W E N D Y O R G A N I S T A
P R O F I L E
Experienced Recruitment Manager specializing in the placement of Masters and Doctorate level Special Education Professionals for public school districts across the country. Demonstrated history of working in the staffing and recruiting industry.
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E X P E R I E N C E
E D U C A T I O N
BACHERLOR OF ARTS IN
INTERNATIONAL AFFAIRS-
CONCENTRATING IN INTERNATIONAL
BUSINESS, ECONOMICS AND POLITICS
Minor: Gender and Women’s Studies
Kennesaw State University 2018
S K I L L S
BILINGUAL THERAPIES- ACCOUNT EXECUTIVE/ RECRUITMENT MANAGER Tucker, GA June 2018 – Present
Specialize in the placement of Masters and Doctorate level Special Education Professionals for public school districts across the country.
Establish long term relationships with clients/school districts.
Negotiates contract rates and other particulars of the contract with the client.
Maintain accurate and up-to-date fact sheets or related documents on all clients and targeted potential clients.
Spend 100% of time on the development and maintenance of branch accounts through outside sales activity as well as generating new sales leads. AARONS HOME SOLUTION CENTER- CUSTOMER SERVICE REPRESENTATIVE Kennesaw, GA March 2018 – June 2018
Handle both inbound and outbound calls
Managed a high volume of inbound calls relating to customer service issues & sales.
Helped customers complete a lease order form.
Took customers complaint calls.
Documented issues that arise at stores and emailed upper management. SHELF GENIE- BUSINESS SUPPORT AGENT
Sandy Springs, GA February 2015 – December 2017
Handled both inbound and outbound calls
Provided customer with service information
Handled Live Chat
Managed customer by phone and responds to emails
Booked appointments for customers/enter new customers in system
Escalated priority issues/create tickets
VESTA- CALL CENTER AGENT
Alpharetta, GA December 2013 – January 2015
Managed large amount of inbound/outbound call.
Took customers payment.
Processed credit cards authorizations.
Entered new customer in the system.
Routed calls to appropriate department.
W O
C O N T A C T
adjpka@r.postjobfree.com
https://www.linkedin.com/in/
wendy-organista-
a27b94140/a27b94140/
Marietta, GA 30066
Detail Oriented
Communication
Problem Solving
Creative Thinking
Bilingual in Spanish & English
Experience with- Word, Excel, Power
Point, Outlook