MOHAMMED SHAHIN AHMED

QA LEAD/QUALITY ASSURANCE ANALYST/MANUAL/AUTOMATION/UAT TESTER

BACHELORS OF BUSINESS ADMINISTRATION (BBA), BARUCH COLLEGE, CUNY

Email : adjony@r.postjobfree.com Cell : 1-347-***-****

OBJECTIVE

Highly skilled & multi-disciplined QA Lead/Software/QA/Mobile Test Engineer with hands-on expertise in Manual, Automated, Mobile, Parallel & UAT Testing using leading software testing tools in Agile/Scrum, Waterfall & Iterative methodologies. I’m currently seeking an opportunity to contribute my skills to projects & team’s success.

TECHNICAL & COMPUTER SKILLS

Operating Systems Windows 7/8, 10, UNIX, Mac OS, Linux, iOS, Android

Programming Language & DB HTML, CSS, JavaScript, Java, Ruby, PHP, Python, .Net, AJAX, JDBC, Oracle, SQL, SQL Developer, IBM DB2, MS SQL Server 2000

QA/Testing Tools HP ALM/QC, HP UFT/QTP, Selenium, JIRA, Qtest, Box, GitLab, GitBash, SauceLab, TestRail, WebTest, PerfectoMobile, BrowserStack, Postman, 360 Parallel Testing Tool

Cross-browser Testing Internet Explorer (IE), Firefox, Opera, Safari, Google Chrome

Microsoft & Misc Tools: MS Office, SharePoint, Visio, Word, PowerPoint, Excel, Projects, SnagIT, Jing, FirePath, XML Spy, MeasureIt, Slack, Ranorex Selocity

EDUCATION & CERTIFICATION

Bachelor of Business Administration The Bernard M. Baruch College, CUNY

Certified SAFe 4 Practitioner Scaled Agile

Agile for Practitioners TCS E1

Agile for Beginner TCS E0

Property and Casualty Insurance TCS E0

Cybersecurity Intermediate Curriculum TCS E0

HONORS & AWARDS

Best Team Award & Star Team Award TCS – Oct 2019 & Oct 2020

SUMMARY OF QUALIFICATIONS

oHands-on performing Functional, Regression, Smoke, SIT/E2E, UAT, A/B, Parallel and Mobile Testing

oAbility to create Test Plans, Test Scenarios, Test Cases & Test Scripts from project artifacts

oWell-versed in testing throughout the phases of PLC, and Software Developing Life Cycle (SDLC)

oCompetent with HP QC/ALM, JIRA & Rally to design & execute Test Case and Test Scripts, manage Defects

oHands-on experience in test automation and tools – Selenium, HP QTP/UFT and Cucumber

oExcellent developing test artifacts - Test Plans, Business Test Scenarios and RTM

oExperience performing System Integration Testing (SIT) for Salesforce, ServiceNow, and Success Clouds

oPassionate about communicating and understanding system requirements and day to day needs

oProficient in administering, customizing and providing supports for HP Quality Center (QC)/ALM & JIRA

oAble to work in fast paced environments like - Agile/Scrum/Iterative, DevOps and CI/CD environments

oWell-versed with understanding Epics, User Stories, User Cases, Product Backlogs & Sprint Backlogs

oProficient in writing Structured Query Language (SQL) queries against Databases - Oracle & MySQL

oWorking experience with productivity tools - Word, Excel, Project, Sharepoint, PowerPoint, Slack, WebEx

oCollaborative approach with users and functional leaders to complete system testing goals

oAble to set goals in alignment with company-wide objectives and tenaciously pursues them

oHigh degree of efficiency and motivation in work habits in a challenging, fast-paced environment

PROFESSIONAL EXPERIENCE

System Team Lead (Manual & Automation)

