Social Media Data

SOWMYA CHINTHA

Fremont, CA - ***** · 917-***-****

**************@*****.*** · linkedin.com/in/sowmya-ch Passionate data analyst aiming to use knowledge of statistical analysis, data mining, optimization along with SQL/Python/R scripting to help businesses make strategic decisions, identify opportunities and drive growth EDUCATION

MASTER’S IN BUSINESS ANALYTICS - DEC 2020

CALIFORNIA STATE UNIVERSITY, EAST BAY (GPA 3.5)

Coursework - Data Mining, Machine Learning for Business Analytics, Big Data Technology and Applications, Optimization Methods for Analytics, Time Series Analytics, Text Mining and Social Media Analytics, Data Warehousing and Business Intelligence, Database Management and Applications, Data Analytics BACHELOR’S IN COMPUTER SCIENCE - MAY 2013

JAWAHARLAL NEHRU TECHNOLOGICAL UNIVERSITY

Coursework in Programming, SQL, Information Technologies and others PROJECTS

EXPERIENCE

AMAZON.COM - AUG 2014 – JAN 2017 (2.5 YEARS)

SELLER SUPPORT ANALYST

Actively monitored seller performance metrics, generated reports, dashboards and suggested improvements

Sought solutions to seller issues through detailed analysis of root causes

Leveraged tools like SQL, JIRA and others to analyze data trends and improve seller sales

Worked with external vendors to collaborate cross functionally and resolve issues SKILLS

ADDITIONAL INFORMATION

Telecom Churn - Data Mining

In-depth analysis of Telecom Churn using statistical data analysis methods with a view to provide accurate prediction for potential future churn. Showcased knowledge of data mining processes and leveraged R for data exploration, prep, modeling and selection using libraries data.table, forecast, leaps, caret, rattle, scales, dummies, gplots, reshape, etc. Job Market Analysis on usajobs.gov - Text Mining and NLP Gathered textual data for job openings and presented in-depth insights into job types and key skills needed. Utilized Python for Web scraping and connecting to APIs for gathering data, also performed data analysis with the help of packages like numpy, pandas, matplotlib, seaborn, scipy, beautifulsoup, etc. Investment Opportunity Analysis - Optimization Methods for Analytics Applied Decision Modeling and Data Analytics techniques to identify optimal solutions for analysis of real-estate investment opportunities. Used spreadsheet modeling and methods like Decision Tree Analysis (DTA), Real Options Analysis (ROA) to identify uncertainties and optimize investment decisions. Data Analysis:

Programming:

Databases:

Other:

Tableau, Excel, R, Python,

SQL, Java, Hive, Pig, Python, R

SQL Server, PostgreSQL, Oracle, MySQL

Hadoop, ML, NLP, AWS, ETL, Lucid Chart, Palisade

Published article on ‘Classification Model Assessment’ – available here

Writer for Analytics Vidhya blog on medium.com, a community for sharing data science and analytics knowledge

Recognized at Amazon.com as best performer of the month for highest seller resolution and satisfaction ratings

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