Joycelean Jost, MBA/HCM, BSN, RN-BC
**** **** **** ** *** Vegas, NV 89131 • 610-***-****
*********@*****.*** • www.linkedin.com/in/joyce-shafor-jost-a81b5351/
EDUCATION
Master of Business Administration, Health Care Management, Ohio University 2019
Bachelor of Science in Nursing, Ohio University 2016
Associates of Applied Science in Nursing, Montgomery Community College 2005
Associates of Applied Science in Human Services, Montgomery Community College 1999
Certificate in Drug and Alcohol Studies, Montgomery County Community College 1999
EXPERIENCE
Nurse Manager of Neuro/Stroke Unit 8/2020-present
Valley Health System, Summerlin Hospital
Oversight of a 36-bed inpatient Neuro Stroke Unit
Monitor the quality of patient care and safety, maintaining designated standards according to the organization’s process improvement plan
Supervise nursing staff in assessing, planning, implementing, and evaluating the delivery of patient care and assists multidisciplinary treatment teams in communicating and coordinating patient care
Manages human resource and employee relation functions
Nursing Unit Director of an Ambulatory Medical Residency Family Practice 4/2017-7/2020
Tower Health System, Reading Hospital
Management of a 60 FTE Hospital-Based Ambulatory Medical Residency Family Practice
Responsible for operations of the clinic, meeting capital, personnel and expense budget
Oversite of medical resident education and patient care in the clinic
Implementation of Shared Governance in six hospital-based ambulatory practices
Practice reorganization resulting in increased productivity, decrease cost and increased patient and staff satisfaction
Improved staff satisfaction from Tier 3 to Tier 1 within 18 months of obtaining role
Patient-Centered Medical Home (PCMH) recertification
Vaccine for Children Program Management
Magnet designation
Out-performing NDNQI falls without injury
Out-performing NDNQI with BSN and RN certification rates
Joint Health Commission compliance
CMS
Registered Staff Nurse 2/2016-4/2017
Tower Health System, Reading Hospital
Assess patient needs, plan, organize, perform and evaluate nursing activities to meet those needs
Pediatric, geriatric and primary care, prenatal care, short procedures
Spearheaded change that improved team-based patient care, unit flow, and reduced staff conflict
Medical residency education team member
Advancement of two levels in the Professional Recognition for Excellence Program from level II to level IV
Hospice Nurse Case Manager 1/2015-1/2016
Bayada Hospice
Coordination of end-of-life care, services, billing, and documentation
Management of patient support team
Patient and family education and emotional support
Coordinator of Care Advisor Nurse 5/2010-8/2014
Executive Health Resources
Physician advisor in determining the patient level of care
Driving appropriate reimbursement for medical necessity
Telemetry Staff Nurse 5/2005-5/2010
Main Line Health System, Byrn Mawr Hospital
Charge nurse on a high paced telemetry unit
Orientation of new graduate nurses and new hires
President of the Unit Council
Unit Scheduled Coordinator
Pediatric Skilled Care Nurse 1/2005-1/2006
Pediatric Specialty Care, Point Pleasant
Staff nurse for a skilled long-term care facility for pediatric patients on ventilators
Medication management, respiratory care, supervision of nursing assistants
LICENSES AND CERTIFICATIONS
Licensed Registered Nurse in Nevada and Pennsylvania
Certified Ambulatory Care Nurse (RN-BC), American Academy of Ambulatory Care Nursing
American Academy of Ambulatory Care Nursing (AAACN) membership
BLS certification, American Heart Association
VOLUNTEER
President, Oley Valley Football Alliance
Oversight of 13 board members of a 120-member youth football and cheer organization
Provided oversight and accountability, assisted through guidance
Lead a Dick’s Sporting Good Sports Matter Fundraiser that raised more than $20,000 for new helmets in addition to other seasonal fundraising efforts
Organized and obtained funding for multiple overnight trips to the Football Hall of Fame and cheer competitions