MANUEL G SEGARRA III, SPC*, KMP, CSP

adjp32@r.postjobfree.com

303-***-****

SUMMARY

10+ years, Lean/Agile/SAFe coach/trainer, dedicated to the development of teams, individuals, organizations. Scrum and Kanban coaching results in team efficiency and reduction in delivery cycles. Leading with passion, commitment to people, results and data.

CERTIFICATIONS, SKILLS, TOOLS

o SAFe 5.0 Program Consultant (SPC5)

o SAFe certification trainer

o Kanban Management Professional (KMP)

o Certified Scrum Practitioner (CSP), Certified Scrum Master (CSM)

o Six Sigma Yellow Belt

o JIRA, Confluence, TFS, Rally

o Organizational training in Scrum/Kanban for new ScrumMasters and teams

o Organizational assessments with Morton, Schneider, Lencioni and Schein models

o Leadership, team building, conflict resolution, facilitation skills

ACHIEVEMENTS

o StatLine pro bono work, agile process improvements saved 140 lives, 2015

o ScrumMaster to Scrum Alliance, 2014

o Founder, ScrumMasters Guild, 2015 - 2020

EXPERIENCE

Agile Coach (Contractor), Englewood, CO

Charter Communications / Eliassen Group March 2020 – Present

oCoaching architecture group with Kanban, SAFe practices

oRTE duties including PI planning, launching ARTs, I & A sessions

oSupporting workflow & dependency management workshops to improve flow

oImproving visibility of work in Jira Portfolio, Jira Align

oCoaching ScrumMasters, Release Train Engineers (RTE) & Product Owners (PO)

oRemote coaching tools including MURAL, Sococo, PI Planning.io & Trello

Agile Coach (Contractor), Greenwood Village, CO

Kaiser Permanente / Infostretch Oct 2019 – Feb 2020

oCoaching ARTs & programs through SAFe training classes, remote coaching sessions

oTaught first Lean Portfolio Management (LPM) class at KP

oEstablishing Lean-Agile Center of Excellence (LACE)

oMentoring ScrumMasters & Release Train Engineers (RTE)

oEstablishing a standard for Estimation of User Stories across several programs

Agile Coach (Contractor), Greenwood Village, CO

Charter Communications / Insight Global May 2019 – Sept 2019

oCoaching mobile development teams, creating wi-fi data strategies

oEstablished team predictability model for feature delivery

oLeading training classes for team, Scrum Masters Community of Practice (CoP)

oLeading ‘mini’ SAFe PI Planning session for planning into Q4

oNormalized relationships between system testing teams, built “Peace Bridge”

Agile Coach (Full Time), Westminster, CO

Reed Group May 2018 – May 2019

oResponsible for Lean/Agile initiatives and transformation to SAFe, launched first ART at Reed Group, Dec 2018

oTrainer, Lean/Agile/ classes

oTrainer, SAFe certification classes

oMentoring Scrum Masters in Agile principles/practices/coaching techniques

oLeading Kaizen event, reducing development /deployment lead/cycle times

oLeading cultural assessment, development workshops, guiding transformation to support SAFe transformation

oScrumMaster support, training, coaching for various teams across Reed Group

ScrumMaster (Contract/FT), Denver, CO

MapQuest/Verizon Nov 2016 – May 2018

oCoaching three teams developing geocoding services for MapQuest, AOL services

oStandardizing training classes, program materials for all levels of Agile maturity

oCoaching, training for Portfolio Steering, SAFe PI planning in 2017

oMentoring Jr. ScrumMasters at MapQuest

oCreating and coaching cultural assessment and training sessions

Agile Coach (FT), Denver, CO

HOSTING March 2016 – Nov 2016

oCoached three teams providing AWS, virtual hosting services

oProvided cultural models to C Suite for sustained cultural development

oExperiment data validating reduced cycle times, increased team visibility

oValue Stream Mapping (VSM) to reduce waste in deployment process

oOrganizational training; Scrum practices, cultural development, team building

Team Coach (FT), Denver, CO

Aetna/iTriage July 2014 – March 2016

oCoaching services for multiple feature and DevOps teams

oCoached Architecture teams providing direction for mobile app development

oCoached two Apple/Android feature development teams

oPortfolio and Release Planning facilitation skills

oExperiment data validating decreased cycle times for development teams

oFacilitated ScrumMaster Community of Practice (CoP) for eight ScrumMasters

oFundamental SAFe knowledge

ScrumMaster/Trainer (Contract), Greenwood Village, CO

Truven Health Analytics / Virtusa October 2013 – June 2014

oCoached two platform support teams providing enterprise shared services

oReduced cost of development in Engineering, validated with data in CPP experiment

oStatistical thinking practices reduced variations in Throughput

oFacilitated agile training classes for departments across Truven

Agile Coach/Trainer (Contract), Denver, CO

agile42 Aug 2012 – Aug 2013

o 2-day Scrum/Kanban classes in agile principles/practices, interactive simulations, LEGO City game, customized training agendas

oCoached new agile teams through initial sprints, assisted organizational change with release planning, Communities of Practices (CoP)

oInternational experience, teams in Ireland and Luxembourg, coaching through diversity issues with multi-national teams across global time zones

oExecuted team maturity models including Lencioni, Drexler-Sibbet and Tuckman

ScrumMaster/Agile Coach (Contract), Longmontd, CO

Intel Corporation Jan 2012 – Apr 2012

oCoached distributed teams developing Solid State Drives (SSD) firmware

oGuiding Agile / Kanban transition at team and management levels

oRepresenting Scrum initiatives at executive levels (Scrum of Scrums)

ScrumMaster/Agile Coach (Contract), Broomfield, CO

Time Warner Cable June 2011 – Nov 2011

oTeam focus on Scrum principles/practices and process improvement

oLed Kanban implementation resulting in first on-time release

oValue Stream Mapping (VSM) to improve STB equipment procurement

oPlanned/facilitated first Release Planning meeting

oMentored individuals for ScrumMaster role

oRemoving cultural differences between client/server teams

oFacilitating managerial level retro and planning meetings

oLed organizational training in Kanban

oOrganized ScrumMaster boot camp for new ScrumMasters

EDUCATION

Masters of Information Technology, Regis University

Denver, Colorado Aug 2005 – Dec 2009

oKnowledge & project management, software design, and ethics.

Thesis project: Created knowledge management system to increase employee performance, capture domain knowledge and promote Lean/Agile principles.

oGPA 3.93, Honors society, Alpha Sigma Nu

Bachelors of Information Technology, University of Phoenix

Denver, Colorado Aug 2001 – Jan 2005

o SDLC, project management, OO programming, database design

o GPA 3.87, Honors graduate

ACTIVITIES

o Secretary, Agile Denver Board of Directors, 2015 – 2017

o Volunteer ScrumMaster, StatLine, 2014 - 2016

o Founder & GuildMaster, ScrumMasters Guild of Denver, 2014 - 2019

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