SINDHUJA PALCHURI
******.*****@*****.*** 984-***-**** Morrisville, NC 27560
Objective
Seeking a full-time opportunity to utilize my work experience, leadership and management skills and as well as technical knowledge for the organizational development
Skills
• Web Technologies : HTML, CSS, JavaScript, AngularJS
• Programming Languages : SQL, JAVA
• Database : SQL Server and Oracle
• Operating Systems : Windows, Linux
• Tools : Splunk, Tableau, ITSM
Summary
• A technologist with 3+ years of experience in BI - Tableau, SQL, Splunk and UI development
• Experienced in designing various of charts and dashboards in Tableau by merging heterogeneous data sources to provide solution to business problems
• Proficient in Splunk administration with a bit of exposure to architecture
• Designed and developed single page UI applications using Java and Angular JS
• Experienced in designing call flow & data flow diagrams, data entity models using MS Visio
• Familiar with Jira, SharePoint, Scrum and Agile methodologies
• Self-starter with inclination to learn new technologies and a team player with good communication and interpersonal skills
Experience
CGI Software Engineer CIBC, BELL (Canada) and Lahitapiola (Finland) Dec-2014 to May-2018
• Designed MIS reporting dashboards on Tableau to provide insights in to volume and claims trend of insurance policies
• Experienced in meeting stake holders to get business requirements and convert them to technical specifications to create necessary tables and queries to provide BI solution
• Developed Tableau dashboards using LODs and complex calculations to address call & signal quality and SLA metrics on customer reported issues
• Designed SQL queries and Tableau dashboard to show the traffic volumes at different sites and different times to assess the demand to increase the bandwidth to handle the call volume
• Experienced in creating customized views and enabling subscriptions to users in different divisions across the organization
• Worked with multiple data sources to design Tableau dashboards and familiar with ETL concepts
• Proficient in designing queries to run on golden source data to perform data validation and analysis
• Worked with data architects and stewards in understanding the end to end data flow in order to deliver scalable and robust reporting solution
• Experienced in data analysis and root cause analysis in resolving production data issues
• Developed web applications and single page applications using AngularJS, HTML5, CSS3, JavaScript, jQuery, AJAX and JSON
• Designed Angular service and integration with RESTful APIs and worked on custom directives with pop-over and pop-up functionalities
• Experienced in creating, customizing and managing Splunk dashboards including REST APIs and knowledge objects (saved searches, event types, tags field extractions, lookups, reports, alerts, workflow actions, fields and data models)
• Familiar with installation, configuration & license management, data integration & transformation, field extraction, event parsing, data preview and apps management of Splunk platform
• Experienced in designing, supporting, maintaining and deploying Splunk infrastructure in a highly available configuration
Experience (contd.)
• Experienced in troubleshooting Splunk indexers, search heads and forwarder problems
• Familiar with working third party applications, hosting and CDN providers to integrate data feeds to a centralized Splunk
• Experienced in creating role-based access and SAML based SSO authentication for Splunk and monitor infrastructure for capacity planning and optimization
• Worked closely with multiple teams – Engineering, Security and Compliance to define data retention policies and implement on Splunk to achieve performance and optimization
• Experienced in creating technical documentation, architectural diagrams and knowledge articles Education
Jawaharlal Nehru Technological University Kakinada, India Bachelor of Technology in Information Technology GPA: 3.8/4.0 2014
Presentations
• Presented a paper on Human Computer Interaction at SEC, JNTUK, India
• Presented a paper on Robotics and Artificial Intelligence at VC, JNTU, India
• Designed a project and presented on wireless communications Achievements and Activities
• Successfully finished tableau exams and received badges from Tableau for Tableau Author, Designer, Developer, Consumer, Server Administrator and Data Steward
• Achieved Udemy certifications on Splunk Enterprise Admin and Data Analytics using Splunk
• Secured 9th rank in Bachelors at state/University level
• Stood at 1st place in high school and college education
• President of Information Technology in Bachelors for the year 2010-2014
• Volunteered for non-profit organizations to help needy people