Siva Reddy D

609-***-****

adjpa9@r.postjobfree.com

Professional Summary:

Having around 13 years of experience in IT industry, Business requirements gathering, managing the team, UAT Handling, development of Applications.

Strong Experience in API Led connectivity with defined system, process, and experience API's.

Experience EDA (Event Driven Architecture) and Pub sub implementation.

Worked on Mule Cloudhub, On-Premises and Hybrid deployment topologies.

Experience in development of RAML, Swagger, YAML and WSDL specifications for implementing REST and SOAP Web Services.

Strong Development experience in Mule DataWeave in working Salesforce, Workday and SAP connectors.

Developed RAML specifications for implementing REST services and Strong experience in web services.

Configure the mule process for fetching the data from topic and makes web services calls to middle tier mule ESB for processing.

Used databases connectors to connect with respective systems using mule ESB.

Worked on Maven during the build process also modified pom.xml to use latest libraries and specifications.

Experience in Mule administration, configuration, and tuning.

Good development experience on MUnit and other testing frameworks and tools.

Knowledge on Runtime Fabric (RTF).

Good knowledge of application security models (Spring Security, SAML, OAuth and OIC).

Good knowledge of API microservices architecture and API strategy development.

Experience with Agile and Waterfall methodologies.

Expertise in Integration with other external system through SOAP/REST API.

Hands-on experience in implementing the page nation functionality to meet the business requirements/

Certification: MuleSoft Certified Developer – Level 1

Education: Bachelor of Technology in Information Technology from JNT University, India in 2007.

Technical Skills & Domain:

Domain: Telecom, Automobile, HealthCare

Skills: MuleSoft, AnyPoint Studio, MULE ESB, DWL, RAML, SFDC (Salesforce.com), SOAP/REST API, MUnit, Security (SAML, OAuth, OIC), Siebel CRM - EAI, CTI, eScript, Config, Workflows, C, C++.

Nissan Motor Acceptance Corporation, Irving, TX Apr 2016- Present

Senior MuleSoft Developer

Project: EAI Applications

Description: This application was integrated with various legacy and vendor systems. It is mainly used to maintain data related to Financial Accounts, Service Request, Correspondence, Dealers and Payment transactions.

The main objectives of the project are to provide service management of customers Lease-Loan for the Vehicle purchased from Automobile Company with 360 degree of customer view, to Provide 24X7 production Support of the existing Siebel e-Automotive solution to keep up the business continuity. Siebel (CRM) application is a major part of the system supported by many different applications like OBIEE, Hyperion, CSS Portal, CTI, SFDC (Salesforce.com), IVR, Variant and BTTC

Role and Responsibilities:

Involved in the API Architecture/Design process.

Involved in API development, developing validations, business logic implementation and MUnit testing.

Started the foundation of project build/orchestrated all the reusable assets (Project template, Common Logging framework and Exception handling) and Best practices to be followed.

Guiding offshore resource with the right solution.

Involved in requirement grooming sessions.

Managing offshore resource and getting the solutions delivered.

Nissan Motor Acceptance Corporation, Irving, TX Oct 2014- Apr 2016

Senior Siebel Developer (Offshore - India)

Project: Application- Siebel - CRM

Description: This application was integrated with various legacy and vendor systems. It is mainly used to maintain data related to Financial Accounts, Service Request, Correspondence, Dealers and Payment transactions.

The main objectives of the project are to provide service management of customers Lease-Loan for the Vehicle purchased from Automobile Company with 360 degree of customer view, to Provide 24X7 production Support of the existing Siebel e-Automotive solution to keep up the business continuity. Siebel Customer Relationship Management (CRM) application is a major part of the system supported by many different applications like OBIEE, Hyperion, CSS Portal, CTI, SFDC (Salesforce.com), IVR, Variant and BTTC

Role and Responsibilities:

Managed the Deployment Activity plans, Deployment activities.

Managed pressure and made the build go live successfully.

Perform root-cause analysis of any issues that arise post-implementation and work on solutions related to issue fixing.

Configured the CTI related configuration.

Participate in business and system requirements sessions.

Managing the Team and handling releases.

Managing BRD’s and handling go live.

Parallel interaction with Onsite functional Team regarding the requirements and queries on functionality.

Manage the Deployment Activity plans, Deployment activities.

Provide inputs on solution architecture based on evaluation/understanding of solution alternatives, frameworks, and products

Deliver high quality code deliverables and supports peers in quality checks such that design requirements are met.

