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Manager Program

Location:
Scottsdale, AZ
Posted:
January 24, 2021

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Resume:

GERALD QUIAMBAO

http://geraldq.com

adjoiy@r.postjobfree.com

415-***-****

Objective

Experience

Motivated, stakeholder-focused, results oriented software professional with a successful track record leading complex and large software project executions.

Managed a team of teams focused on subscriber acquisition impacting Hulu’s net subscriber goals. Our teams built a completely re-designed and re-architected sign up flow application and backend service consumed by all clients (iOS, tvOS, Roku, Amazon FireTV, Xbox, Android). In addition we built a custom CMS on Drupal to enable non-tech teams to produce unique campaign driven landing pages targeted at non-subscriber browse.

• Lead requirements definition for cross-device features.

• Integrate Agile and Scaled Agile Frameworks at team level.

• Scrum master leading all ceremonies for four feature scrum teams

• Leverage user data to prioritize features for subscriber growth

• Define and design new subscriber creation API's for various clients

• Work with stakeholders across the company on several feature launches including:

• Completely redesigned UI and architecture signup flow on hulu.com

• 3rd party payment integrations for subscriber billing creation:

• Spotify + Hulu student bundle

• American Express Checkout

• Amazon - PWA (pay with Amazon)

• Flexibility framework in signup application logic to enable discount and prepayment offers

Senior Technical Program Manager

Hulu - Santa Monica, CA

March 2016 - May 2019

Director of Technical Program Management

Fair - Santa Monica, CA

May 2019 - February 2020

As the first TPM at Fair I developed a robust Technical Program Management function with the sole purpose of successfully delivering high impact software development programs to scale out the business..

• Managed and led cross functional agile engineering teams

(apps/web and back end development, UI/UX design, QA,) to meet aggressive delivery timelines.

• Expert in SDLC, agile rituals, scrum, backlog grooming, story points, jira/confluence and agile metrics reporting

• Defined TPM function. Hired and managed TPMs (8 direct reports) to drive success across Engineering and Product

Lead Technical Program Manager

Boulevard - Los Angeles, CA

February 2020 - Present

As the first TPM at Boulevard I was challenged with implementing the Program Management function, which I focused on successful delivery of high impact software development programs that scale our SaaS product.

• Manage all engineering programs and projects from conception to release while simultaneously striking the right balance between stake holder needs and technical complexity.

• Own and lead all agile rituals, scrum, backlog grooming, story points, jira/confluence and jira reports.

• Defined and implmented an agile pod SAFe delivery framework which increased productivity by 100%

• Own software release management across all engineering pods, defining cadence and frequency for production deployments

• Established a bi-weekly program review to drive decision making at the executive leadership level.

Certified Scrum Master (CSM)

CERTIFICATIONS

EDUCATION

California State Polytechnic Universit y

BA, Graphic Design 2001

SKILLS & ABILITIES

Expert in Agile Delivery (SAFe, Scrum, Kanban)

Expert in SDLC methodologies

Scoping, Budgeting, and Scheduling

UX/UI and IA Design

Cross-functional Project/Program Management

Risk Mitgation / Conflict Resolution

Resource Allocation

Process Evolution

Minimum Viable Product

Product Development

Android, iOS, Web/Mobile Web

Jira, Confluence, Trello, Lucidchart, Whimsical, GitHub Software Release Management

Leadership / Mentoring

GERALD QUIAMBAO

http://geraldq.com

adjoiy@r.postjobfree.com

415-***-****

Experience Continued

Digital Project Manager

AKQA - San Francisco, CA

November 2010 - April 2011

Led scope definition, budgeting, timeline, and development of concurrent web projects. Managed the internal creatives, UX, engineering teams and external partners, and planned resource allocation. Responsible for risk assessment/mitigation, resource management, and delivery. Clients: Target, Target Style, Converse, Champion C-9 Led execution of digital campaigns for a roster of fortune 500 brands. Collaborated with a core executive team to provide ongoing best in class creative, digital strategy and continuous program management. Authored accurate statements of work, budgets, and project timelines. Managed the creative, experience design, and engineering teams throughout project lifecycles to ensure all were informed and milestones acheived and expectations exceeded by all project stakeholders. Senior Producer

R/GA - Chicago, IL / San Francisco, CA / Austin, TX May 2011 - March 2013

Clients: Microsoft, Walmart, SC Johnson, Motorola

Served as technical program manager across a roster of 6 agency accounts. Led a cross-functional scrum team in execution of concurrent projects from definition through launch. Introduced Agile methodologies into project workflows leading all scrum cermonies in two week sprints. Senior Program Manager

GSD&M - Austin, TX

April 2013 - March 2016

Clients: Hilton, Southwest Airlines, Ace Hardware, U.S. Air Force Interactive Producer (Contract)

Bayinteractive - San Francisco, CA

June 2010 - November 2010

Produced rich media banner campaigns, RIA websites, Corporate websites, iPhone mobile applications.Managed cross-functional teams and third party vendors, while ensuring all deadlines were met as scheduled and within budget.

Clients: McCann-Erickson, PG&E

Program Manager

Kane & Finkel - San Francisco, CA

April 2008 - June 2010

Estimated and managed all types of agency projects as well as outside vendor relationships, and the produciton process as a whole. Maintained project budget, schedule, & attended press checks. Clients: OrthoNeutrogena, Gilead Science



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