Sales, corporate relations, PR

Roger Sunyer CV

May ****.docx

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N e w Y o r k, N Y, 1 1 2 1 1

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adjok7@r.postjobfree.com

l i n k e d i n . c o m / i n / r s u n y e r

E X P E R I E N C E

GUEST RELATIONS, PR AND QUALITY MANAGER- MAR. 2017 – SEPT. 2019 GRAN HOTEL LA FLORIDA 5*GL - Barcelona, Spain

Provided excellent customer experience

Controlled all reservations and sales

Built a network of repeat guests

Increased sales on presence in Booking, TripAdvisor and Expedia by 20%

Managed Hotel’s social media (Instagram, Facebook and mailing)

Managed and controlled the overall quality

Created marketing actions which result in more sales

Reported and worked closely to GM

FRONT DESK- SEPT. 2016 – MAR- 2017

GRAN HOTEL LA FLORIDA 5* GL – Barcelona, Spain

Main front desk duties such as check-in/out, reservations and processing payments.

Full knowledge of Tesipro and Opera (PMS).

Got promoted to manager.

EVENTS COORDINATOR AND MARKETING- APR. 2016 – JUL. 2016 JET SET EVENTS – New York City, US

Assisted in logistics of pre production for upcoming events.

Researched for upcoming events and putting together venue account templates and therefore organizing Jet Set Event's database.

Coordinated on site company parties and event bookings.

Managed social media and CRM (Instagram, Facebook, Mailchimp and Sixplus).

Initiated persistent lead generation with cold calling, email marketing and follow up.

MEETINGS AND EVENTS- APR. 2015 – OCT. 2015

MELIÁ HOTELS INTL. – Meliá Barcelona Sky - Barcelona, Spain

Participated in pre-event meetings with meeting planners.

Coordinated with all departments of the hotel.

Conducted site inspections to possible or future clients.

Got promoted to a full-time job being my first internship.

Built a strong relationship of exclusivity with AMEX GBT for future events. P R O F I L E

MBA graduated in July 2020, looking

for a long term internship. Highly

motivated, adaptive and with

interpersonal skills willing to join an

inspiring work team. Very interested

in marketing, sales and public

relations aiming to learn on a daily

basis and bring my experience in the

team.

E D U C A T I O N

MBA – 2019 - 2020

EAE BUSINESS SCHOOL - MIM- New

York City, US

Master in Business Administration:

GPA: 3.85

B.A. BUSINESS TOURISM–2013 -

2017

U. AUTÒNOMA DE BARCELONA -

Barcelona, Spain

Business management in Travel and

hospitality, HR, communications, and

marketing with innovation and

sustainability as key issues.

Semesters abroad:

USA (New York City)

Germany (Munich)

MS DIGITAL MARKETING AND E-

COMMERCE –2018 - 2019

EUTDH - Barcelona, Spain

Digital commerce, online campaigns,

online stores.

SEO, SEM, online reputation, Social

Networks, Google Adworks, e-mail

marketing. CRM, customer experience,

loyalty strategies, marketing plan,

measurement and control.

ROGER

SUNYER

M B A S T U D E N T I N N Y C

S K I L L S

Interpersonal skills

Teamwork

Communication

Social Media

Microsoft Office

Leadership

Photoshop

CRM

Sales

Negotiation

Convincing

C O M P E T E N C E S

GOOGLE ADWORKS FACEBOOK ADS MAILCHIMP

SHOPIFY PROJECT LIBRE MICROSOFT PROJECT

USER ENGANGEMENT GOOGLE ANALYTICS SEO / SEM

BUFFER LINKEDIN TRELLO

C E R T I F I C A T E S

DRIVERS LICENCE – D commercial vehicle

FIVE STAR LUXURY SERVICE STANDARDS – issued by Leading Quality Assurance FIRST AID AND CPR – issued by Red Cross

AMADEUS GDS – issued by Amadeus

L A N G U A G E S

English

Full Professional

Spanish

Native

Catalan

Native

German

Intermediate

Currently learning

Arabic and French

C O U R S E S

Financial Markets

Coursera – YALE UNIVERSITY

Successful Negotiation: strategies

and skills

Coursera – UNIVERSITY OF MICHIGAN

Instagram Strategy for Business

Growth

Domestika

V O L U N T E E R

Provide Support To DOE Students

with special assistance for their

iPad's in English and Spanish.

New York Cares – Volunteer - current

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