James Krohn

Omaha, Nebraska

adjodp@r.postjobfree.com 402-***-**** LinkedIn

IT Infrastructure architect

Provide Strategic Planning and technical leadership delivering projects on-time and on-budget.

Successfully manage multiple projects simultaneously over both short and long term. Extensive expertise with different platforms and technologies across enterprise. Excellent communication skills with technical staff and business clients. Proven track record of infrastructure management across hundreds of projects.

Infrastructure and operating systems Network and storage cloud applications database infrastructure

Technical Skills/Knowledge

HW Platforms

Dell, Gateway, IBM, HP, Sun/Oracle, Nutanix, Tandem, and Stratus computers

Operating Systems

DOS, Windows, Novell, Solaris, AIX, HP-UX, Red Hat, ESXi

Storage and Network Systems

EMC, IBM, Sun, HDS, McData, Cisco, Foundry, Hitachi, Cloud

Applications / Software

MS Office, Visio, Citrix, Obtain, Remedy, Clarify, Outside View, Lotus Notes, PeopleSoft, Adobe, Symantec, McAfee, MS Exchange, Project, SPSS, Oracle, VMWare, Dotnet, FOSS/JBOSS, RedHat/Open Shift, Linux, Active Directory, Docker / Kubernetes, Blockchain

Servers

Databases

Skills

Citrix, XenServer,

SQL, Oracle

Systems Management, Asset / Inventory Management, Vendor Management, Data Center / Application Migration, Technical Planning and Strategy, Capacity Planning, Problem Solving, Project Management, Excellent Verbal and Written Communication skills, Disaster Recovery / Business Continuity, Security, Cloud / Virtualization – Azure, IBM, AWS

Professional Experience

BELLEVUE UNIVERSITY, Bellevue, Nebraska 2010 – Present

Adjunct Professor, College of Information Technology

Instruct students in courses on Windows Networking, System Administration, Active Directory, MS Exchange, Cisco CCNA, Storage Management, Security, Cloud, IT Infrastructure, IT Strategy, and Managing Emerging Technologies at both graduate and undergraduate level both online and in classroom for up to 24 students.

Student surveys show a high level of satisfaction with the instruction methods and the real life working experience brought to the coursework

A considerable number of students have enrolled in multiple terms of instruction over the period of earning their degree

Instructed students of globally diverse backgrounds – Europe, Africa, Latin America, South and East Asia

IBM - GTS RESILIENCY SERVICES 2018-2020

Client Solutions Manager - BaaS & DRaaS (Remote)

Provide internal costs for both backup and disaster recovery services to IBM clients leveraging standard and custom offerings over a range of both offsite or on-premise locations to plan and implement hybrid cloud-based data protection solutions for mainframe and mid-range platforms across multiple industries. Work with Technical Solution Managers to meet client requirements and expectations regarding data protection, service quality and costs.

IBM TECHNOLOGY DELIVERY AT CENTURYLINK 2003 – 2018

(Formerly Qwest), Omaha, Nebraska

Systems Architect (Remote) 2008-2018

Gathered functional and technical requirements and design solutions, meeting client business requirements for Windows, Linux, and UNIX platforms. Procured stand-alone hardware resources or allocated shared resources from technical specifications provided by vendors and client organizations on technologies such as clustered Oracle/SQL database farms, DotNet, FOSS/JBOSS, Citrix, VMWare, and Enterprise SAN/NAS Storage arrays. Planned over 150 technical designs per year in 2014-6.

Developed infrastructure design for datacenter space planning and networking capacity for Disney account, procuring quotes and processing orders for expansion projects, including network infrastructure for Disney’s New York City ESPN expansion.

Monitored and reported monthly on VMWare utilization and capacity and HP Chassis capacity, purchasing $800k of new equipment and removing over 140 end-of-life systems in 2016 and developing migration plan for over 2500 VM Guests and 1 TB of workload which was conducted without adverse impact on clients.

Architected Citrix lifecycle / refresh projects and Xenmobile technology introduction to Centurylink, leading 2 year effort that consolidated, virtualized, and refreshed over 500 Citrix servers at CenturyLink including addition of Netscalers and Xenmobile/MDM/Sharefile deployment.

IBM Bravo (Individual) 2010 for the Architectual Design on the Bill Analyst In-sourcing project, IBM Eminence and Excellence, 2012 for Exemplary Customer Service

Systems Integration Professional (Onsite) 2003 – 2008

Managed open system installations, upgrades, and removals from client datacenter environments and managed asset / inventory records and audits.

Teamed with Qwest Infrastructure staff, developing ongoing Wintel hardware configuration standards for Qwest computing environment through multiple generations of HP hardware (G2-G7).

Performed lead role on several virtualization and thin client deployment projects and initiatives (including initial VMWare deployment and upgrade to v. 3.5, Citrix infrastructure and Sun Container technology introduction), successfully integrating these technologies.

Worked on over 500 server and application consolidation and relocation efforts, right-sizing client’s infrastructure to business needs, reducing footprint, and consolidating facilities, including closure of 5 remote satellite sites.

QWEST INFORMATION TECHNOLOGIES, Columbus, Ohio and Omaha, Nebraska 1999 – 2003

IT Analyst 2001 – 2003

Coordinated and managed hardware installations, upgrades, relocations, and removals for Midrange Operations in Omaha Data Center with project management, technical staff, and vendors. Supervised and directed on-site technical activities utilizing Remedy software.

Developed expertise across several platforms (including HP Proliant and IBM X-series Wintel platforms, as well as Sun, HP, and IBM Unix systems, EMC, IBM and HDS SAN, and NAS storage architectures), ensuring full user functionality.

Citrix Systems Engineer Contractor 1999 – 2000; Qwest – 2000 – 2001

Conducted hardware assembly and software installation of Metaframe servers. Provided top level helpdesk support for Qwest Communications, using Clarify Helpdesk software, track and log all pertinent trouble ticket information and resolution.

Led effort that introduced Windows 2000 to Citrix environment, successfully conducting testing of legacy applications in new operating environment.

ADDITIONAL RELATED EXPERIENCE

NATIONAL RESEARCH CORPORATION, Lincoln, NE and Columbus, OH

Printing Director (12 direct reports), Operations Manager (75 direct reports), Network / Systems Administrator and PC / Helpdesk Technician

Education

Master of Science (MS), Information Systems Management, Bellevue University, Bellevue, Nebraska

GPA 3.95

Bachelor of Arts (BA), University of Nebraska – Lincoln, NE

Majors: International Affairs, Economics, and History. Minors: Political Science, East Asian Studies, and Geography

MILITARY SERVICE

NEBRASKA NATIONAL GUARD, Lincoln, Nebraska - PAST MEMBER

Squadron Ammunition Sergeant, Squad Leader (8-10 direct reports)

Contact this candidate