Technical Support Sales

PROFESSIONAL

SUMMARY

SKILLS

WORK HISTORY

EDUCATION

CHRISTOPHER ARO

***** *** *** *, **** B3, LYNNWOOD, Washington, 98036 206-***-**** ***.*******@*****.*** CAD Designer / Blueprint Coordinator (AGILE Project Management) seeking role in software engineering. I developed and oversee the Blueprint Coordinating (Scrum Master / AGILE Product Management). Hardworking professional driven to increase team effectiveness. Also, an experienced Computer-Aided Design Designer with a demonstrated history of working in the building materials industry. Skilled in Python (Programming Language), Javascript, Agile Methodologies, Amazon Web Services (AWS), AutoCAD, Computer-Aided Design

(CAD), Revit, and CAD Standards.

• Adept multi-tasking

• Agile Methodology

• AWS Fundamentals

• Java

• Python

• Project Management

• Technical issues analysis

BLUEPRINT COORDINATOR (AGILE PROJECT MANAGEMENT) 03/2019 to Current Plywood Supply Inc, Kenmore, WA

• Closely collaborated with project members to identify and quickly address problems. Produced logs and schedule reports each Day, updating customers and senior leaders on progress and roadblocks.

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Liaised between Sales and Design departments, facilitating communications, and keeping appropriate parties updated on project developments.

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Kept projects on schedule by managing deadlines and adjusting workflows as needed, while maintaining approximately 80 projects each month.

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RESTAURANT OWNER 08/2017 to 02/2019

Chick 5, Mill Creek, Washington

• Managed financial and business operations, including payroll, daily deposits and cost controls.

• Set employee schedules, delegated work and monitored quality and performance on a regular basis.

• Developed sales and profit margin plans, maintained margins and determined turnover objectives. Increased sales of overall daily gross by approximately 170% with the implementation of up-selling tactics and reducing overhead costs.

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PERSONAL TRAINING DIRECTOR 09/2012 to 05/2014

La Fitness, Bellevue, WA

Completed body composition tests, identified optimal fitness strategies and developed meal plans to maximize training success.

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• Supervised and managed 13 personal training employees. Trained and led a team of 5 staff focused on maximizing service sales and conducting up to 70-90 weekly appointments.

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High School Diploma : 2005

Thomas Jefferson High School - Auburn, WA

Associates : General Studies, 2005

CERTIFICATIONS

Highline Community College - Des Moines, WA

Python Certificate : Computer Programming

University of Michigan - Online

• AWS Fundamentals

• AWS Migrating to the Cloud

• AWS Addressing Security Risk

• AWS Building Serverless Applications

• Agile Meets Design Thinking

• Technical Support Fundamentals

• Google IT Support

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