Objective

Seeking employment in the position of a Medical Receptionist to gain experience, knowledge with a qualified organization so that I may exercise my skills and expertise in this field.

Experience

Windsor House Adult Day Health Center, Cambridge MA – Activity Director May 2011 – August 2017

nLead therapeutic activities of large groups of young and elderly disabled clients.

nPerformed PCA duties as needed including feeding, personal care and toileting.

nMaintained documentations on each resident including ADL flow sheets and quarterly.

nCollected information to help design activities and encouraged residents to develop independent leisure skills, allowing them to interact socially as a group

nActively worked with each client to ensure that they met their care plans and needs.

nMonitored resident’s reactions, evidence of progress, other changes of condition and report to an appropriate team member.

nParticipated in monthly team Conferences to discuss client care.

Marhsalls, Somerville MA – Customer Service 2009 - 2011

Tellos, East Boston, MA – Customer Service 2005 - 2009

nResponsible for balanced cash drawer at end of shift.

nResponsible for providing information on all products to calling customers

nResponsible for solving customer complaints.

Maria’s Creation Chelsea, MA – Hair Assistant 2003 – 2006

Scheduled appointments greeted and assisted clients in a professional manner. Arranged/handled stock, and provided information of products to clients. Shampoo clients, applied color and blow drying services.

Education

Bunker Hill Community College 2009 - 2011

Associate Degree in Human Services

Malden High School 2001 - 2004

High School Diploma

References

Kim Smith - Program Nurse RNA at Windsor House Adult

Phone# 774 – 206 – 9947

Jenna Shaw – Program Director and Social Worker

Phone# 978 – 895 – 1643

Shanea Davis – Long term friend

Phone# 774 – 274 - 3660