Customer Service Pharmacy Technician

EW EMMANUEL

WILBERFORCE

Douglasville, GA ***** 470-***-****

PROFESSIONAL

SUMMARY

Experienced Pharmacy Technician knowledgeable in all facets of pharmacy operations, eager to bring talent and expertise to your company . Successful in quickly and accurately filling prescription orders and building relationships with customers for sustained business growth and customer retention. Team-oriented and dedicated to collaboratively delivering exceptional customer service. Efficient

[Job Title] recognized for effectively performing all pharmacist duties in 24-hour store, averaging 300 prescriptions daily. Organized and respectful professional maintains flexible schedule and adapts to unique business and customer needs. In-depth knowledge of medical terminology, pharmaceutical storage and inventory management. Customer-oriented Pharmacy Technician bringing 3 years of experience and strong background in out patient pharmacies. Expert in accurately filling prescription orders, maintaining confidential records and supporting quality improvement and pharmacy procedure changes. Skilled Pharmacy Technician offering 3 years of experience and proven history in providing exceptional customer service from prescription drop-off to pick-up. Well versed in clean room procedures, regulatory guidelines and overall pharmacy operations.

SKILLS Processing payments

Pharmaceutical sales and

services

Drug utilization review

Medicare and Medicaid process

Prepare bubble packs

Drug inventory management

Updating Medication Histories

Stocking Shelves

Receiving Incoming Supplies

WORK HISTORY PHARMACY TECHNICIAN 02/2018 to 12/2020 Seaborn Health Care Inc. St. Petersburg, FL

Performed various pharmacy operational activities with strong commitment to accuracy, efficiency and service quality.

Monitored ordering of pharmacy medication stock to maintain streamlined inventory and low overhead.

Ordered medicines daily to replenish stock and increase inventory in anticipation of need.

Restocked pharmacy shelves with current merchandise to drive consistent peripheral sales.

Verified patient data and billing information to discover and resolve erroneous bills due to system errors.

Helped pharmacist clear problematic prescriptions and address customer questions to keep pharmacy efficient.

Liaised with other pharmacies to eliminate issues related to product expiration.

Stocked, labeled and inventoried medication to keep accurate records. Calculated dosage, filled prescriptions and prepared prescription labels with absolute accuracy.

PHARMACY TECHNICIAN 02/2018 to 11/2018

Benzer Pharmacy Tampa, FL

Performed various pharmacy operational activities with strong commitment to accuracy, efficiency and service quality.

Solved customer problems in-person or over telephone by providing assistance with placing orders, navigating systems and locating items. Set up and modified patient profiles in [System] to include current information such as medications and insurance details. Restocked pharmacy shelves with current merchandise to drive consistent peripheral sales.

Helped pharmacist clear problematic prescriptions and address customer questions to keep pharmacy efficient.

Stocked, labeled and inventoried medication to keep accurate records. Restocked automated medication dispensing equipment. Assisted in preparation, distribution, and storage of pharmaceuticals. Maintained proper drug storage procedures, registries, and records for controlled drugs.

Maintained drug inventory levels by ordering necessary medications and supplies.

PHARMACY TECHNICIAN 07/2017 to 12/2017

Jackson Pharmacy Professionals Orlando, FL

Restocked pharmacy shelves with current merchandise to drive consistent peripheral sales.

Helped pharmacist clear problematic prescriptions and address customer questions to keep pharmacy efficient.

Stocked, labeled and inventoried medication to keep accurate records. Assisted in preparation, distribution, and storage of pharmaceuticals. Restocked automated medication dispensing equipment. Completed paperwork, entering prescription and insurance or billing information into patient profiles.

EDUCATION Associate of Science Pharmacy Technology 12/2015 Atlanta Technical College, Atlanta, GA

High School Diploma 03/2006

Dekalb Technical College, Clarkston, GA

CERTIFICATIONS Certified Pharmacy Technician (CPhT)

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