JESSE HUYNH
QUINCY, MASSACHUSETTS, *2169, UNITED STATES
**********@***.***
PROFESSIONAL EXPERIENCE
McDonald’s, Quincy, Massachusetts, United States
Crew Trainer: May 2011- August 2014
● Maintain clean and orderly checkout areas and made sure the store was presentable.
● Maintained a great attitude and made customers feel more welcome.
● Trained and assisted new employees on the job, helping them to feel comfortable working without constant supervision.
Petsmart, Braintree, Massachusetts, United States
Pet-care Associate: May 2015-2017
Maintained the habitats for all animals in the store, keeping up presentation as well as maintaining their health and wellness.
Assisted customers and educated them in how to care for and properly keep animals with the animals' best interests in mind.
Washify, West Roxbury, Massachusetts, United States Technical Support Agent: August 2017-Current
Maintain knowledge of all of our current products, how they work, and their maintenance requirements.
Assist customers and others in the company via email and over the phone with any issues or questions they have regarding our products, their usage, or troubleshooting any problems they may have.
Have good knowledge of computers in general, able to help with most technical related issues that may arise around the office.
EDUCATION
North Quincy High School. Quincy, Massachusetts
High School Diploma, Jun 2013
● An officer in the JROTC unit, in charge of a flight of 12 cadets. UMASS Amherst
Fall 2013-spring 2015
Quincy College
Fall 2015-present
University of Massachusetts Boston
Fall 2016-graduating May 2021 with a BS in Computer Science ADDITIONAL SKILLS
● Proficient with computers and other electronics.
● Quick to learn and adapt new skills.
● Quick thinker capable of solving problems and figuring out solutions in a timely manner.
● Calm under stress and pressure, able to think clearly.
● Experience in multiple programming languages, including C++, Java, SQL, and Scheme
● Capable of working outside of normal routine/comfort zone with no problem