SANDY T. THOMAS

**** ***** **** *****, ***********, GA 30016 404-***-**** adjocw@r.postjobfree.com Talented business leader with proven skills in directing strategic business plans and building high-performance teams. Skillful at recruiting and training employees at all levels to meet customer and business demands.

Knowledgeable and dedicated customer service professional with extensive experience in dealing with clients face-to-face. Solid team player with outgoing, positive demeanor and proven skills. Motivated to maintain customer satisfaction and contribute to company success. Specialize in quality, speed and process optimization. Articulate, energetic and results-oriented with exemplary passion for developing relationships, cultivating partnerships and growing businesses.

Customer Service

Relationship building and management

Marketing familiarity

Banking & Bookkeeping

Customer consultation

Staff management

Inventory control

Strong leader

Florida Licensed Cosmetologist

Client Service

Verbal and written communication

Owner/ Stylist, 12/1994 to 03/2020

Bone' Hair Studio – Stockbridge, GA

Monitored hair trends to stay on top of fashions and better serve customer needs. Established a strong relationship with client base to generate long term business. Checked deliveries and ordered all supplies.

Handled all bookkeeping.

I cut and styled customers hair and gave Employees quarterly training on new techniques, and product knowledge.

I answered incoming calls for daily and weekly appointments, all while maintaining a safe and clean work atmosphere.

Head Teller, 12/1992 to 12/1994

Key Bank of Washington – Tacoma, WA

I cashed checks, made deposits for business and personal customers. Balanced cash draw everyday and balanced the ATM machines daily. Pඋඈൿൾඌඌ ඈඇൺඅ Sඎආආൺඋඒ

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I opened and closed the safe and accounted for all money by balancing and verifying the count for accuracy at the end of each day.

I sold money orders and cashiers checks and assisted other tellers when needed. Upheld strict financial controls by keeping funds secure and accurately transferring monies. Assisted customers with setting up or closing accounts, completing loan applications and signing up for new services.

Customer Service Representative, 02/1990 to 05/1991 Merchants National Bank – Goppingen, Germany

I opened and closed accounts as well as sold Safety Deposit Boxes. Opened Certificates of Deposits and Individual Retirement Accounts. Proof read tellers cash deposits and withdrawals.

Operated computer terminal to maintain accurate account data. I verified amounts and when there was a discrepancy in any process or procedure I would implement procedures to correct the discrepancy.

High School Diploma: 1983

Bay High School - Panama City, FL

Member of DECA Club & Volleyball Team.

Received a scholarship in Cosmotogy.

Licensed For Master Cosmetology : Cosmetology, 1994 Gulf Coast State College - Panama City, FL

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