Customer Assistant

Matthew T. Coakley

* ***** *****

Stafford, VA **556

540-***-**** Email: ******@********.***

Professional Goal

Seeking full time job in field of Economics, Finance or Consulting to apply academic experience and work skills.

Previous and Current Employers

Frontier, Inc. Fort Belvoir, VA:

Customer Agreements Team Lead September2020-Present

-Acted as the liaison between the Customer Agreement Team (CAT) and Leadership. CAT duties included document/data analysis and customer relations for over 300 government agencies. Provided reports to leadership, team lead for 3 CAT team members, engaged in funding analysis for the government client the Defense Counterintelligence and Security Agency (DCSA), and worked closely with DCSA leadership on customer reach-out/engagement.

Financial Consultant June 2020-September 2020

-Analyze contract data to obligate funds using the Defense Agencies Initiative (DAI) for the Defense Threat Reduction Agency (DTRA). Trained to use Wide Area Workflow (WAWF) and Central desk applications.

Defense Security Service (DSS)/Defense Counterintelligence and Security Agency (DCSA), Quantico, VA:

Financial Management Intern Summer 2019

-Participated in the Program Objective Memorandum (POM) Process, which outlined DSS/DCSA’s budget/program spend plan. Invited to participate in the POM briefing to the Office of the Under Secretary of Defense for Intelligence (OUSDI) at the Pentagon.

-Created an Organizational Chart for the transition from DSS to DCSA which was subsequently used by the Chief Financial Officer (CFO) in a program briefing.

Aquatics and Fitness Center, University of Virginia, Charlottesville, VA:

Supervisor 2017-2020

-Supervise two AFC attendants and report to upper management.

-Account for daily revenue, oversee shift operations and ensure guest satisfaction.

The Home Depot, Stafford, VA:

Freight Team Associate Summers, 2017, 2018

-Oversaw stock and inventory of product.

Volunteer Work

Cleaning of the Rappahannock River, Mountainview High School, Stafford, VA 2015-2016

Helping Haiti, Mountainview High School, Stafford, VA 2015-2016

Math Tutor, Mathnasium, Stafford, VA 2016

Education

University of Virginia August 2016- Present

B.A., Economics, May 2020 (expected)

Relevant Courses

2019-2020

Intermediate Macroeconomics

Economics of the Public Sector

Economic Development

Economics of Risk/Uncertainty

2018-2019

Econometrics

Money and Banking

Applied Calculus II

Intermediate Microeconomics

2017-2018

Commercial Law I

Intro Management Accounting

Intro to Financial Accounting

2016-2017

Applied Calculus I

Macroeconomics

Commerce: Making Business Work

Microeconomics

Student Organization Membership

The Business Ethics Society Member 2017-Present

Third Year Council Representative 2018-2019

Trustees Executive (Class Council) 2019-Present

Skills Personal Attributes

Proficient in Microsoft office suite Takes initiative

Excel Skills: Pivot Tables, V-Lookups, Etc. Open Minded

Experienced with Stata Reliable and Dependable

Well Developed Analytical skills Energetic Work Attitude

Communicative

References

Ms. Cherry Wilcoxon Ms. Viny Frontin Mr. Brandon Adams

CFO, DSS/DCSA CEO, Frontier, Inc. Assistant Manager, AFC

571-***-**** 703-***-**** 434-***-****

******.*.********.***@****.*** ****.*******@***********.**.*** *****@********.***

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