May Nasser

Address: *** ****** *****, ********* ***, North Bethesda, MD 20852

Contact: +1-301-***-****

Email: adjoy7@r.postjobfree.com

Assistant Director/Academic Monitor

Driving and optimizing performance across functions and industries 20+ years of project management, business development, client management, corporate communication and PR experience across multiple sectors namely Higher Education, Government Agencies, and Telecommunication during which I worked and interacted with business leaders, board members and public officials as well as student bodies and faculty members. The projects I undertook required a wide range of interpersonal and communication skills, people management and aligning various interest groups towards common objectives.

During the past two years, I worked extensively with the American University of Beirut on managing the Refugee Scholarship program funded by the United States Agency for International Development (USAID) on identifying, recruiting, selecting and onboarding eligible refugee high school students residing in Lebanon following the Syrian crisis. K E Y S K I L L S

Project Management

Performance Optimization

PR & Event Management

Team Management

Strategic Planning

Cross Functional project lead

Stakeholder Relationship Management

Negotiation Skills

Training & Development

Multicultural, collaborative project lead

who fosters knowledge management

and sharing

CAREER REVIEW

American University of Beirut, Lebanon Sept 2018-Aug 2020 Assistant Director (USAID-Refugee Support Scholarship Program) Key Deliverables

• Define the overall yearly goals and objectives of the Refugee Support Scholarship (RSS) component of the Higher Education Scholarship (HES) funded by the United States Agency for International Development (USAID)

• Monitor all academic related issues of the scholars such as advising, academic and leadership performance, and follow up on civic engagement and social integration activities

• Review RSS students’ study plans in line with AUB academic rules and regulations and USAID requirements

• Work closely with all relevant senior leadership of collaborating AUB stakeholders to manage all financial and administrative aspects of the scholarship and its peculiarities

• Prepare and submit to Program Director narrative quarterly reports, plans and table of indicators reflecting RSS program tasks and activities to meet all program requirements. Ensures the quality of deliverables and their compliance with the HES award requirements and timeliness

• Supervise, monitor and follow up with all involved AUB units on the recruitment, selection and onboarding activities conducted during each recruitment year of the HES award Parallel Projects:

- A member of AUB’s consulting team working on the Community Scholarship Program (CSP) operated by Chemonics and funded by USAID to provide a one-year scholarship for Lebanese Technical and Vocational students. My role included preparing a manual and a workshop on the Vetting and Due Diligence process implemented by USAID for scholarship candidates and their parents.

- Project Leader for the Inclusion and Orientation program developed by University Preparatory Program (UPP) for Al Ghurair Scholarship students (AGFE). My role included developing and conducting Time Management, Problem Solving and Team Building workshops.

- Project Leader for the Orientation program developed by UPP for 16 Afgani women of the Education for Leadership in crisis program. My role included developing and conducting Time Management, Problem Solving and Team Building workshops.

- Project Leader for the Orientation program developed by UPP department for the Pre-College mentoring Program implemented by the Issam Fares Institute in collaboration with the Education Department at AUB and supported by the Ford Foundation.

Alef Publishing & Media, Saudi Arabia Mar 2013– Jun 2018 Client Service Director

Key Deliverables

• Respond to RFP and accordingly prepare the required proposal document

• Recruit, select and onboard team members on project by project basis depending on required skill sets

• Oversee the end to end project from inception to final implementation

• Ensuring that projects are implemented according to “best practice” and preset KPIs as listed in the RFP

• Maintain direct and open interaction with senior management on client side

• Motivate and educate the staff members on various operational matters and guide them towards successful attainment of business objectives

• Conflict resolution

• Support organizational growth by providing strategic client directions, building new relationships and maintaining existing ones

• Design growth strategies across different target groups for new business development as well as growth from within capitalizing on the long-term customer value of existing and potential clients Achievements:

- Ma’aden Annual Report (project director for 5 consecutive years for the Saudi Mining Company) www.maaden.com.sa

- Ma’aden Sustainability periodical (project leader for 2 editions)

- McDonalds annual report on Localization (project manager for 6 consecutive year) www.mcdonalds.com/sa/en

- Human Resources Development Fund portal development (project leader for content development) www.hrdf.org.sa

- Saudi Excellence for Tourism Awards 2013 and 2014 events (Team leader for content development and Event Management)

sauditourismawards.sa/en

Saudi International School, Riyadh 2009-2012

Business and Accounting Department Coordinator

Key Achievements

• Business and Accounting Coordinator supervising the IGCSE and A level Business program teachers

• Teacher for grades 8,9,11 and 12

Hariri Canadian University of Science and Technology 1999-2006 Key Achievements

Cooperative & Job Placement Administrator 2004-2006

• Place Business & Engineering Students in training position in leading companies across Lebanon and the Middle East

• Conduct seminars on: CV writing, interviewing and business professionalism

• Develop and manage the Database for employers and students

• Responsible for all internal and external correspondences with students and employers

• Act as a liaison between employers and students pre and post job / training allocation Divisional Assistant 1999-2006

• Developing and organizing all issues related to Faculty’s timetables, workloads, and contracts

• Troubleshooting: work on solving logistics for Faculty (35 professors) and Students (300 students)

• Preparing Departmental budget

• Participating in evaluating Faculty Performance in Classrooms

• Curriculum Committee: work involved devising and revising curriculum in addition to developing a complete MBA program for different majors at the School of Business Administration

•

HR Coordinator (Part-time) 2001- January 2005

• Developed a data base for all incoming resumes (450 resumes)

• Assisted in the selection & recruitment process

• Prepared Full-time and Part-time Faculty members yearly contracts, monthly payroll, and employee’s attestations 2001-2005: Notre Dame University, Deir Al Qamar

Part Time Instructor

School of Business Administration-Part Time Instructor

- Introduction to Management

- Organizational Behavior

- Introduction to Accounting

- Managerial Accounting

- Strategic Marketing

1995-1999: OGERO

Administrative Assistant

Administration Department-Administrative Assistant Responsibilities:

- Involved in developing all policies and procedures of the Administrative Department

- Assisted the Administrative Director in the recruitment and selection process

- Worked on developing Bids’ descriptions and specifications

- Developed maintenance and construction contracts

- Developed, as a team member, an Organizational structure for the Administration and Human Resources Department

- Acted as a Liaison officer between Administration Department and other Departments

- Proposed a number of training sessions and worked as a Workgroup facilitator assisting in-house and external trainers

EDUCATION

• SHRM-SCP Certification in Progress, Montgomery College, Spring 2021

• M.A. Public Administration, American University of Beirut, Beirut, Lebanon, June 2000 Thesis topic: Human Resources in Merged Banks: The Experience of Newly Merged Banks and Public Institutions in Lebanon

• B.A. Public Administration, American University of Beirut, Beirut, Lebanon, July 1995

• IT Skills: Microsoft Office

• Training and Workshops:

- Vetting and Due Diligence Training October 2018

- Gender Integration workshop conducted by Social Impact June 2019

- Monitoring, Evaluation and Leadership training conducted by USAID Feb 2020 Linguistic Abilities: English (Fluent), Arabic (Native), French (Basic) REFRENCES AVAILABLE ON REQUEST

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