Administrative Assistant, Receptionist, Customer Service

KRISTINE M. ORT

**** ***** ****

York, PA *****

717–683-4373 (cell)

717-***-**** (home)

EXPERIENCE: ST. JOHN EPISCOPAL CHURCH

York, PA

Parish Office Administrator (October 2012 – November 2020)

Coordinated the work of the Parish Office that supported the management and ministry of the parish. Responsibilities included maintaining the church database (records of communions, baptisms, weddings, births, deaths, funerals, confirmations, transfers, change of addresses), preparing the agenda and materials for the monthly Incorporated Vestry meeting, maintaining the minutes and files related to the Incorporated Vestry, preparing and tracking documentation for various parish projects and ministries as requested, handling the advertising on behalf of the parish, typing and printing weekly and special services bulletins, creating a Power Point bulletin for a weekly Zoom worship service, typing and printing the monthly newsletter, distributing the monthly newsletter via Mail Chimp, operating the fax machine, copier and printer, filing, answering the telephone, maintaining inventory of and ordering office supplies, ordering the Altar Guild, Sunday School and worship supplies, processing all incoming and outgoing mail in- cluding delivery of bulk mailings to the post office, receiving all incoming calls, providing information as needed, recording messages and maintaining the answering machine, greeting and assisting persons coming to the Parish Office, maintaining the scheduling of church facility for outside groups, maintaining records of and acknowledging memorial gifts, compiling and producing the St. John Annual Report, creating the church directory, producing part of the yearly Episcopal Parochial Report, maintaining all files related to the Lloyd Memorial Garden and ordering memorial plaques for the garden, handling online registration for participants in the annual Central Pennsylvania Diocesan Convention, maintaining the church calendar, printing St. John letterhead, envelopes, brochures and pledge cards, maintaining weekly prayer list, maintaining confidentiality, and performing all other clerical duties as assigned by the Rector.

Reason for leaving: The full-time position was eliminated.

MT. ZION UNITED CHURCH OF CHRIST

York, PA

Church Secretary (October 2003 – October 2012)

Responsible for typing and printing weekly bulletin, typing and printing monthly newsletter, securing volunteers to collate monthly newsletter, maintaining church database (records of communions, baptisms, weddings, births, deaths, confirmations, transfers, change of addresses), operating the fax machine, copier, and Risograph, filing, answering the telephone, maintaining the inventory of office supplies, scheduling of church facility for outside groups, maintaining records of and acknowledging memorial gifts, preparing Lenten, Advent, proposed budget, annual report, and church directory mailings, taking all bulk mailings to post office, maintaining the church security system database, maintaining confidentiality, and performing all other clerical duties as assigned by the pastors.

Reason for leaving: The full-time position was changed to a part-time position.

YORKTOWNE OPTICAL

Emigsville, PA

Customer Service Representative (May 2002 – August 2003)

Responsible for answering the telephone, receiving customer orders, entering customer orders into the computer system, accounts receivable, typing and printing mailings to customers, and providing good customer service.

Reason for leaving: Advancement.

AMZ MANUFACTURING

York, PA

Administrative Assistant (March 1998 – May 2002)

Responsible for typing correspondence, data entry, calculating employee timecards, maintaining personnel files, answering a three-line telephone, maintaining petty cash, publishing and maintaining internal reports, operating the fax machine and copier, filing, record accounts receivable, mailing weekly accounts payable, making weekly collection calls, opening and distributing the mail, and general receptionist duties.

Reason for leaving: I wanted to obtain a job that offered more hours.

EDUCATION: Associate in Specialized Business (Travel/Tourism) Central Pennsylvania Business College, College Hill Road, Summerdale, PA Graduated from Northeastern High School, High Street, Manchester, PA

(Business Track)

REFERENCES: The Rev. Cn. David Lovelace, Retired Rector St. John Episcopal Church

3754 Cayuga Lane

York, PA 17402

Cell phone number: 717-***-****

The Rev. James Walters, Retired Minister

Mt. Zion United Church of Christ

805 Ridgewood Road

York, PA 17406

Home phone number: 717-***-****

Mr. Jeff Adams, CEO

AMZ Manufacturing Corp.

100 Boxwood Lane

York, PA 17402

Work number: 717-***-****

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