Lead validation activities for the assigned sub-modules for all types of testing e.g. Functional, Integration, System, User experience.

Support the creation of the `Go Live` plan and manage the assigned activities in the plan.

Configured Inbound & Outbound ESB Adapter Interfaces.

Configured Outbound Web Service Integration for IVR scenarios

Implemented Business Services according to the Business Requirement.

Created and published XSD’s to the external systems.

Generated and published WSDL to external system.

Managed the Team and handled multiple release.

Done the estimates on requirement and submitted to client.

Assisted Team in Preparing LLD’s & provided technical support.

Managed 7 BRD’s and successfully made it to go live.

Parallel interacting with functional Team regarding the requirements and queries on functionality.

Infosys/Hyundai Capital America, CA Mar 2012- Sep 2014

Siebel Senior Developer (Offshore - India)

Project: Siebel – CRM

Description: HCA is a captive auto finance company providing auto lending solutions and financial products tailored to meet the needs of customers, which includes both individuals and businesses. As a part of Consumer Vehicle Financing, the company provides Lease and Loan Products. It serves about 500000 Customers through 1500 Dealerships. This Project includes the Management of Vehicle's and supporting the service request's, maintaining the Auction updates and so on.

Role and Responsibilities:

Involved in the requirement gathering and having discussions with different Business Users.

Coordinating with external application team and Middleware team for integration work

Coordinating with Business Users for Production Issues and fixing issues within time.

Peer review of the Code to follow the best practices and to improve Performance

Prepared LLD based on the discussions and HLD and Involved in production and non-production environments in the research, workaround, and resolution of problems encountered by users.

Perform operational tasks and activities like Monitoring Component logs, performance tuning, application monitoring and migration between environments.

Developed SQL/PLSQL Procedures according to Client requirement and also worked on EIM jobs.

Created the Policies and RCR’s to invoke the Workflow process

Configured dynamic drill downs on recent records of opportunity

Worked on Virtual Business Components (VBC) to fulfil business requirements.

Worked on complex Approval functionality for Service Request.

Deliver high quality code deliverables and supports peers in quality checks such that design requirements are met.

Supporting the release till go live, clarifying the queries with business on the requirement.

Analyzing the requirements and providing the right solutions.

Managing the implementation tasks for deployment.

Tech Mahindra Ltd, India Sep 2010- Mar 2012

Client: IDEA Cellular, INDIA

Siebel Developer

Project: Siebel – CRM

Description: This Project has Account, Contacts, Order, CAF and Service Request Modules.

Role and Responsibilities:

Configured the VBC View Integration for more than 7 scenarios.

Implemented Business Services according to the Business Requirement.

Configured the NSMS Integration for Blocking and Releasing the Mobile Numbers.

Configured the SMS Integration.

Integrated CRM with ICF System to display the Customer Feedback details using EBC.

Created and published XSD’s to the external systems.

Configured all the Integration Scenarios like New Order, Modify Order, Upgrade Order, MSISDN Change and SIM Exchange Orders.

Configured Inbound JMS Integration for OSN Scenario.

Configured the Dynamic Symbolic URL’s used to show the External Applications Data.

Customized the Vanilla functionality to display eligible Bill Plans in a VBC applet by Querying the External Business component.

Configured Inbound JMS Integration for SSN, Query MSISDN, Bill Desk Scenario.

Configured Inbound JMS Integration for Query SR Scenario.

Generated and published WSDL to external system.

22/7 Private Solutions Pvt Ltd, India Apr 2007- Sep 2010

Siebel Developer

Client: RNGT - New Zealand

Project: Siebel – CRM

Description: Telecom therefore wishes would develop a new and significantly lower unit cost business model that is centered on a simpler, more powerful customer value proposition – known as Retail NGT. The Retail NGT Program is focused on delivering the Retail NGT Outcome for Telecom’s retail customers.

Role and Responsibilities:

Identifying Siebel tables to Create Joins & Links between Parents BC and Child BC according to the Business Rules.

Created Virtual Business Components for getting data from external source into Siebel application.

Created new fields and defined Business Component User Properties.

Configured business objects, business components to meet business logic.

Configured screens, views, applets, MVG applets, Joins, Links, MVG links.

Customized vanilla application as per business requirements using Siebel 7.5.3.

For the easy migration of one view to another and facilitating the appropriate Applet corresponding to the hyper link field value the concept of Static Drilldown.

Written Unit Test Case Scripts and done the unit testing.

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