United Services Automobile Association (USAA), TX 08/2019 - Present

Job Responsibilities:

oAttend two days Cadence-Based PI Planning/BRP Event and commit to roadmap for the PI

oPerform two weeks Iteration Planning based on capacity of 53 points within Agile/Iterative

oWrite stories and Acceptance Criteria for relevant solutions and manage backlog in JIRA

oDesign System Test Plan, Release Test Plan for critical deliveries in consolation with the development team

oLeading Two System Team both technical and non-technical onsite and offshore total of 23 team members

oReview Test Scenarios and Test Cases prepared by the QA team for Functional, System and Release Testing

oCoordinate with Business Team, Dev Team and QA Team in both Test Planning phase and active Testing Cycles

oReview Test Plan, Test Plan Milestone & Exit Criteria with Solution owners, DPO & LDPO and got sign-off

oResponsible for Testing Scenarios & Testing Results sign-off from business and close tasks in ServiceNow

oPromote Automation Strategy in Selenium and run Java scripts using TestNG, Qtest & SauceLab

oRepresent Cartwheel & Clone Wars Team in daily Sync meeting with System Engineer, RTE, DPO and LDPO

oPerform Release Night Validation, Prod/ProdQA Validation to ensure the adequate of release

oArrange meeting with Specialized Testing Team and Impact Analysis Team to discuss testing requirements

oManage the delivery of Testing Work across all Flows and Functionalities on the USAA P&C platform

oPerform Functional and Non-Functional tests and impact analysis as determined in the test planning process

oProvide update and reports to business in daily basis using USAA PnC release review portal

oCoordination with DPO and Dev team to ensure Defects are entered and managed effectively throughout DLC

oAttend Galaxies & Star Wars Weekly Lead Meeting to discuss blocker, challenges and deliverable

oPerform Green Screen Transactions and other Testing Activities using IBM mainframe "Session"

oPerform Backend Testing, Data Validation and Retrieve Data using IBM DB2 Database & SQL

Automation Developer Lead

Nationwide Mutual Insurance Co, OH 05/2019 - 07/2019

Job Responsibilities:

oDeveloped and Debug Automated VBScript for new defects using HP UFT/QTP

oBuilt advance functions & procedures to Test Scripts more robust and generic to run against cross portals

oEnhanced & maintained Automation framework using HP UFT/QTP with new scenarios across systems

oActively used HP QC/ALM and HP QTP/UFT for test automation on new defects

oPerformed Manual, Automated Testing in Waterfall environment

oPerformed Manual Testing on Failed Policy to find route cause of failure

oCollaborated with BA and Dev team members to review and clarify defects scope and impact

oHandled multiple simultaneous tasks in Waterfall while maintaining quality and professional demeanor

oProvided production support after office hours and weekends to run Regression Suite on fixed defects

oPrepared Test Data from PIL (Policy Impact List) in Spreadsheet for automation run

oPerformed Regression Run on Policies using GuideWire product PolicyCenter

oPerformed NBP (Nationwide Billing Processing) Regression Test using Passport Mainframe

oPerformed NMPS (Nationwide Money Processing System) Test on web-based application

oUsed GitHub for Code Sharing & Managing existence and new code

oTracked and Managed offshore team of three and assigned work to them accordingly

oCollaborate with offshore team regarding any challenges using WebEx and Skype for Business

oProvided Support and recommendation to offshore team to run polices in BreakFix using PolicyCenter

oRepresented Automation team in Daily Standup Meeting and provided updates on daily progress

oAttended various meeting like KT Meeting, Incident Meeting, Release and Progress meeting

oProvided Various reports to management like Daily/Weekly/Monthly Consolidated reports

Quality Assurance Engineer

HUMANA INC, KY 11/2017 - 04/2019

Job Responsibilities:

oAnalyzed business requirements, Use Cases and User Stories to develop Test Cases and Test Scripts.

oAttended requirements grooming meetings to gather requirements for designing E2E & negative scenarios

oDesigned Manual Tests of positive and negative scenarios for myHumana

oPerformed Manual, Automated, E2E Testing against short Sprints within Agile/Scrum environment

oActively used HP QC/ALM and HP QTP/UFT for test automation on MyHumana & Claims

oDesigned & executed Test Plans for MyHumana, Go365 & Pharmacy from project docs & meeting minutes

oEnhanced & maintained Automation framework using HP UFT/QTP with new scenarios across systems

oCollaborated with BA and offshore team members to review and clarify project scope and requirements

oCreated robust Test Scripts for MyHumana for Regression Run overnight and as per Devs request

oHandled multiple simultaneous tasks in Agile/Scrum while maintaining quality and professional demeanor

