Natalie N. Church
*** **** ***** ******, *********, TX 76051 •817-***-****
OBJECTIVE
To obtain a career where I can utilize my knowledge and learn new skills in order to succeed.
EDUCATION
1992 – 2008 Mountain View College Dallas, TX
1989 – 1992 South Grand Prairie High School Grand Prairie, TX
WORK EXPERIENCE
2017 – Present Toll Brothers, Inc. Grapevine, TX
Purchasing Coordinator
Contract New Vendors
Update Pricing on Trades
Price Comparison on Trades and Vendors
Report to the Director of Purchasing of New Vendors and Pricing
Keep Track of New Communities Opening in Texas
2014 – 2017 Toll Brothers, Inc. Grapevine, TX
Permit Coordinator
Receive Starts Paperwork from PM to order architectural plans
Putting permit packets together for different cities in DFW
Checking the status of permits with cities
Ordering plot plans, foundations, energy reports, flooring grids, and truss plans for permit
Weekly reporting of houses on hold and in process
Updating Access database in order to track house progress efficiently
2014 – 2014 Toll Brothers, Inc. Grapevine, TX
Contracts Loader
Date Stamp Contracts Received
Upload Contracts for the State of Texas JDE within 5 days of receiving
Run Wednesday Reports out of Access tracking system and JDE
Scan Contracts into Feith Document Storage
2012-2014 LGM Management Arlington, TX
Loan Operations Representative
Funding
Dealer Buyback Process
Credit Bureau reporting through E-Oscar database
Payment Processing, posting payments, payoff’s, insurance checks, charge off’s, auto loan deferments, due date changes
Filing UCC’s
Opening and sorting incoming mail
Releasing Titles for payoff, dealer buyback, or total insurance loss
Internal and External Customer Service
Ordering office machinery from vendors
2001 - 2012 GM Financial Arlington, TX
Dealer Services Specialist/Collection Support Clerk II/Account Maintenance/Research Clerk I
Provide superior customer service to Dealers
Working in WMS/DAS systems
Translating billing statements
Prepare deferments for processing
Send Pre-repossession and Acceleration letter to customers
Start the litigation process with Attorneys in all states in order to obtain compensation or judgment for auto loan default
Process Loan Services requests via LSRQ such as due date changes, bumps, late fee waivers, deferments, charge offs and credit bureau reporting
Post payment corrections and address changes to customer accounts in a timely manner via AS400
1998 – 2001 Allstate Insurance Company Irving, TX
Sr. Data Entry Specialist
Batching and coding of invoices and check request
Entering invoices and check request into SAP system
Opening and sorting incoming mail
1995-1998 Hexcel Arlington, TX
Administrative Assistant/Customer Service
Customer Service, multi-line phone systems, and variety of administrative duties
Providing quotes of honeycomb material to internal and Government customers