Sales Representative Service

Colleen M. Ronkar

Seattle, Washington *****

Cell: 206-***-****

*************@*****.***

Computer Skills

*Lightroom CC *Microsoft Word

*Adobe Photoshop CS 6 *Microsoft PowerPoint

*Adobe Illustrator CS 6 *Siriusware POS System

Work History

Receptionist/ Admissions Representative 3/2014 - Present

Pacific Science Center Seattle, Washington

Answering, screening, and directing calls

Validating parking passes

Distributing incoming mail into appropriate boxes

Gathering outgoing mail for USPS pickup

Registering visitors for parking in the loading dock

Directing appointments and interviews to correct contacts

Writing down accurate messages

Providing detailed information and answering questions for visitors

Excellent written and verbal communication

Scheduling FedEx and UPS pickups

Greeting and assisting co-workers, members, vendors and visitors with directions

Scheduling activities and shows for guests

Using POS system to ring in guest orders and recalling reservations

Processing refunds and distributing purchase orders to correct departments

Gather checks and allocating them to the accounting department

Trained Admissions Representatives and Café staff

Able to process Membership data entries accurately

Problem solving situations to make a better more efficient work flow

Cashier/ Guest Service Representative 6/2012 - 3/2014

Target Lynnwood, Washington

Attentiveness to guests needs

Able to help guests in a timely manner

Determining proper prioritization among tasks

Handling returns

Promoting and selling in-house credit cards and debit cards

Convey information effectively

Multitasking on various projects

Studio Photographer/ Sales Representative 7/2010 - 6/2012

JCP Portraits – Lifetouch Studios Seattle, Washington

Detail - oriented

Out sold other Sales Representative

Organizational skills

Understanding of what customers want and need

Ability to create great customer experiences

Matched customers with products based on their needs and desires

Trained other Sales Representatives

Managed the Studio independently

Answered phones and scheduled appointments

Up-sold bundles, wall portraits, and frames

Photographed family portraits, graduations, business head shots, and glamour shots

Education

Central Washington University - Ellensburg, Washington 6/2009

B.F.A Studio Art/Photography

Whatcom Community College - Bellingham, Washington 9/2005

Associate of Arts Transfer Degree/ Art

Skagit Valley Community College - Mount Vernon, Washington Transferred

Associate of Arts Transfer Degree/Art

Anacortes High School - Anacortes, Washington 6/2002

High School Diploma

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