Customer Service Manager

EDWARD AFUTU AMONI

Mobile: +***(*)*********, +***(0)247472104

Email: *****.****@*****.***

CAREER OBJECTIVES:

I am a dedicated, hardworking and self-motivated individual who is looking forward to working in an environment that offer challenges for maximum utilization and development of my intellectual capacity. I seek the opportunity to be a team player, exchanging knowledge and to gaining further knowledge to increase performance, efficiently and productively.

PERSONAL/PROFESSIONAL STRENGTH AND ABILITIES

I am a versatile and a very good team player with a strong personality passion for success. Punctual and reliable with ability to complete assigned tasks, a fast learner with teachable spirit and a personality with high sense of initiative with practical approach to solving problems. Proficient in Microsoft Word, Excel, Power Point, and Web Search applications.

EDUCATION

BSc. Chemistry, Kwame Nkrumah University of Science and Technology, Kumasi A/R Ghana: October 2012 - July 2016.

West Africa Senior Secondary Certificate (WAEC), Labone Senior High School, Labone G/A Ghana: September 2007 – June 20011.

SUMMARY OF COURSES STUDIED

The four years undergraduate studies equipped me with an in – depth knowledge in all aspects of Chemistry grouped under; Organic, Inorganic, Analytical, Physical and Practical Chemistry as well as other relevant courses such as Pure mathematics, Mathematical methods (Advance Calculus), Economics I&II, Basic programming, French for communication, Communication skills in English, Medicinal Chemistry and Petroleum Chemistry.

EXPERIENCES

1.Laboratory Assistant, BBC IND. CO. LTD, Tema, G/A Ghana: October 2018 – December 2018.

Responsibilities

Research and Development of new paint products

Assessing quality of raw materials

Quality control/assessment of finished paint products

Alkyd resin plant supervision

Testing of alkyd resin for viscosity, humidity, acidity and colour.

2.Production Supervisor, Namco Processing Enterprise, Tema, G/A Ghana: March 2018 – June 2018.

Responsibilities

Inspection and monitoring of production line

Assessing quality of raw materials

Quality control of products

Packaging

Recruitment and training of labourers

3.Laboratory Technician, Suntreso Government Hospital Kumasi, A/R Ghana: September 2016 – August 2017.

Responsibilities

Collection of blood, urine and stool samples for analysis

Blood processing (grouping, cross matching, serology, and screening)

Microscopy

Parasitology

Biochemical analysis of samples

Sample identification and recording of results data.

4.Laboratory Intern, Water Research Institute CSIR, Accra, G/A Ghana: July 2014 – August 2014.

Responsibilities

Field duties for the collection of samples

Determined physical parameters of samples

Biochemical oxygen demand

Chemical oxygen demand

Calcium/Magnesium hardness, TSS, TDS

Grease and Oil

TRAININGS AND SEMINARS ATTENDED

Leadership and Employability Skills Training Programme, Blazing Trails for Graduates, British Council Ghana: August 22nd – 24th, 2016

ASSOCIATIONS

Member, National Service Personnel Association (NASPA), Kumasi Metropolitan, 2016-2017.

Member - Science Students’ Association (SCISA) KNUST, 2012 - 2016

Member - Ghana Students Chemical Society (GSCS) KNUST, 2012 – 2016

Coordinator, Believers’ Loveworld Campus Ministry (BLW) KNUST, 2012 – 2017.

INTEREST: Reading, writing and listening to music

REFEREES:

1. Elizabeth Sorvor 2. Edmond Soda Amartey

Principal Biomedical Scientist/Head of Laboratory, Business Development Manager

Suntreso Government Hospital & Technical Services

Contact: +233*********. Contact: +233*********

Email: *******@*****.*** Email: *********@*****.***

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