Service Representative Customer
Resume:
AIZA P. BITANCUR
Tanglaw St., Brgy. Plainview
Mandaluyong City
***************@*****.***
Objective: Looking for an opportunity in a reputed organization where I can complement my skills and contribute in the most effective manner and to be an asset and an effective individual to serve and entertain different range of customers in the most ethical manner. EDUCATIONAL BACKGROUND YEAR
Tertiary
AQUINAS UNIVERSITY OF LEGAZPI 2007 – 2011
Bachelor of Science in Tourism
Major in Hotel and Restaurant Management
BICOL UNIVERSITY 2004 - 2005
Bachelor in Communication Arts
Major in Speech and Theatre Arts
Secondary
TABACO NATIONAL HIGH SCHOOL 2000 – 2004
Tabaco City, Albay
Primary
SAN VICENTE ELEMENTARY SCHOOL 1994 – 2000
Tabaco City, Albay
WORK EXPERIENCE
Phone and Chat Support
June 10, 2019 – Present
ZALORA Philippines
Email and Chat Support
August 2018 – March 2019
C3 Customer Contact Channels
Customer Service Representative
August 08, 2016 - March 26, 2018
Telus International Philippines
Customer Support Advisor
February 15, 2016 - August 05, 2016
24/7 Customer Service Philippines
Customer Service Representative
November 17, 2014 – December 20, 2015
Expert Global Solutions (EGS)
Customer Service Representative
November 5, 2012 – May 25, 2013
NCO Manila
Customer Service Representative
October 2011 – January 2012
SKILLS
Language Spoken: English and Filipino Computer Literate (MS Word, MS Excel, MS PowerPoint)
Personal Particulars
Nickname: Ice
Age: 32
Birthdate: September 15, 1987
Birthplace: Tabaco Albay
Religion: Roman Catholic
Weight: 60 kg
Height: 5’ 1”
Civil Status: Single
PERSONAL REFERENCES
Annielaine Kirsten Esguerra
Trainer
Mobile Number: 0915.4081555
Renee Ann Ramos
Team Leader 24/7 Customer Service International
Mobile No.0926.706.2390
I hereby certify that the above information is true and correct to the best of my knowledge and belief.
AIZA P. BITANCUR
Applicant
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