oManaged and tracked defects proactively using JIRA and HP ALM/QC, and worked closely with Devs

oWrote Test Plans outlining scope, approach, and test activities for Salesforce Success Cloud integration

oPrepared test data for manual and automated tests from Database writing SQL queries

oCreated and maintained Traceability Matrices (RTM) between Test Cases and Use Cases

oProvided production support after office hours and weekends to run Regression Suite

oWorked simultaneously on several web and mobile projects with tight deadlines & deliverables

oExtensively used HP QTP/UFT for Automated Testing by DP, Actions, RS, SOR, DT, Checkpoints

oPerformed User Acceptance Testing (UAT) & SIT based on Project Plan and Test Plan

oDesigned & executed Mobile Test Case for Go365 and Humana Pharmacy on iOS & Android

oProvided various reports to management - test coverage, weekly status, execution and defect reports

Functional Test Analyst

TEOCO, NJ 06/2015 - 11/2017

Job Responsibilities:

oCreated Test Cases for Manual and Mobile Testing, and Test Scripts from Use Cases & User Stories

oPerformed Manual & System Testing of client-server applications of BillTrak Pro & SONAR Analytics

oActively attended in walk-throughs, defect status, review and KT meetings for increasing test coverage

oWorked along with QA Manger to define test strategy and approach for BillTrak Pro

oCreated Automation Framework with data and keyword approach with offshore team using HP UFT/QTP

oLogged defects with best practices using HP QC/ALM and worked with BA & Dev team for defect closures

oWrote SQL queries for backend testing using Joins, Distinct, SET operators, and Views by Informatica

oDeveloped and maintained E2E Test Cases for BillTrack Pro - Cost Management product

oDeveloped Test Plans for multiple projects from various artifacts - Project Plans, TRD and KT sessions

oPerformed A/B and Manual Testing throughout the phase of SDLC for BillTrak Pro

oWrote SQL queries against Oracle DB SONAR Analytics to validate data flow & business process

oPerformed Functional, Smoke, Regression, UAT and System Testing for billing, invoice & analytics

oAutomated various BillTrak Pro modules against multiple OSs and client systems

oConverted manual test cases to automated test scripts in HP QTP after going through a selection process

oBuilt advance functions & procedures to Test Scripts more robust and generic to run against cross portals

oCreated Test Scripts using HP UFT/QTP for BillTrak Pro - Invoice Processing, Expense Management

oPerformed Integration & System Testing for Invoice Processing in various formats - CABS, SECAB and EDI

oWorked efficiently ensuring new features are added to Automation Suite within each Sprints

oPerformed User Acceptance Testing (UAT) on SONAR Analytics prior to Go-Live

oReported software defects in HP QC/ALM along with best practices and steps to reproduces

oCreated Automation Test Scripts and enhanced existing automation coverage for BillTrak Pro modules

oCommunicated and worked with both technical and non-technical onsite and offshore team members

Software Test Engineer

WHOLEFOODS, NJ & MD 02/2013 - 05/2015

Job Responsibilities:

oReviewed User Stories and Backlogs to create detailed Test Cases and Test Scripts

oCreated and executed Manual Test Cases based on OOC & The whole Deals requirements

oConverted business scenarios from BRD, TRD & UML to create detailed Test Cases using HP ALM/QC

oPerformed Manual Testing for OOC and Coupons projects with both positive and negative test data

oCreated and provided Test Execution Reports with results on MS SharePoint for management

oAssessed and automated Test Cases using HP QuickTest Professional (QTP) and VBScripting

oWorked very closely with developers and project team members to reproduce and resolve Defects

oCreated detailed Defects reports using HP Quality Center (QC) and Jira with specific steps and environments

oRetrieved Test Data from Database by ODBC for Data-driven Test Scripts for nightly Regression Runs

oLogged, tracked & managed defects/issues form HP Quality Center and Jira

oAttended Daily Stand-ups and Code & Design Review meetings for updates, defect status, and deliverables

oWrote SQL queries on OOC - Online Ordering & Catering data verifying accordance to business rules

oLogged and ensured all defects are entered and managed effectively throughout Bug Life Cycle (BLC)

oPerformed Backend Testing on The Whole Deals data by writing Structured Query Language (SQL)

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