Executive Development
Resume:
Wendy Greeson
Chicago, IL 217-***-**** *****@*****************.*** www.linkedin.com/in/wendygreeson
Summary
Award-winning professional with demonstrated success in talent management, learning, and leadership development. Repeatedly recruited to lead in newly created roles, utilizing organizational change management methodologies to consistently generate transformational results impacting individuals, teams, and organizations. Proven ability to leverage, customize, and implement a diverse range of technologies used to address Human Capital Management.
Account Management
Business Development
Project Management
Strategic Planning
Change Management
Organizational Development
Facilitation & Coaching
Onboarding
Team Building
Communication
Human Resources (HR)
Talent Acquisition
Employee Engagement
Performance Management
Succession Planning
SaaS Implementation
Research & Analysis
Curriculum Development
Instructional Design
E-learning
Deep understanding of human behavior and adult learning.
Profound ability to build rapport, foster relationships, and engage key stakeholders.
Collaborative approach to successfully managing high-profile projects and leading large-scale initiatives.
Appreciative inquiry mindset used to create learning strategies.
Innovative and pragmatic methodology utilized to build talent solutions and facilitate change.
Extensive multi-industry knowledge, with a focus on employee engagement, cultural alignment and strategic objectives.
Expansive global network, partnering with an elite group of thought leaders and industry experts.
Distinctions
Marshall Goldsmith 100 Coaches (#MG100) - selected from over 18,000 candidates to be a part of Dr. Goldsmith’s pay-it-forward initiative, teaching those selected everything he knows to advance the practice of coaching and leadership development.
Harvard Business Publishing, Client Success Story - “Meeting the Needs of Rapid Growth Through Gallagher’s Leadership Pipeline,” recognizing the business impact from the Breakthrough Leadership Program enhancements and customization.
Leadership Awards - Leadership Excellence Awards 2016 (HR.com) #1 Best Sales/Leadership Program #3 Best Sr./Experienced Leader Program #5 Best Global Leadership Program 2015 Best-In-Class - Large Company.
Certifications
Leadership Development Certificate; Linkage Inc.
Certified Coach – Marshall Goldsmith Stakeholder Centered Coaching, Executive and Team Certification
Emotional Intelligence; Liautaud Institute – University of Illinois at Chicago
Assessments: Hogan, Myers-Briggs Type Indicator, DiSC, True Colors, Wilson Learning
Facilitation: Development Dimensions International, Mind Gym, Achieve Global
Professional Experience & Accomplishments
AMPLIFY YOUR TALENT, LLC Downers Grove, IL 2016 - Present
Talent Management
Principal Consultant Owner
Independent consultancy helping Fortune 500 clients, as well as small to mid-sized companies and startups build innovative and sustainable, integrated talent management (TM) solutions and manage organizational change. Clients include: United Airlines, McDonald’s, Zebra Technologies, Cielo, and RevWork.
Designed and implemented a 90-day development plan for 500+ front-line/mid-level leaders as they transitioned into redefined roles and responsibilities, as part of a large-scale change initiative to improve franchise service levels and increase revenue.
Greeson Resume, pg. 2
Created the US Field Staff competency matrix, identified critical skill gaps, assessed and validated key performance indicators (KPIs), and designed and implemented 12-month development plan to reinforce and ensure long-term adoption of the new US strategy.
Designed and co-created online assessment used to identify skill and knowledge gaps, informing both individual development needs and group trends. Introduced gamification to assess Level 1 and 2 systems knowledge for all 500+ US Field Staff.
Developed and administered US Franchisee survey to assess adoption of new US Field strategy with a 67% response rate. Partnered with the National Franchisee Leadership Alliance (NFLA) task force to create 12-month action plan to address skill development and systems knowledge gaps and improve field communication.
Created Diversity and Inclusion (D&I) certificate program for 2000+ employees to advance D&I hiring practices worldwide.
Designed and implemented first high potential program and 8-month global leadership development curriculum for 300+ leaders.
Developed global executive level leadership program for 700+ participants. Utilized modular approach to accommodate both webinar and instructor-led facilitation.
ARTHUR J. GALLAGHER Itasca, IL 2013 –2016
Global Insurance Brokerage & Risk Management
Director Global Talent Management COE
Created a new global TM Center of Excellence (COE), managed a $1.5M budget. Partnered with HR-VPs in 5 divisions to address leadership development, performance management, and ongoing learning and development needs to effectively implement sustainable talent solutions resulting in transformational change. Led team of TM professionals. Designed and implemented learning and development solutions that utilized a blended architecture to seamlessly connect live events, webinars, online and experiential learning.
Developed first front-line leader program offered in North America, 150 participants with a 95% participant completion rate.
Built and managed executive coaching programs to create a robust and successful succession pipeline for talent and leadership.
Created award-winning 10-month Breakthrough Leadership Program (BLP) in partnership with Harvard Business Publishing, 280 leaders identified as succession candidates participated. Participant completion rate 98%, resulting in 46% of participants actively fulfilling succession plans through promotions, lateral moves, and expanded roles within 12 – 18 months post program.
Re-designed the learning management system (LMS - Cornerstone), doubling user base within 24-months of launch.
Developed and implemented Individual Development Planning (IDP) program for BLP graduates, senior leaders, high-potential talent, and intact work teams, created and deployed first company-specific competency-based development guide.
EXPERIAN Schaumburg, IL 2011 –2013
Global Consumer Credit Services
Senior Consultant Leadership Development Talent Management
Collaborated with TM consultants and HR colleagues to ensure a coherent, blended and global approach to learning and development programs.
Facilitated leadership development classes throughout the US and Hong Kong. Implemented first emerging leader program.
Delivered performance management training for US employees, provided career coaching.
Served as North American lead on SaaS e-learning global implementation team, resulting in a significant increase in self-directed development world-wide.
MILLWARD BROWN Lisle, IL 2008 –2011
Global Market Research
Director Learning & Development Human Resources
Oversaw North American learning and development strategy, budget and resource management, served as a trusted advisor to executive leadership. Managed Learning and Development team. Negotiated contract with SaaS e-learning provider and implemented first LMS, created an online one-stop-shop for all employee development resources. Increased employee engagement through sustainable talent solutions and effectively managing organizational change.
Education
MS Training and Development / 4.0 GPA
BA Speech Communication
Eastern Illinois University - Charleston, IL
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