Assistant Manager

CURRIC

CULUM

VITAE

SEAN

NAIDO

O

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CURRICULUM VITAE

BIOGRAPHICAL DETAILS

SURNAME : Naidoo

FIRST NAMES : Sean

HOME ADDRESS : *** ******** ****

Phoenix

Durban

4068

POSTAL ADDRESS : 107 Bramford Road

Phoenix

Durban

4068

DATE OF BIRTH : 10 May 1999

IDENTITY NUMBER : 990**********

NATIONALITY : South African

DRIVER'S LICENCE : Code 10

LANGUAGE : English – Good

TELEPHONE : 060*******

MARITAL STATUS : SINGLE

DEPENDANTS : NONE

EMAIL ADRESS : *************@*****.***

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EDUCATION

PRIMARY EDUCATION : Effingham Heights Primary (2004-2008) Glen Ashley Preparatory School (2009 –

2010)

SECONDARY EDUCATION : Northwood Boys High School (2010) Effingham Secondary School (2011-2016)

HIGHEST STANDARD PASSED : Matric (Diploma)

EXPERIENCE

First Call – Call centre : ( January 2017 – June2017) Sales agent for Scratch and Dent campaign

DGN Electronics : (July 2017 – August 2017)

Assistant technician with the installation of cameras and routing of cables. BBR Electronics : (August 2017 – December 2017)

DSTV technician and installer. Installing dstv for houses, apartments and new hotels. CCI South Africa (Call Insight) : (December 2017 – August 2018 ) Worked as a quality assessor for an overseas campaign called elite Lotto. Assessed the agents calls and had one on one interactions and coaching sessions with the agents to help improve their calls and QA rating, also ensuring better customer services.

CCI South Africa : ( August 2018 – June 2019 )

Order management agent for an overseas campaign, tracking orders, processing orders and managing appointments. Earned a higher position as a Team leader from an agent, coached the new grad bays and assisted them through their grad bay phase.

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Big Bens Pub and Grill : (June 2019 – April 2020 ) COVID 19 Bar and restaurant manager. Stock take and inventory. Ordering and purchasing of stock on a daily basis. Management of staff. Bar tendering and chef duties. Balancing of cash, banking and completion of balance sheets. General maintenance of the premises including equipment and general compliance with health regulations. Co-ordination of special events, e.g., birthday parties, yearend functions. Hiring of service providers for special events

REFERENCES

Luis Govender ( First call, call centre ) – 084******* Rowen Chetty ( CCI South Africa ) - 061*******

Rajiv (BBR electronics ) - 083*******

Benji Naidoo (Big Bens Pub and Grill ) – 083*******

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