STELLA MARIES KOVOOR

***,*** ****** *******, ********* ON N2C2S1

Email: adjopm@r.postjobfree.com, Mob: 705-***-****, LinkedIn: www.linkedin.com/in/stella-kovoor

Experience

Renfro Brands Mississauga, Ontario

Logistic Coordinator November 2019- January 2021

Order Entry, Dispatch, track the shipments and purchase of products, supplies with the help of WMS.

Maintains inventory accuracy through counting and find out inventory discrepancies and prepare reports.

Office administration including office filing systems, telephone directory, and conference room setup. Coordinates with team members regarding meeting and training.

Preparation of various documents including freight invoices,return documents, BOL and Equipment checklist for smooth business running.

Supervising day to day warehouse activities including workplace safety and information system, assign duties to delivery employees and provide timely feedback.

Coordinate the warehouse employees’ information regarding attendance, vacations and other issues for auditing.

Assist with procurement activities and inventory control management(inventory adjustment in the system)

Process the orders using various booking sites for ASN’s Coordinate the customer purchase order with sales people and prepare for inbound shipment.

Plan routing according to the nature of shipment(Canada and US shipments)

Answers phone lines, responds to and resolves or escalates inquiries for resolution.

Petro Canada Mississauga Ontario

Assistant Shift leader April 2019- October 2019

Managed customers, employees while taking orders and provided great customer service.

Handled cash transactions and interacted with customers regarding store policies and services.

Resolving customer complaints

Purchasing,Sorting and arranging store products.

Plan and schedule the maintains store activities

Hiring employees and record attendance.

Assist with store manager with the development of business and assist with achieving organizational objectives.

Nata Group Inc Houston, Texas

International Trade Assistant December 2018-April 2019

Participate in cross border transactions, detail analysis of information and presentation.

Maintain good relationship with transportation carries and negotiate freight costs.

Supporting the financial activities across the department, ensuring the effective management of accounts payable and receivable functions on behalf of the department.

Assist with conducting audits and project management activities.

Forecast revenue and costs using charts and table.

Purchase of inventory to fill the orders according to e-procurement system.

Compass Group Barrie, Ontario

Customer Service Associate August 2018-December 2018

Communicated with customers about various menu items and processed their orders.

Did close interaction with team members to provide best and fast customer service.

Assisted in maintaining and stocking the restaurant amenities.

Lowes Home Improvement Barrie, Ontario

Customer Service Associate February 2018-June-2018

Managed customers while taking orders and provided great customer service.

Handled cash transactions and interacted with customers regarding store policies and services.

Skills & Interests

Software and Programming

M S Word

M S Excel

M S PowerPoint

M S Outlook.

WMS

ERP system

Excellent in data entry

Computerised maintenance management system

Financial data analysis and budget variance

Inventory control and utilising data to provide thought-provoking and workable solutions

Business

Good consumer knowledge,

Ability to solve the problems

Detail oriented and analytical skill

Strong Interpersonal Skills

Customer relationship management

Decision making and organizational skills

Administrative skill

Risk management and Time management

Negotiation

Project management

Dealt with Multitasking

Good team player

Education

International Business Management January2018-April 2019

Georgian College, Barrie, Ontario, Canada.

Major areas: International Business, International Finance and Institution, International Banking, Financial Management, Project and Operational Management, Corporate and Allied Laws, Organizational Behaviour, Capital Market, Business Ethics and Corporate Governance (Research)

Bachelor of Commerce June 2015-April 2017

Christ University, Bangalore, India

Major areas: Business statistics, Business Regulatory Framework, Marketing Management, Business Management, Financial Accounting, Capital Market, Cost Accounting, and Computerised Accounting

Bachelor of Commerce June 2012 – March 2015

Mahatma Gandhi University, Kerala, India

Major areas: International Business, International Finance and Institution, International Banking, Financial Management, Project and Operational Management, Corporate and Allied Laws, Organizational Behaviour, Capital Market, Business Ethics and Corporate Governance (Research)

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