designed new logic to minimizes the heap memory issue, allowing for a smoother run time. Provided status updates to client management teams. Attended meetings with team members to constantly keep updated with the progress of the project.
732-***-**** Parth Patel (US Citizen) *************@*****.***
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